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1st issue: Some of my toiletry personal belongings were thrown to the dustbin by the housekeeping and I had to repurchase the things
2nd Issue: No AC was there in the restaurant,
3rd Issue: Multiple times, they gave me wrong bills which I had to correct. Finally, a bill which INR excess was charged and they refused to return, stating that they would adjust next time. They didnt even adjust the loss of my personal belongings.
Name of the Manager was Prashant.
Debraj
Stayed 3 nights in May 2025
4/10 Poor
Pradeep
Travelled with family and small children
22 Apr 2025
Disliked: Staff & service
Room was not clean at all.
There was some issue with the AC in the bed room since it was not cooling enough.
I have not received the King bed even requested it in advance.
I have been to this hotel multiple times but this time was the worst experience.
Staff at the dinning hall (during the breakfast) was very helpful.
Strongly recommend this excellent property for all, be it for couple, family, solo stay. Huge spacious, clean and great luxury service appt, which I booked. Good choice instead of a hotel. Peace and tranquility surroundings, yet near malls, eateries anb connectivity. Good breakfast and buffet dinner. Helpful reception staff ..... stickers for details. Will be back positively.
ATUL
Stayed 1 night in Feb 2019
6/10 Okay
Verified traveller
Travelled with family
8 Feb 2019
Liked: Cleanliness, staff & service
Greatv view of Kalyani Nagar. Noisy at night with dogs howling. Entrance lane was dirty
This is located in the city with major shopping centre, cineplex and food courts.
The rooms are spacious with a large balcony to enjoy the pleasant evenings.
Each room is furnished with a loaded mini bar, microwave and a cooktop.
Very nice hotel! Clean, great location, friendly staff, great food, and just a nice and relaxing place to stay. Enjoyed my stay very much and will be using this hotel when I return.
Verified traveller
8/10 Good
Verified traveller
27 Feb 2017
Liked: Cleanliness, staff & service, room comfort
An old hotel at good location
Very old hotel, not maintained well. Some bad smell in hotel. Location was good. 10 minutes walk from eating joints and 10 minutes drive from (auto rickshaw) from Pune's famous night life /bar areas.
Not a value for your money. Way overpriced for sub standard service and rooms. Should be a 1-star hotel.
Verified traveller
4/10 Poor
Verified traveller
8 Dec 2015
Liked: Staff & service
Disliked: Cleanliness
Close to where I was working so location good
Staff tried hard had to be reminded about towels and papers. They have a buffet at night lots of the leftovers find their way onto the breakfast buffet when really they are a little tired and should find there way to the bin. Overall ok but wouldn't be in any hurry to go back. A la carte dining not bad.
This is a real dive. About 20 years out of date. It feels more like a cheap private apartment, that hasn't been updated for decades. It is so deceptive, as I thought I was booking the Royal Orchid Hotel, which is adjoining. I have stayed there before and it is very good, but this suites attachment is terrible. Very confusing and I think they play on this name to attract people to this out-date property.
Courteous staff and comfortable stay.Good facilities in the room including a pantry with microwave and hot plate.Very good food and over all met my expectations.
It's a business hotel. Professional and friendly staff.
I would recommend that you avoid the top floor (9th) because there are generators/compressors outside that make slight noise.