The staff was great, even though we only went to sleep to the hotel. It needs some upgrades and a little bit more cleaning, but we had an awesome experience.
Very basic. But good for a night. The night desk clerk was so friendly and fun to speak with. The breakfast guy was on-top of it! Rooms were clean just very basic.
A very nice hotel at a great price. The reception manager is very friendly and helpful. All of the staff do a great job. I also enjoyed the included breakfast every morning.
The room was spotless, very clean, the staff was very friendly and they are available 24/7. So far the best staff that Iâve ever experienced. Shoutout to Sus the reception manager who welcomed me open arms and gave me a lot of tips during my trips and also Yisenia she gives top notch service, gives good treatment and respect the customer. I will definitely come back at Hotel El Imperio when I come back in Punta Cana !!!
The staff was amazing. From Yisenia at reception to the restaurant staff, it was a 5 star service all around. The service from.the receptions was so amazing , i ended up booking 2 extra nights. I highly recommend this hotel.
Some of the Staf seems to not have any motivation to work at there⊠price is very affordable and you get what youâre paying for while I was staying there with My Family. I felt a little bit of insecurity because the doors dont have a strong lock. I have to Travel with most of my belongings. Every day. I was outside the hotel. The hotel Service breakfast in the morning if can be called breakfast. If youâre looking to save money and you donât care about Comfort, This Is, the place to crash and night or two