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HOTEL MERCURIO

3.0 star property

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Photo gallery for HOTEL MERCURIO

Front of property
Triple Room | In-room safe, desk, free WiFi, bed sheets
Interior
Dining room
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Monseñor Jose Fagnano, Punta Arenas, Magallanes y la Antártica Chilena
  • Place, Palacio Sara Braun
    ‪4 min walk‬
  • Place, Cerro la Cruz Viewpoint
    ‪5 min walk‬
  • Place, Port of Punta Arenas
    ‪10 min walk‬
  • Airport, Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)
    ‪30 min drive‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | In-room safe, desk, free WiFi, bed sheets

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About this property

HOTEL MERCURIO

This smoke-free hotel features concierge services, a 24-hour front desk and a communal living room. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a banquet hall.
HOTEL MERCURIO offers 13 accommodations with a safe and a hairdryer. Cable televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a daily basis.
During your stay at HOTEL MERCURIO, you're just a quick walk from Cathedral of Punta Arenas. You'll find features such as free breakfast and free WiFi in public areas, plus concierge services.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Services include a concierge
  • Steps from Cathedral of Punta Arenas and 3 minutes on foot from Plaza Munoz Gamero
Free breakfast is available daily. Public spaces have free WiFi. HOTEL MERCURIO also features concierge services and a communal living room.

This 3-star Punta Arenas hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

HOTEL MERCURIO Hotel
HOTEL MERCURIO Punta Arenas
HOTEL MERCURIO Hotel Punta Arenas

HOTEL MERCURIO Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 26 reviews
Rating 8 - Good. 7 out of 26 reviews
Rating 6 - Okay. 6 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lemiel

Liked: Amenities, property conditions & facilities
Overall it is a very nice hotel, centrally located, and the staff was very nice and accommodating. We really enjoyed our stay there.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Bonnie

Liked: Amenities, property conditions & facilities
Very friendly staff, clean but very dated room. The shower head was broken, but water was hot. Accommodated our early breakfast request. Very close to restaurants the beautiful shoreline walking path and shopping.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Himanshu

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service… we simply came to drop off our bags at 11:10 am, instead the lady said your room is ready and here is the key… could not ask for anything more…
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chen

Liked: Cleanliness, property conditions & facilities
Friendly
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Larisa

Liked: Cleanliness, staff & service
Very old and feels like 70s last century. Small room and bathroom but close to everything and warm
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Zielska

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel simply needs renovation. Especially the toilets, cause the showerig cabin was in pretty bad shape. Additionaly, to get to the only electrical socket in the room i had to shift the table. Still, it ws pretty clean and the staff was friendly.
Verified

4/10 Poor

Woo

Disliked: Cleanliness, amenities, property conditions & facilities
Such a poor-quaility all around.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Josef

Disliked: Cleanliness, amenities
Das Zimmer war in einem sehr schlechten Zustand. Viel Schimmelbefall in den Sanitärräumen, kein Wasserablauf in Dusche, Türen schließen nicht, sehr laut und hellhörig, direkt an Strasse .
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Nadia Veronika

Liked: Cleanliness, staff & service, amenities
Personal amable, habitación limpia. Instalaciones antiguas.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Cibele

Liked: Cleanliness, staff & service, amenities
Quarto razoável, equipe solícita, excelente local, limpeza mediana, café poderia ser melhor.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Juliana

Liked: Staff & service, amenities
Disliked: Cleanliness
Cama confortavel e staff muito gentil
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Ruben

Disliked: Cleanliness, property conditions & facilities
La habitación necesita mejoras. El baño está en malas condiciones.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

VICTOR MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal muy atento y cama cómoda

La habitación es cómoda y tiene de todo. El personal que está trabajando en el hotel proporciona una atención excelente, mejor imposible, son muy amables y ayudan en todo lo posible. La ubicación es buena, y el desayuno completo y rico.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Jean-Luc

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vernon

Stayed 1 night in Jan 2026
Verified

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Li

Stayed 1 night in Nov 2024
Verified

8/10 Good

lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024
Verified

8/10 Good

lars

Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Yannie

Stayed 1 night in Nov 2024
Verified

6/10 Okay

Torben

Stayed 1 night in Dec 2024
Verified

10/10 Excellent

PEDRO PAULO

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

YIBO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024