Hotel Riu Palace Bavaro - All Inclusive

4.5 star property

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Photo gallery for Hotel Riu Palace Bavaro - All Inclusive

Aerial view
7 outdoor pools, pool umbrellas, pool loungers
9 bars/lounges, 3 swim-up bars, 3 poolside bars
Reception hall
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪2 min walk‬
  • Place, Splash Water Park
    ‪5 min walk‬
  • Place, Punta Blanca Golf Course
    ‪19 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪42 min drive‬

Room options

Junior Suite (U)

8.2 out of 10
Very good
(107 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | U)

8.2 out of 10
Very good
(124 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (L)

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior (+18 yrs. Room), E)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, L)

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Villa with internal view

  • 42 sq m
  • Sleeps 3

Junior Suite (B2C-CA)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.0 out of 10
Very good
(12 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, E)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | U)

7.8 out of 10
Good
(28 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villa, Superior L)

7.6 out of 10
Good
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | C)

8.2 out of 10
Very good
(10 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family | U)

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends & Family, Tropical View | U)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Family Suite, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Junior Suite (Superior | Elite Club | 18+ | U)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | U)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | U)

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 2
  • 2 King Beds

Junior Suite, 2 Bedrooms (U)

8.0 out of 10
Very good
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | U)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room (Superior | L)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, 2 Bedrooms (L)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite (Superior | Elite Club 18+ | L)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Pool | Elite Club 18+ | L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Pool |Front Sea View|Elite Club 18+|L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (Friends&Family,Tropical View | B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Room (Friends & Family, B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds and 2 Single Beds

Junior Suite, Connecting Rooms (Tropical View | B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-US)

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, Courtyard View (E)

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club | +18 | SwimUp | E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | C)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends & Family, Tropical View | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Family Suite, 2 Bedrooms (C)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Suite, Beachfront (Swim-Up | Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | C)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up | Elite Club | 18+ | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View | C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Beachfront (Swim-Up | Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim Up | Elite Club | 18+ | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-CA)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Room (Friends & Family | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends&Family,Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Ocean View (Elite Club | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | L)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Suite Junior with Garden View

  • 42 sq m
  • Sleeps 5

Room Superior with internal view

  • 42 sq m
  • Sleeps 3

Double Room Superior with internal view

  • 42 sq m
  • Sleeps 5

Family Room -5 guests-

  • 52 sq m
  • Sleeps 5

Family Room -5 guests- Superior with internal view

  • 52 sq m
  • Sleeps 5

Family Room -6 guests-

  • 70 sq m
  • Sleeps 6

Suite Premium

  • 43 sq m
  • Sleeps 3

Room Premium with Pool View

  • 43 sq m
  • Sleeps 2

Suite Premium with Pool View

  • 59 sq m
  • Sleeps 2

Suite Premium with Sea View

  • 59 sq m
  • Sleeps 2

Suite Junior with Garden View

  • 42 sq m
  • Sleeps 3

Similar properties

About this property

Hotel Riu Palace Bavaro - All Inclusive

Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Bavaro - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Hotel Riu Palace Bavaro - All Inclusive offers 994 accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts, a health club and a complimentary water park with waterslides are featured at the property. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hotel Riu Palace Bavaro - All Inclusive. During your stay, you're just a quick walk from Arena Gorda Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Taino, one of the property's 8 restaurants and 9 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 7 outdoor pools
  • Treat yourself to reflexology, facials or hot stone massages at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Guests like the bar and room service
  • Just a 3-minute walk from Arena Gorda Beach and 7 minutes by car from Cocotal Golf and Country Club
Hotel Riu Palace Bavaro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Bavaro - All Inclusive, you'll find a full-service spa, a complimentary water park, and 7 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 9 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a health club, and a steam room are also featured at the luxury Hotel Riu Palace Bavaro - All Inclusive. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Riu Palace Bavaro - All Inclusive was completed in September 2024.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Taino – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Krystal - Gourmet – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Zen – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.
La Bámbola – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Agave – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Volleyball
Children's club

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal - Gourmet
  • La Bámbola
  • Taino
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 100% renewable energy
  • 18 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - September 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Bavaro - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Bavaro
Bavaro All Inclusive
Bavaro Palace
Bavaro Palace All Inclusive
Palace Bavaro
Palace Riu Bavaro
Riu Bavaro
Riu Bavaro Palace
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Hotel Riu Palace Bavaro - All Inclusive Punta Cana
Hotel Riu Palace Bavaro - All Inclusive All-inclusive property

Hotel Riu Palace Bavaro - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1242 out of 2210 reviews
Rating 8 - Good. 492 out of 2210 reviews
Rating 6 - Okay. 228 out of 2210 reviews
Rating 4 - Poor. 120 out of 2210 reviews
Rating 2 - Terrible. 128 out of 2210 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarita

Stayed 4 nights in Nov 2025

10/10 Excellent

Shannon, West Palm Beach

Stayed 5 nights in Nov 2025

8/10 Good

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2025

10/10 Excellent

Alexus

Liked: Cleanliness, amenities, property conditions & facilities
I mistakenly selected Riu Palace Bávaro instead of Riu Palace Punta Cana, but it was the best mistake I’ve made. Alexis, Marcos, Enrique, Natanel, Luis Orangel and Rafael truly exceeded expectations and all provided top tier customer service . Everyone was very nice and professional. My birthday trip was very relaxing and an amazing time. Thank you all for all that you do!
Stayed 3 nights in Nov 2025

8/10 Good

Miglena Atanasova Petrova

Stayed 5 nights in Nov 2025

8/10 Good

Sucoor

Liked: Cleanliness, staff & service, amenities
Great experience
Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 6 nights in Nov 2025

2/10 Terrible

Fabian

Travelled with partner
Disliked: Amenities
First off having to pay $3 for each game of billiards definitely did not make it seem worth the thousands of dollars I paid for this trip. As well as being able to get in contact with the excursions I added on. In addition to everything I paid almost $500 for trip insurance that was not useful in any way due to the fact I could not change my booking for a family emergency being the reason I purchased it. I was very disappointed with my overall experience. Spending almost $4,000 with nothing but a bad week. I will definitely use and recommend COSTCO TRAVEL for my next trip.
Stayed 7 nights in Nov 2025

10/10 Excellent

Edgar

Stayed 4 nights in Nov 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were extremely disappointed in the level of service and hospitality. The food was beyond awful even at the nicer steak house it was flavorless and lacked in presentation . The Mexican food was the wort we could not even eat it. The fruit, meats and veggies were literally going bad on the buffet. The hotel itself looks good from afar but it was makeup on a pig as they obviously tried to renovate years ago and did a poor job. The water park was not great the slides for the smaller kids were boarded up with plywood you could not see your kids it looked awful not like the photos online. The rooms had paper thin walls you can hear everything and smell everything!! The house keeping never restocked the basics or the drinks in the mini bar. I had never look forward to leaving a vacation more then this. It’s really unfortunate I thought this hotel brand had higher standards.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nancy

Stayed 5 nights in Nov 2025

10/10 Excellent

Sarah Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this restaurant was fantastic! Alexis, the check-in staff, was incredibly helpful and explained everything in detail. Ozuna, our waiter at the buffet, remembered our drink orders every time we sat at his section. Benjamin, the bartender by the aerobics pool, was always attentive to my group. The entire staff was incredibly friendly and attentive.
Stayed 5 nights in Nov 2025

6/10 Okay

Miroslaw

Stayed 5 nights in Nov 2025

6/10 Okay

Reymundo Medina

Stayed 4 nights in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

8/10 Good

caroll

Liked: Cleanliness, staff & service, amenities
Best cocktails, good buffet with lot of choices. The rooms were cleaned everyday. Very crowded and noisy at some moment, especially during week-end. The beach itself was average, but there was enough chairs and shade under the palm trees.
Stayed 4 nights in Nov 2025

10/10 Excellent

Samantha Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect neat an clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Keshia

Stayed 4 nights in Nov 2025

2/10 Terrible

Jose David

Travelled with family
Disliked: Amenities
Room was clean and comfortable However,We had bad experiences, first the internet was out an entire day, no urgency from the resort to get ir restored, seems like it’s a common thing. For my transportation to the airport it took the front desk 45 minutes to let the driver in the premises, because safety reasons, I had to personally go down to the lobby to beg them to let the driver in. The resort is too big and too much walking which I didn’t mind it’s a nice place to walk around, except when you’re trying to find the restroom closest to the restaurants. Which takes me to my final and worst complaint, food poisoning, I was sick for 5 days from eating at the buffet, no plastic gloves provided, hand sanitizer or nearby washrooms A few employees/staff were gracious and helpful but the majority of them were kind of rude My first time at a Riu hotel with high expectations, most likely the last one, other cheaper resorts just as good but woth nicer people and less rules with transportation rules
Stayed 6 nights in Nov 2025

2/10 Terrible

viciana

Stayed 6 nights in Nov 2025

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was beautiful and perfect! All of the staff were amazing! Just an overall outstanding experience!
Stayed 4 nights in Nov 2025

10/10 Excellent

Bradley

Stayed 7 nights in Nov 2025

2/10 Terrible

Christelle

Stayed 6 nights in Nov 2025

2/10 Terrible

Thatiana

Travelled with group
Disliked: Amenities, property conditions & facilities
The food was terrible, and the Wi-Fi worked well for the first two days, but on day three, it kept disconnecting. I couldn’t connect my phone to the TV to use it as a speaker, and I wasn’t even given a remote for my room. My friends, who stayed on the family side of the hotel, had to deal with a roach infestation in their room. They eventually switched rooms, but it was still disgusting. Water bugs were found on the beds and behind the chairs. The room service menu had very few options, and the food at the sports bar was awful. The breakfast eggs tasted like plastic. My friend also noticed a bug coming out of her champagne when she asked the waitress for it. The waitress quickly replaced the bottle and glass, but when my friend asked if that was a bug she saw, the waitress acted clueless. There was far more bad than good during our stay. Overall, I do not recommend this hotel.
Stayed 3 nights in Nov 2025