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Lotte Hotel Busan

5.0 star property

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Photo gallery for Lotte Hotel Busan

Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site
Lobby
Deluxe family twin room (free use of swimming pool for 2 people) | Premium bedding, down duvets, minibar, in-room safe
Daily buffet breakfast (KRW 67000 per person)
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot tub

Explore the area

View in a map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Place, Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Place, Seomyeon Street
    ‪3 min walk‬
  • Place, Gwangalli Beach
    ‪8 min drive‬
  • Airport, Busan (PUS-Gimhae)
    ‪12 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed (King)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Double Bed (King)

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Twin Room (Deluxe)

City view

Family Twin Room (Deluxe)

9.2 out of 10
Wonderful
(9 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

9.0 out of 10
Wonderful
(18 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Double Room

Premium bedding, down duvets, minibar, in-room safe

Premier Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

Premium bedding, down duvets, minibar, in-room safe

Premier Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Double Room (Deluxe)

City view

Club Double Room (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Club Twin Room (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Double Room (Premier)

City view

Club Double Room (Premier)

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed (Family)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Double Bed (Family)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, 1 Double Bed (Deluxe)

Family Suite, 1 Double Bed (Deluxe) | Premium bedding, down duvets, minibar, in-room safe

Family Suite, 1 Double Bed (Deluxe)

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 1,425 reviews
The price is CHF 148
includes taxes & fees
3 Nov - 4 Nov
Paradise Hotel Busan

About this property

Lotte Hotel Busan

Luxury hotel connected to the convention centre in Busan with 4 restaurants
4 restaurants, a full-service spa and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool and 2 bars/lounges are on-site.
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Lotte Hotel Busan's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Lotte Department Store Busan Main Branch. Enjoy features like free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Treat yourself to massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a golf driving range
  • Guests have great things to say about the helpful staff and the location
  • 7 minutes by car from Nampodong Street and 7 minutes from Gukje Market
  • Airport and train station pick-up shuttle service available for a fee
Lotte Hotel Busan offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A casino, a children's pool, and a health club are also featured at the luxury Lotte Hotel Busan. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Busan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
La Seine – This buffet restaurant serves breakfast, lunch and dinner.
Momoyama – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Toh Lim – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Mugunghwa – This restaurant specialises in Korean cuisine and serves lunch and dinner. Open daily.
The Lounge & BAR – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (KRW 25,000 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 67,000 for adults and KRW 35,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Seine
  • Momoyama
  • Mugunghwa
  • The Lounge & BAR
  • Toh Lim

Things to do

  • 105 slot machines
  • 2 hot tubs
  • 42 gaming tables
  • Casino (27,502 square foot of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 43 floors
  • Banquet hall
  • Built in 1997
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's indoor and outdoor swimming pools are closed daily 10-minute break from 50 minutes to the hour of every hour.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 60500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: KRW 30000 per person, per stay
  • Spa fee: KRW 25000 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 67000 for adults and from KRW 35000 for children
  • Airport shuttle fee: KRW 66000 per room (one-way)
  • Airport shuttle fee per child: KRW 66000 (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Lotte Hotel Busan offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
It is property policy that children under 3 years old must wear waterproof nappies in the swimming pool.
This property requires guests to wear swim caps in the pool. Swim caps are available on-site with KRW 10,000.
For the comfort of guests using the swimming pool, this property does not permit guests with visible tattoos to use the facilities. Guests may use pool if tattoos are fully covered.
Guests should note that the fitness facility and the all-season heated pool are closed the 4th Wednesday of every month.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1451 out of 2021 reviews
Rating 8 - Good. 399 out of 2021 reviews
Rating 6 - Okay. 92 out of 2021 reviews
Rating 4 - Poor. 43 out of 2021 reviews
Rating 2 - Terrible. 36 out of 2021 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

so yeon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ophelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

This hotel made us the highlight of our Busan stay. We were treated like royalty every time we entered the hotel; the staffs were very kind to help in anyway they can. We want to thank especially Oscar Park, and his manager. Oscar went above and beyond and to make sure our stay was comfortable, with excellent recommendations to dining around the area. The weather was hot when we visited Korea. It was so nice that the hotel is attached to a huge shopping palace and duty free, we were having such a great time without feeling bored. The room is also very comfortable. Living in high end hotels many times, I have never been impressed with their amenities that I would abandon mine to use theirs. Lotte amenities are luxurious and I have been using theirs throughout this journey. Showers pressures are excellent, and additional details like soft close bathroom doors and underbed lightings really makes the hotel a great place to stay. Our family are very impressed with this hotel and there is no doubt we will book this hotel again when we visit Busan in the future. And thanks! Oscar!
Stayed 2 nights in Jun 2025

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

JUDY

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with so many shopping areas and food court!! Staff was friendly and prompt. They were very polite.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lee, DAVENPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

RAJA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Kayleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 1 night before flying to Japan, rooms were nice, clean & very Comfortable, we had an amazing time.
Stayed 1 night in Mar 2025

10/10 Excellent

Ching-Ming

Travelled with family
Liked: Amenities
Loved the location. Room is very spacious. Staff super helpful and nice
Stayed 2 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Feels like a large hotel (as it is). Good location with plenty of shopping/dining within a few minutes’ walk. Clean, good sized rooms. Given its size felt a bit inpersonable but I’d probably stay here again given its location. Although we knew about it in advance don’t like having to pay for pool access.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jun 2025

10/10 Excellent

Hae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location can’t be beat! You’re connected to the Lotte Department Store so you have easy access to shopping and all the great food options. There are also inexpensive restaurants, bars, and cafes that surround the hotel if you don’t want to pay hotel prices. Staff were extremely friendly and always willing to assist. Prime example of Korean hospitality.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeremia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. This was organized to celebrate my husband for Father’s Day in conjunction with a Yacht Tour!
Stayed 1 night in Jun 2025

8/10 Good

Yeonjoo

Stayed 3 nights in Jun 2025

10/10 Excellent

Faustino Manjares

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busan get away

We enjoyed our stay
Stayed 6 nights in Jun 2025

10/10 Excellent

Dong Chul Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here for the past few years every January for 2 weeks because it is a great facility with great service. The rooms are well-maintained. Staying here used to be a super bargain given how they did not charge for use of the gym and sauna, which changed this year (and totally reasonble). If the room rate is reasonable (given the time of year), then this is a great choice
Stayed 6 nights in Feb 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was truly stunning and the staff work tirelessly to make everything perfect. Great location with super easy pickup area. The breakfast buffet was delicious.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities
Clean and amazing view. Staff is very friendly and very helpful to any need I had. Thank you
Stayed 2 nights in Jun 2025

8/10 Good

MAN JUN, San Ramon

Liked: Cleanliness, staff & service
Nice place for Busan visit but gym is not free
Stayed 2 nights in Jun 2025

10/10 Excellent

KEON WOONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and comfort to stay. The crews of the hotel are all kind and thoughful such that they remember my requests of the precious visit. The building is somewhat old, and some of the shower booths in the sauna have been closed for months due to a technical issue.
Stayed 2 nights in Jun 2025

8/10 Good

Jinwook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

GANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

JAIDEEP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just about ok.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities and service. Friendly and prompt!
Stayed 2 nights in May 2025

10/10 Excellent

Lexter

Stayed 3 nights in May 2025