SLS Playa Mujeres – ALL Inclusive Collection

VIP Access

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Where to?

Dates

January 2026

February 2026

3 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub
All-inclusive
Pet-friendly

Explore the area

Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400

Place, Punta Sam Ferry Terminal
‪10 min walk‬
Place, Punta Sam Beach
‪10 min walk‬
Place, Mujeres Beach
‪2 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪38 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, free minibar, in-room safe, desk

Captivate Swim-Out King

Wonderful

50 sq m
Sleeps 4
1 King Bed

Captivate Swim-Out Two Queen

50 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Delight Ocean View King

Exceptional

50 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Delight Ocean View Two Queen

50 sq m
1 bedroom
Ocean view
Sleeps 4
2 Queen Beds

Delight King

Excellent

50 sq m
1 bedroom
City view
Sleeps 4
1 King Bed

Delight Two Queen

Very good

50 sq m
1 bedroom
City view
Sleeps 4
2 Queen Beds

SLS Elite King

Excellent

50 sq m
1 bedroom
Marina view
Sleeps 4
1 King Bed

SLS Elite Two Queen

50 sq m
1 bedroom
Marina view
Sleeps 4
2 Queen Beds

SLS Elite Ocean View Rooftop King

Exceptional

50 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed

SLS Elite Ocean View Rooftop Two Queen

Exceptional

50 sq m
Ocean view
Sleeps 4
2 Queen Beds

SLS Elite Specialty Suite

50 sq m
1 bedroom
Ocean view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Euphoria Suite King

71 sq m
1 bedroom
Ocean view
Sleeps 4
1 Double Bed

Euphoria Corner Suite Ocean View King

83 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Captivate Swim-Out Family Style two-Bedroom

135 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Queen Beds

Delight Family Style Two-Bedroom

100 sq m
2 bedrooms
City view
Sleeps 6
2 Queen Beds and 1 King Bed

Euphoria Corner Suite Marina View King

97 sq m
1 bedroom
Marina view
Sleeps 4
1 King Bed

Luxuriate Two Bedroom Suite

232 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Suite, 1 Bedroom

Ocean view
Sleeps 3
1 King Bed

Similar properties

On private beach
Pool
Hot tub
All-inclusive

includes taxes & fees

20 Jan - 21 Jan

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools

Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.

SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, slippers, hairdryers and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ciel SPA has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

During your stay at SLS Playa Mujeres – ALL Inclusive Collection, you'll be within walking distance of Punta Sam Ferry Terminal. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.

Free Wi-Fi (speed: 50+ Mbps)
Free self-parking
Drinking and dining options include 18 restaurants, 3 coffee shops/cafes, 3 beach bars and a swim-up bar
Splash around at the waterslide or swim in the 3 outdoor pools
Treat yourself to body scrubs, body treatments or body wraps at Ciel SPA
Services include a children's club, a lifeguard on-site and dry cleaning/laundry
On-site recreation includes a private beach, a 24-hour gym and a steam room
9 minutes by car from Ultramar Ferry Puerto Juárez and 13 minutes from Plaza Las Americas
Cats and dogs welcome free of charge

SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At SLS Playa Mujeres – ALL Inclusive Collection, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 18 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Free self parking is available. A complete renovation of SLS Playa Mujeres – ALL Inclusive Collection was completed in November 2024.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Land activities

Fitness facilities

Football

Volleyball

Children's club

Lessons/classes/games

Aerobics

Water fitness

Entertainment

On-site entertainment and activities

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Free secured self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

18 restaurants
2 poolside bars
3 beach bars
3 coffee shops/cafes
5 bars/lounges
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Things to do

18-hole adjacent golf course
2 hot tubs
24-hour gym
3 outdoor pools
Air hockey
Arcade/game room
Basketball
Beach club
Beach volleyball
Beach yoga
Billiards/pool table
Bodyboard
Children's pool
Concerts/live shows
Evening entertainment
Fitness classes
Foosball table
Free children's club
Full-service spa
Games
Golf carts
Karaoke
Kayaking
Nightclub
Paddleboard
Playground
Sauna
Snorkelling
Steam room
Table tennis
Water sports equipment
Waterslide
Wine tasting room

Family friendly

3 outdoor pools
Arcade/game room
Art supplies
Baby toys
Beach toys
Children's books
Children's games
Children's pool
Children's toys
Free children's club
In-room babysitting
In-room cot
Lifeguards on site
Playground
Pool toys
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Guidebooks
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Dock
Free beach cabanas
Garden
Marina
On a private beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
In-room massages
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Lift (91 centimetre wide door)
Smooth flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

2 buildings
5 floors
Banquet hall
Designated smoking areas
Lifeguards
Renovated entire property - November 2024

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding

Bathroom

Children's slippers
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

42-inch smart TV with premium cable channels
Netflix
Streaming services

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning
Connecting rooms available
Desk
Desk chair
Electrical adapters
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Only dogs and cats are allowed
Maximum 1 (weight limit: 40 lb per pet)

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Property Registration Number 0123005f27c81

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SLS Playa Mujeres

SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10 Excellent

GURVINDER

16 Oct 2025

Stayed 5 nights in Oct 2025

10/10 Excellent

Andriy A

14 Oct 2025

Stayed 8 nights in Sep 2025

10/10 Excellent

Lavette

Travelled with family, Travelled with partner

12 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

⭐️⭐️⭐️⭐️⭐️ Amazing Stay at SLS Playa Mujeres! I had an amazing time at SLS Playa Mujeres! The swim-up bar was my favorite — Enrique made great drinks and was super friendly. Chef Israel at Cleo’s was incredible; the food was fresh, flavorful, and beautifully done. I also loved Twiggy, the poolside restaurant — everything I tried was delicious. The resort itself is gorgeous with stunning views, a relaxing vibe, and an amazing spa. I left feeling completely refreshed and can’t wait to come back!

Stayed 5 nights in Sep 2025

10/10 Excellent

Mauricio, Aubrey

11 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2025

8/10 Good

Agatha

Travelled with group

11 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel has all the makings of a five star resort think opportunity to become a hotel that's easily on par with the rosewood on four seasons brand. The food was absolutely outstanding for an all-inclusive. The vibe in the Italian restaurant made me feel like I was in a cute small butt hip restaurant in New York City in Soho. The steakhouse had incredible steaks that tasted like they were freshly grilled on a hot Cole grill. I'm not a big drinker, but I had a glass of wine each night and I was impressed with the house, Merlot. Our server by the pool in our cabana, Eliseo was so happy and nice and did a fantastic job. And general, I would say all of the Wait staff that we had were amazing so helpful. The property itself is absolutely gorgeous. It feels like a tropical getaway with a fabulous Gem, coffee, bar, and juice bar. I love the grounds. There is a lotta walking if you have an injury, it can kind of wear on you. The beach was actually great. Very small white sand with very little seaweed. The pools were fabulous lots of slides for kids. The adult pool had loud music throughout most of the day. I think they need a quiet vibe Pool. The only reason I'm not giving the hotel a five star is because there was some issues with the way the initial manager handled a problem with my room. But once I emailed Hotel management, my issues were handled very well by the manager Xavier. I would definitely return.

Stayed 3 nights in Oct 2025

10/10 Excellent

Tavy

Travelled with family

10 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My favorite things about SLS is the landscaping, café, and the restaurant. The landscaping is beautiful, the food is delicious in the café stays open late.

Stayed 3 nights in Jun 2025

10/10 Excellent

Ranjit

7 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel

Stayed 7 nights in Sep 2025

10/10 Excellent

oleksandr

6 Oct 2025

Stayed 8 nights in Sep 2025

10/10 Excellent

Erica Isoken

5 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was fantastic!!!

Stayed 5 nights in Sep 2025

10/10 Excellent

Rona

Travelled with group

5 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely loved our stay at SLS Playa Mujeres! The food was next-level and honestly some of the best I’ve ever had at a resort, not just in Mexico. Every meal was delicious and beautifully presented. The staff were amazing, so friendly and helpful the entire time. You can tell they really care about making your stay special. Our room was stunning, modern, super clean, and really comfortable. The whole property has a stylish, luxury vibe without feeling too formal. Would 100% recommend and can’t wait to come back!

Stayed 5 nights in Sep 2025

10/10 Excellent

Victoria, Aurora

4 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My experience at SLS was pleasant. Wonderful staff. Great food options. I might return in the future. I recommend this resorts to other travelers.

Stayed 6 nights in Sep 2025

10/10 Excellent

Tomeka, North Little Rock

Travelled with partner, Travelled with group

3 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a great trip! The food was amazing! Very friendly staff!

Stayed 4 nights in Sep 2025

10/10 Excellent

Adrianna

Travelled with family

3 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2025

10/10 Excellent

Madellyn, miami

30 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2025

10/10 Excellent

LeCharia

29 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

N/A

Stayed 3 nights in Sep 2025

10/10 Excellent

Ying Si

Travelled with family and small children

28 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very welcoming and genuine staff. The property was great for family vacation, many child friendly amenities.

Stayed 5 nights in Sep 2025

10/10 Excellent

Jeremy

Travelled with family and small children

27 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family and I really enjoyed our stay here. It was our first time leaving the country with our four year old, so we wanted family-friendly and high quality...the property is very much both. The staff were always professional and genuinely hospitable. This was immediately felt when we arrived at the property and got out of our vehicle. Honestly, it was but overwhelming after a long day of flying, but I know they had the best intentions. Our room was excellent with a great view and enough room for the three of us. It was nice having the free mini bar as a VIP perk. I usually avoid that extra cost. I would suggest having bedding for the fold out bed already in the room instead of having to order it from housekeeping, but even that was easy to do from the web app on my phone. All of the restaurants were great, from the breakfast buffet to the food at the beach/pool. I know we went at a more quiet time of the year, but it was great to have the beach and whole sections of the pool practically to ourselves. Both of which were fun and relaxing with convenient food and drink service. We did inevitably forget two things and had to buy them at the onsite stores; the prices were pretty high, but I've seen worse elsewhere. We will definitely return here in the future and I highly recommend this property to anyone looking to relax at a quality resort and not have to think about anything except what time you want to eat and how long you want to be by the water.

Stayed 4 nights in Sep 2025

10/10 Excellent

kelly

26 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We throughly enjoyed our stay at SLS Playa Mujeres. The resort its self is beautiful. the views were fantastic and food was top notch. Upon arriving we upgraded to the specialty suite on a corner. This included two balcony's, the main one looking out to the ocean and the one on the side had the two person hot tub over looking the marina and more importantly the pirate ship! The room had everything we needed, was nice and cool all the time and was well laid out. I don't think I would change anything in the room, it was great the way it was. In our experience the food in all an inclusive seems to go from terrible to ok but at SLS Playa Mujeres

Stayed 7 nights in Sep 2025

10/10 Excellent

Cong

Travelled with family, Travelled with family and small children

25 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean rooms great for families but if youre looking to turn up at night this place might not be for you

Stayed 5 nights in Sep 2025

6/10 Okay

Esther

Travelled with family and small children, Travelled with partner

25 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

Service needs improvement - many errors when taking restaurant orders and experienced delays/mixups when receiving food, checkin and checkout was slow, time consuming, and hectic (in comparison to another resort experience we had). Resort is still building out some restaurants, so lunch options were limited. Dinner options were also closed on random days so we had to really plan ahead. Overall beautiful place to stay and mostly friendly staff, wonderful place for kids

Stayed 3 nights in Sep 2025

10/10 Excellent

Rachit

24 Sept 2025

Stayed 1 night in Sep 2025

8/10 Good

Richard

23 Sept 2025

Liked: Cleanliness, staff & service

Stayed 4 nights in Sep 2025

10/10 Excellent

Gerardo

Travelled with family and small children

23 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Family friendly and nice separation between the adults only and family zones.

Stayed 5 nights in Sep 2025

8/10 Good

Zhiyuan

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group

22 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Limited option for breakfast and lunch. Only breakfast is buffet. If you don’t book your dinner ahead of time, you likely can’t walk in. Other than that, staffs are friendly, very new and clean resort

Stayed 5 nights in Sep 2025

10/10 Excellent

Diego

22 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2025

SLS Playa Mujeres – ALL Inclusive Collection

Choose dates to view prices

Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

Reviews

Popular amenities

Explore the area

Room options

View all photos for Captivate Swim-Out King

Captivate Swim-Out King

View all photos for Captivate Swim-Out Two Queen

Captivate Swim-Out Two Queen

View all photos for Delight Ocean View King

Delight Ocean View King

View all photos for Delight Ocean View Two Queen

Delight Ocean View Two Queen

View all photos for Delight King

Delight King

View all photos for Delight Two Queen

Delight Two Queen

View all photos for SLS Elite King

SLS Elite King

View all photos for SLS Elite Two Queen

SLS Elite Two Queen

View all photos for SLS Elite Ocean View Rooftop King

SLS Elite Ocean View Rooftop King

View all photos for SLS Elite Ocean View Rooftop Two Queen

SLS Elite Ocean View Rooftop Two Queen

View all photos for SLS Elite Specialty Suite

SLS Elite Specialty Suite

View all photos for Euphoria Suite King

Euphoria Suite King

View all photos for Euphoria Corner Suite Ocean View King

Euphoria Corner Suite Ocean View King

View all photos for Captivate Swim-Out Family Style two-Bedroom

Captivate Swim-Out Family Style two-Bedroom

View all photos for Delight Family Style Two-Bedroom

Delight Family Style Two-Bedroom

View all photos for Euphoria Corner Suite Marina View King

Euphoria Corner Suite Marina View King

View all photos for Luxuriate Two Bedroom Suite

Luxuriate Two Bedroom Suite

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

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Finest Playa Mujeres by The Excellence Collection - All Inclusive

About this property

SLS Playa Mujeres – ALL Inclusive Collection

All-inclusive details

Gratuities and taxes

Food and beverages

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information