They put me in a dirty room at first.
They also have not updated things, pets arenât allowed, they do not serve breakfast, they were unprofessional even with working with me it was not worth it for this place being $200 plus
We are a family of 4 that checked in and there was only 2 bath towels in the room, we had to go to the office and ask for more towels, they should look at the reservation to see how many people will be in the room. Also the "hot" water never got hot it was barely luke warm water.
Room was clean and serviced promptly, a little let down that they advertised breakfast but once we got there they had a sign that said âNo Continental Breakfastâ. Parking was difficult, Spaces too close together and packed at night. We were visiting WSU and this hotel is extremely close, within walking distance. For that reason, I gave an extra star.
Disappointed to find out there was no continental breakfast served in the summer (the website did not indicate that). The room was nice, clean and bed was comfortable with nice bedding. Very well taken care of. The only issue was the bathtub didn't drain and the tub filled up with water during showers, but the water pressure was excellent. Would definitely stay here again.
Website says breakfast 7-10. Then was told no breakfast in the summer. For over $150 for a night youâd think there would be breakfast. Room door wouldnât open all the way due to carpet. Bathroom door wouldnât close all the way. The smell in the hall way was terrible.
Is hotel was great.It was centrally located and very clean.We brought our dog with us.So we were in the dog friendly part of the hotel which seemed to be newly renovated. I would definitely recommend this place.The price was right and it was a great place to crash for a couple of nights
Buyer Beware!!!!! First, be aware of the 30 day cancellation policy. If reserving far in advance, make sure you won't be changing your plans. Next, watch the total before you hand over your credit card. I was overcharged by $100 (this was after we had a conversation 3 weeks earlier when I thought I might need to cancel. She asked then, "How did you get that rate?" She also tried running the charges 5 days early; she knew what my reserved total was). She is unwilling to refund the difference (AND wanted to charge an extra $30 for our adult son--who was included in our reservation). The room was nice enough and comfortable enough, but it was not worth the surprise $100 overcharge.