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Serenade All Suites - Adults Only Resort

5.0 star property
VIP Access

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Photo gallery for Serenade All Suites - Adults Only Resort

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
On the beach, white sand, beach bar
Restaurant
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Pet-friendly
  • Room service
  • Parking included

Explore the area

View in a map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪4 min walk‬
  • Downtown Punta Cana
    ‪10 min drive‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite

Master Suite | 1 bedroom, minibar, in-room safe, desk

Master Suite

9.2 out of 10
Wonderful
(21 reviews)
  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Garden View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(139 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Pool View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Garden View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(35 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Pool View

9.2 out of 10
Wonderful
(120 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

View from room

Serenade Punta Cana Beach & Spa Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, 6,347 reviews
The price is CHF 192
includes taxes & fees
16 Sept - 17 Sept
Serenade Punta Cana Beach & Spa Resort - All Inclusive

About this property

Serenade All Suites - Adults Only Resort

Adults-only property with 5 restaurants and 3 outdoor pools
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 2 poolside bars, 4 bars/lounges and a fitness centre are on-site. Change of towels is available on request
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Serene Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Serenade All Suites - Adults Only Resort. During your stay, you're just a quick walk from Cabeza de Toro Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the 3 outdoor pools
  • Treat yourself to massages at Serene Spa
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a gym, fitness classes and Pilates classes
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from Cabeza de Toro Beach and 9 minutes by car from Downtown Punta Cana
  • Dogs welcome for a fee (restrictions apply)
Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Serenade All Suites - Adults Only Resort offers its guests 3 outdoor swimming pools and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

The luxury Serenade All Suites - Adults Only Resort also features spa services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 12 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1936 out of 3194 reviews
Rating 8 - Good. 728 out of 3194 reviews
Rating 6 - Okay. 314 out of 3194 reviews
Rating 4 - Poor. 124 out of 3194 reviews
Rating 2 - Terrible. 92 out of 3194 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We went to this resort last year and loved it so much we went back this year. Unfortunately very poor service now. Staff does not care.Very grumpy and not attentive. We tip well when we get service and year before people provided good service as it a way to earn more money. This year all tips are being collected and shared with other staff so no individual motivation to provide good service. The lazy unhappy staff are receiving their share of tips without providing good service or not. Many times never received any drinks with meals and felt like a ghost during most meals.
Stayed 10 nights in May 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Amenities, property conditions & facilities
We really loved our stay. Staff was super friendly, greeted by Awhilda and Lucy kept us informed of what was going on throughout the resort. The Pool bar was actually very social and the place to be. Bartenders Kelwin, Yoses and Francisco kept the drinks flowing and entertained a friendly environment. La Palapa also had a great staff, Junior at the bar and wait staff Pamala were a couple of our favorites. Overall our room was very nice and we very much enjoyed our relaxation and stress free vacation at Serenade. We will be going there again!
Stayed 7 nights in May 2025

4/10 Poor

Carly

Travelled with group
People were rude
Stayed 5 nights in May 2025

8/10 Good

Jaymyn Rosemarie Jade La

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in May 2025

10/10 Excellent

Rhen

Was amazing the entire time
Stayed 8 nights in May 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was wonderful. For the most part staff was great. Disappointed that we could not get the function of our bathtub resolved after speaking with 5 staff members. Only 2 out of 3 room service orders ever arrived. Not sure if i will book here again.
Stayed 6 nights in Apr 2025

8/10 Good

Abbigail, Dubuque

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Simrat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really good time, staff is super genuine and always ready to help. The resort is nice with three pools one of them is super quiet and relaxing. The food is also really good with a lot of options. Restaurants are always really good. If you are on the adult side, there’s a lot of amenities you can use on the family side. Rooms were clean, at some point though there was no running water in the rooms, they were able to fix it super fast. Overall good stay.
Stayed 5 nights in May 2025

8/10 Good

Brenden Michael

Stayed 7 nights in May 2025

10/10 Excellent

Mariah

Stayed 4 nights in May 2025

10/10 Excellent

Stephanie Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in May 2025

10/10 Excellent

María

Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Shamika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean! Staff were extremely friendly and helpful. The food was good and so were the drinks.
Stayed 3 nights in May 2025

10/10 Excellent

Shiela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I noticed that they actually take time to clean the seashore of seaweeds, and there’s always security around which was really important to keep the vendors from pushing in selling their stuff.
Stayed 6 nights in May 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service
Was there a few months ago and had such a great time and found that it was truly a five star resort chose to return things have changed a lot was not included that it was before will not be returning again
Stayed 7 nights in May 2025

10/10 Excellent

Jelani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property! Very relaxing place for our honeymoon and the beachfront is beautiful for sun tanning! Great food as well, especially the dominican-inspired dishes. Would definitely recommend this place to stay if you are considering it.
Stayed 4 nights in May 2025

4/10 Poor

Jamesha

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Day 1, my friends came to my room for game night and we got locked in. Maintenance had to break the door oof the hinge to let us out. I was moved to a room that was not as good as the first room I was in. Room service took 3 hours to be delivered after calling several times to complain. There were no really fun activities for young people and there were a lot of older people at the resort. Food was not good and we ate better off the resort. I got sick from the food at the sports bar that’s opened late. The resort and cleanliness is great but I wouldn’t go back. We went to the Hard Rock every night and ate well and had fun. They were lit over there.
Stayed 4 nights in May 2025

8/10 Good

Agnieszka

Stayed 7 nights in May 2025

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The facilities are really beautiful and modern; like a middle-class White Lotus resort. The food was just okay. The service was pretty awful. I would say 25% of the staff are very friendly, 25% are straight up RUDE, and 50% couldn't care less about you. My room, which was actually very nice, flooded TWICE due to a clogged drain. I had to clean it up both times despite putting in a service request. Room Service took 2.5 hours and arrived completely wrong. The front desk's reply to both of these issues was "Okay, sorry." The icing on the cake was getting security called on me during check-out. I am a very calm and non-confrontational person; I stated how I did not think it was fair to be charged $90 for not returning a fabric bracelet which they loosely secured on my wrist 7 days prior -- the same piece of fabric which they cut off your wrist and throw in the trash anyways (I DID return the actual room-key). The location is beautiful and a lot of the staff were very welcoming. But the entire operation at Serenade is VERY unorganized. Many of the scheduled events were frequently late or cancelled without any notice. In summary, do your research and stay somewhere else in Punta Cana. This is NOT a 5 star resort.
Stayed 7 nights in May 2025

8/10 Good

Jonathan

Stayed 7 nights in May 2025

10/10 Excellent

Gannon

Stayed 6 nights in May 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in May 2025

8/10 Good

Elijah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort only problem to me is the food doesnt sit will in my stomach
Stayed 6 nights in May 2025

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025