Zel Punta Cana, All Suites - All inclusive

VIP Access

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Where to?

Dates

January 2026

February 2026

2 outdoor pools, open 9:00 AM to 6:00 PM, free pool cabanas

Couples treatment room(s), sauna, hot tub, steam room

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet-friendly
Parking included
Free Wi-Fi

Explore the area

Playa Bavaro, Punta Cana, La Altagracia, 23000

Place, Cocotal Golf and Country Club
‪12 min walk‬
Place, Los Corales Beach
‪16 min walk‬
Place, Cortecito Beach
‪5 min drive‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪27 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master Suite Swimup

Exceptional

175 sq m
Sleeps 6
1 King Bed OR 2 Double Beds

Zel Two Bedroom Master

Very good

175 sq m
Sleeps 6
1 King Bed OR 2 Double Beds

Zel Suite

Very good

74 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite Master with Garden View

100 sq m
Sleeps 4

Room Standard with Garden View

74 sq m
Sleeps 4

Room Deluxe with Pool View

75 sq m
Sleeps 4

Suite Master with Pool View

100 sq m
Sleeps 4

Double Suite Master With Garden View

175 sq m
Sleeps 6

Double Suite Master With Pool View

175 sq m
Sleeps 6

Zel Swimup Suite

Good

75 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite Master With Garden View

100 sq m
Sleeps 1

Suite Standard With Garden View

74 sq m
Sleeps 1

Suite Master With Pool View

100 sq m
Sleeps 1

Room Deluxe With Pool View

75 sq m
Sleeps 1

Zel Master Suite

Excellent

100 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Zel Swimup Master Suite

Good

100 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Casa Zel SwimUp Suite

328 sq m
2 bedrooms
Sleeps 8
1 King Bed and 2 Queen Beds

Similar properties

Private beach nearby, white sand, free beach shuttle, sun-loungers

Pool
All-inclusive
Spa
Pet-friendly

includes taxes & fees

18 Jan - 19 Jan

About this property

Zel Punta Cana, All Suites - All inclusive

Luxury property with 4 restaurants and 2 outdoor pools

4 restaurants, 2 outdoor pools and a full-service spa are available at this property. Free WiFi in public areas is provided, as well as free self parking, a free beach shuttle and a free manager's reception. Additionally, a golf course, 3 bars/lounges and a fitness centre are on-site. Change of towels is available on request

Zel Punta Cana, All Suites - All inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

AUA Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Zel Punta Cana, All Suites - All inclusive. During your stay, you'll be within walking distance of Cocotal Golf and Country Club. Features include free WiFi in public areas, free self-parking and a free manager's reception.

Free Wi-Fi (speed: 50+ Mbps)
Free self-parking
Drinking and dining options include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
Take a swim in the 2 outdoor pools
Indulge with facials, reflexology or body wraps at AUA Spa
Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
On-site recreation includes a golf course, 5 outdoor tennis courts and a gym
Guests have great things to say about the pool and the clean guestrooms
Just a 3-minute drive from Cocotal Golf and Country Club and 9 minutes from Downtown Punta Cana
Free beach shuttle service
Dogs welcome for a fee (restrictions apply)

Some rates at Zel Punta Cana, All Suites - All inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. As a guest of Zel Punta Cana, All Suites - All inclusive, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness centre, spa services, and multilingual staff are also featured at the luxury Zel Punta Cana, All Suites - All inclusive. Self parking is free. A complete renovation of Zel Punta Cana, All Suites - All inclusive was completed in December 2024.

Smoking is allowed in designated areas at this Mediterranean Punta Cana property.

The property hosts a free manager's reception daily.

Volcan – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Nokyo – This theme restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Tacorini – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Parda – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

All-inclusive details

All-inclusive room rates at Zel Punta Cana, All Suites - All inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

24-hour room service

In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities

Volleyball

Lessons/classes/games

Aerobics

Water fitness

Yoga

Entertainment

On-site entertainment and activities

Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Free beach shuttle
Free secured self parking on site
Limited on-site self parking

Food and drink

3 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

Nokyo
Parda
Tacorini
Volcan

Things to do

2 outdoor pools
27-hole golf course
5 outdoor tennis courts
Beach volleyball
Evening entertainment
Fitness classes
Full-service spa
Golf carts
Golf clubhouse
Golf lessons
Gym
Optional golf privileges
Wine tasting room
Yoga classes

Family friendly

2 outdoor pools
Dining table
Laundry facilities
Lifeguards on site
Living room
Mini-fridge
Separate in-room dining area
Soundproofed rooms

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Front entrance ramp
Magnifying mirror
No lift
Well-lit path to entrance

3 floors
8 buildings
Banquet hall
Built in 2008
Designated smoking areas
Lifeguards
Mediterranean architecture
Renovated entire property - December 2024

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

HDTV with premium cable channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Dining table
Dishwasher
Free bottled water
Mini-fridge
Minibar
Separate dining area

Air conditioning
Connecting rooms available
Iron/ironing board
Laptop workspace
Living room
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets: DOP 3150 per pet, per night
Only dogs are allowed
Maximum 2 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: DOP 3150 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Zel Punta Cana, All Suites - All inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

10/10 Excellent

Gildelita

Travelled with family

14 Oct 2025

Liked: Property conditions & facilities

Great

Stayed 4 nights in Oct 2025

4/10 Poor

Maria, San Juan

14 Oct 2025

Stayed 2 nights in Oct 2025

10/10 Excellent

Savannah

Travelled with family

12 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My mom, sister and I had a week long vacation here and Alvaro was with us the whole way! He was so helpful, kind and patient. He assisted us with whatever we needed. Alexis the experience manager was also so helpful, its not everyday the higher ups in a resort or hotel take time and care into cultivating an experience specific to their guests needs and we are so thankful to him for that. The staff overall was so great from the housekeeping to the servers at the restaurants, everyone treated us like family and after a week that’s what it felt like we became considering the resort is a smaller more intimate resort which we really loved. We also had an amazing day at the spa, the three of us got a massage and it was top of the line service. 10/10 recommend to anyone looking to travel to punta cana.

Stayed 7 nights in Oct 2025

2/10 Terrible

Daniela

Travelled with family

12 Oct 2025

Disliked: Cleanliness

We had bad luck from the start. Our room wasn’t ready. It was dirty, management tried to accommodate, but seems like everything was going wrong. Three rooms they took us to, were not ready. The food at the buffet was often cold, there were very little vegetarian options, as well as other dietary restrictions. No food alterations possible. The spa was not available due to a celebrity being on site. Bicycles were in ok condition, but a lot of work to rent, there is not an attendant available and you have to wait for them to show up. The beach is ways away, there is a golf cart that takes you back and forth.

Stayed 3 nights in Jun 2025

8/10 Good

William

12 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great individual service from butler

Stayed 6 nights in Oct 2025

4/10 Poor

Celeste

Travelled with family, Travelled with group

9 Oct 2025

Disliked: Cleanliness, amenities

Ocean so far , a lot of drinks are not include.

Stayed 4 nights in Oct 2025

10/10 Excellent

Roynelle

Travelled with partner

7 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Zel was very aesthetically pleasing. Tropical with and cozy vibes from the lobby to the rooms. The service was great and the majority of staff speaks English, the food at this property was really good. Our favorite dining option was the steak house 10/10. We had a butler that came with our room, Erickson was very helpful in making our stay comfortable and unforgettable. I highly recommend booking a treatment at the spa, definitely my top experience at this resort. This property also has a club on site which was fun to go to after dinner.

Stayed 4 nights in Oct 2025

10/10 Excellent

Wendy

6 Oct 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Lars Baunsgaard

6 Oct 2025

Stayed 7 nights in Sep 2025

4/10 Poor

jessica

3 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Buffet not open, pool was drained 2 days of my stay did not have a lot of drinks advertised available or food. Not many food options. Activities very limited and not available

Stayed 5 nights in Sep 2025

10/10 Excellent

Aivic

Travelled with partner

3 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

perfect stay

Stayed 4 nights in Sep 2025

10/10 Excellent

George

Travelled with partner

29 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The spa was beautiful and relaxing. Everything in the resort smelled and looked very fresh. The couples massage was perfect. The swim up master suite was AMAZING! The staff was extremely attentive and accommodating. They gave us the perfect honeymoon.

Stayed 2 nights in Sep 2025

8/10 Good

Ryleigh Jess

27 Sept 2025

Stayed 7 nights in Sep 2025

6/10 Okay

Cali

Travelled with group

24 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property and amenities were great. The staff was slightly disappointing but Alvaro was great and saved our stay

Stayed 3 nights in Sep 2025

2/10 Terrible

Lace

Travelled with family

23 Sept 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The worst vacation ever. I was extremely disappointed with my stay at this resort. From the moment we arrived, the service was below expectations. Our room was unacceptable — the bed sheets had dead bugs, and there was visible mold in the room. The pool was dirty and unkempt, making it unusable. Necessities like washcloths were missing, which is surprising for a resort that advertises itself as luxury. This resort was a huge disappointment. The walkways were unkempt with grass and debris, and the overall property felt poorly maintained. The staff was unfriendly and not eager to help, which made the experience even worse. The staff only cater to people that are from DR. If you are American I suggest you find another resort. Rudy the hibachi chef was extremely unprofessional and made our stay horrible. I thought this hotel was adult-only. There were kids everywhere running around. I felt uncomfortable about wearing certain clothes because of the children. I was extremely disappointed with the butler service during my stay at this resort. What was advertised When you pay for a resort that promises butler service, you expect convenience and care — not to feel ignored or like you’re inconveniencing the staff. Unfortunately, this left a negative impact on my stay and did not justify the premium price I paid. A resort should provide comfort, peace, and quality service — but I left feeling the opposite. This was not the relaxing experience I had been looking forward.

Stayed 4 nights in Sep 2025

10/10 Excellent

Cherita

Travelled with partner

23 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were glad that we went during slow season so that we could thoroughly enjoy the tranquility of the property. There were enough guests to provide company without it every being busy or over crowded as since all-inclusives are known to be. Diverse restaurants, the staff were very hospitable and you could see they're like a happy family. We had a couple of minor maintenance challenges but they were handled well. We did much of nothing and just lazed around but it was enjoyable. We never left except to take the shuttle down to the very chic Beach Club. Definitely a memorable visit.

Stayed 4 nights in Sep 2025

10/10 Excellent

Siham

22 Sept 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

22 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2025

10/10 Excellent

Cavan

Travelled with partner

21 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort. Lovely rooms. Very clean all round. Food options are somewhat limited, but there are very nice options at each restaurant as long as you get the right things. 90% are very nice and attentive. As with all resorts, tips help. We experienced some teething issues with staff, but nothing serious that wasn't apologised for and resolved. The activities are really good and there is enough to do each day. The gym could do with more than one treadmill. All round we had a great time and would most likely go back one day.

Stayed 7 nights in Sep 2025

10/10 Excellent

Alex

21 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2025

2/10 Terrible

Emma

21 Sept 2025

Liked: Staff & service

Disliked: Cleanliness

Stayed 5 nights in Sep 2025

2/10 Terrible

Cesar

Travelled with partner

21 Sept 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

The staff is amazing I don’t take nothing away from none of staff excellent service.. everyone treated us beautifully. Now under the conditions of weather I understand certain things but first day arrived buffet was closed so we had to reserve for 8:30 at one restaurant steak house was closed most time me being here and WiFi was impossible in our room and during a bad outage they had cause of weather but as a big establishment the should be ready for certain things or accommodate there guess with other things to do as the problem is fixed I could not order room service because everything is digital and WiFi was off most of my visit so could not use certain things in the hotel without going to reception bad weathers and had to walk to reception which I didn’t just stood in an slept and waited for reservations in same restaurant that I went first night because steak house was closed amenities were not up to par very bad experience for me everyone was super friendly but so much they can do they are not owners and that I understand so I don’t blame staff I blame the owners who are suppose to have a protocol for there staff ready for when things like this happen and accommodate food service was selective understanding lot of food but u can control by knowing how many ppl you have etc so much you can do to control outcomes to lose and even tho u lose as a business there are better days to gain what u lost so very very bad experience for me that i come from so far !

Stayed 2 nights in Sep 2025

8/10 Good

Guillermo

20 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

They never had the liquor that you ask for, I will never go back to this hotel

Stayed 2 nights in Aug 2025

10/10 Excellent

Maria Asuncion

20 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

My husband enjoyed everything during our stay. Everyone was very helpful and smiley 😊 faces. Surely worth to recommend the resort and location. Leticia, Aneuris,Juan Frank, most of the names were so difficult to remember. All the staff were so friendly and helpful. Thank you all for making our vacation unforgettable. Thank God for everything 🙏

Stayed 5 nights in Sep 2025

4/10 Poor

Jasmine

Travelled with group

15 Sept 2025

Disliked: Cleanliness, property conditions & facilities

They didn't honor the spa credit. If I was to add something it would only be $30credits. I couldn't use anything.

Stayed 3 nights in Sep 2025

Zel Punta Cana, All Suites - All inclusive

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Photo gallery for Zel Punta Cana, All Suites - All inclusive

Reviews

Popular amenities

Explore the area

Room options

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Zel Two Bedroom Master Suite Swimup

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Zel Two Bedroom Master

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Zel Suite

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Suite Master with Garden View

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Room Standard with Garden View

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Room Deluxe with Pool View

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Suite Master with Pool View

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Double Suite Master With Garden View

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Double Suite Master With Pool View

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Zel Swimup Suite

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Suite Master With Garden View

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Suite Standard With Garden View

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Suite Master With Pool View

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Room Deluxe With Pool View

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Zel Master Suite

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Zel Swimup Master Suite

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Casa Zel SwimUp Suite

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About this property

Zel Punta Cana, All Suites - All inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Water activities

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information