Serenade All Suites - Adults Only Resort

5.0 star property
VIP Access

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Photo gallery for Serenade All Suites - Adults Only Resort

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Exterior
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪1 min walk‬
  • Place, Cabeza de Toro Beach
    ‪4 min walk‬
  • Place, Dolphin Explorer
    ‪5 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(163 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Double Room, Pool View

9.2 out of 10
Wonderful
(134 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(35 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Master Suite with Elite Service

9.2 out of 10
Wonderful
(21 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Serenade All Suites - Adults Only Resort

Adults-only property with 5 restaurants and 3 outdoor pools
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 2 poolside bars, 4 bars/lounges and a fitness centre are on-site. Change of towels is available on request
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Serene Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Serenade All Suites - Adults Only Resort. During your stay, you're just a quick walk from Cabeza de Toro Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the 3 outdoor pools
  • Treat yourself to Swedish massages at Serene Spa
  • Amenities include 3 meeting rooms, a conference centre and laundry facilities
  • On-site recreation includes a gym, Pilates classes and yoga classes
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 3-minute walk from Cabeza de Toro Beach and 9 minutes by car from Downtown Punta Cana
  • Dogs welcome for a fee (restrictions apply)
Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Serenade All Suites - Adults Only Resort offers its guests 3 outdoor swimming pools and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. The luxury Serenade All Suites - Adults Only Resort also features spa services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

The Market – On-site buffet restaurant.
Braseria & Rodizio – On-site steakhouse. Open daily.
The Ocean – On-site buffet restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Braseria & Rodizio
  • The Market
  • The Ocean

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 12 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2320 out of 3975 reviews
Rating 8 - Good. 919 out of 3975 reviews
Rating 6 - Okay. 428 out of 3975 reviews
Rating 4 - Poor. 170 out of 3975 reviews
Rating 2 - Terrible. 138 out of 3975 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Sharon Faith

Liked: Cleanliness
Disliked: Staff & service
Staff is rude, a-lot of guests felt the same. I was there for 10 night and there’s not enough activities at the adult Suites only. Any accidents that happen at the resort, you might sit in the clinic for hours with a doctor that doesn’t know what they are doing. Plus ask for a huge amount of fee for consultation even when it’s the resort that caused the accident. Whenever you request something to be bought to the room, it would take hours or even a day to get and there’s no communication exchanged during the waiting time. Don’t fall for the excursions being sold at the beach, majority of the time it’s either a scam or feel unsafe. They all wear brown Tshirts and name tags too, they are not allowed at the resort. Moreover i wouldn’t highly recommend this hotel for solo travellers or general. Especially the Adult only Suites.
Stayed 10 nights in Oct 2025

8/10 Good

Bronson

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The resort itself was very nice and clean. The beach was well kept and pools were all clean. Only issue we found was service… some staff seemed bothered to assist, especially the food wait staff and bartenders. Overall, was good but better service would have made it better
Stayed 7 nights in Oct 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I wanted to love staying here. Even after seing a few reviews, I decided that more people give reviews for something they didnt like.. They were right about most things. In general the food is mediocre (except the steakhouse was good and the fish tacos at the sunset bar). The organization for reservations and seating for dinner especially in the teppanyki was severly lacking. The first night we ate buffet (which was fine) because they closed dinner reservations at 3 and we checked in at 4. The hostess told us there were table times available and to go up front and they basically said no. Iam not a partier or joiner in most things, but the lack of resort planned activities was surprising especially considering the pools closed at 6 as did most bars. I guess that's how they make their money..The 8 restaurants was more like a 3 at a time. We didnt see all open at the same time amd one is temporarily closed. You have buffet or the sports bar which was eh and nothing that i ordered came with what the menu said it did. Bars also didnt know their own cocktail menus. This resort could be amazing, but it is lacking im many areas uncluding the service. There were maybe 2 or 3 employees that went one step above minimum. I shouldnt feel like a burden for ordering a drink or asking a question, but we did many times. Needless to say we came home with someof the money we brought for tipping and I never do that.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mya, Windsor

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, and great resort.
Stayed 5 nights in Oct 2025

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. We were upgraded to a switch suite on arrival for only an additional $300 total which was a better deal than online. The staff here are overall very friendly. We were given a butler and he was great in helping us throughout our stay. Food impressed me! So many fresh and delicious options. I usually don’t eat at the resort but this location exceeded my expectations. I would definitely recommend and come back!
Stayed 5 nights in Oct 2025

8/10 Good

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2025

6/10 Okay

Shaniece

Liked: Staff & service, property conditions & facilities
Housekeeping needs
Stayed 4 nights in Oct 2025

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new, clean and well kept. The pool area was never crowded. The service was pretty good except for a waitress at the sports bar. She was not friendly and ignored us. The bartender at the La Planta bar was awesome! Our room was nice. Very comfortable bed. Our mini fridge was never restocked. One big complaint is there was no full length mirror. I love the shower and the storage for our clothes and shoes.
Stayed 7 nights in Oct 2025

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room, the onsite restaurants, the pool and the staff were all on point! Marcos, the bartender is funny and kind - we never missed an opportunity to hang out with him at the bar!
View from my room
My fave, piña colada
Stayed 4 nights in Oct 2025

10/10 Excellent

Fatima, ozone park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks very good
Stayed 3 nights in Oct 2025

8/10 Good

Jasmine

Stayed 4 nights in Oct 2025

6/10 Okay

Jamie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
My butter darlys was fantastic and the guys from pool bar. Elite lounge was helpful the waitstaff had attitudes the only place the air condition worked was in the rooms and elite lounge and the steak house. Hotel in itself is verified but the stay was 4/10
Stayed 3 nights in Oct 2025

6/10 Okay

Charles A

Stayed 7 nights in Apr 2025

6/10 Okay

Ehab

Stayed 5 nights in Oct 2025

6/10 Okay

Pedro J

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

James, Dallas

Stayed 5 nights in Oct 2025

2/10 Terrible

Ryan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We first arrived and got our first room where there was blood and toilet paper all over the floor then they move this to another room for an upgraded fee of $200 first night at the restaurant we were told there was no ice so we had hot drinks second night we was at the steakhouse. My husband had ordered the lobster with his steak received dessert and all then waited another 15 minutes on top of the 45 minutes. They told us that the lobster would take to Cook. Ask the waiter if the lobster was coming and he acted like he forgot and he apologize the third night we arrived at the Japanese restaurant they had our reservations for 830 told us to sit by the bar. We sat by the bar until 930. I got up went to the receptionist desk and was like what’s going on. Took her another 20 minutes to find out she actually called one of the waitress over to figure it out and then one of the guys had sadness if I wouldn’t have got up and asked we would’ve been skipped. They had a Spanish group of four girls That also got skipped that did not get to eat dinner that night every time I ask for cokes to be refilled in the room it has to be three or four times of me calling or asking them before I’d get something I asked for a coat for breakfast. One girl had told me no so I got up and went and asked another one and she brought it right away. Just pure laziness here.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rogelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive resort.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bernard Ofori

Stayed 4 nights in Oct 2025

8/10 Good

Madelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool areas was very clean pleasent and not crowded
Stayed 3 nights in Oct 2025

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. We only didn’t like how much time they take to check in and to also try to sell you timeshares hours wasted…
Stayed 4 nights in Oct 2025

10/10 Excellent

Gregory

Stayed 6 nights in Sep 2025

6/10 Okay

Laxna

Stayed 4 nights in Aug 2025

8/10 Good

Rigoberto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Me and my husband stayed at this hotel for a week. The hotel is beautiful, clean and the food and drinks are really good. Superior to all the other All inclusive we had stayed not only in DR. The only thing we didn't like is the staff. They are not rude but you have to be constantly asking for service. They can walk by your table and notice you need a drink for example, and they won't take the initiative of offering you something until you ask. Then they will take forever get it. I had to get up and get my own drinks all the time, and I wouldn't mind if i notice they were super busy or were under staff but there were LOTS of waitresses just standing there. They were a few exemptions the guys at the pool bar were amazing, Melvin and
Stayed 4 nights in Oct 2025

10/10 Excellent

ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was clean uncrowned plenty of chairs and waitress service
Stayed 7 nights in Oct 2025