Ambassadeur Hotel

3.0 star property

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Photo gallery for Ambassadeur Hotel

Breakfast, lunch and dinner served
Classic Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, cots/infant beds
Breakfast, lunch and dinner served
Interior
Exterior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
3401, boul. Saint-Anne, Québec City, QC, G1E3L4
  • Place, Church of the Nativity of Our Lady
    â€Ș12 min walk‬
  • Place, Spa du Littoral
    â€Ș12 min walk‬
  • Place, Domaine de Maizerets
    â€Ș2 min drive‬
  • Airport, QuĂ©bec, QC (YQB-Jean Lesage Intl.)
    â€Ș21 min drive‬

Room options

Classic Room, 2 Queen Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 Queen Bed

7.0 out of 10
Good
(17 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Economy Room, 1 Queen Bed

8.0 out of 10
Very good
(87 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

Economy Room, 2 Queen Beds

7.2 out of 10
Good
(238 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Ambassadeur Hotel

This smoke-free hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Ambassadeur Hotel offers 145 accommodations with coffee/tea makers and a hairdryer. 55-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Hot springs and a health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments. There are hot springs open between 9:00 AM and 10:00 PM.
Our customers tell us they can't get enough of Ambassadeur Hotel's great location. During your stay, you're just a quick walk from Saint Lawrence River. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes hot springs, a gym and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 2-minute drive from Domaine de Maizerets and a few minutes from Parliament Building
  • Cats and dogs welcome for a fee
Ambassadeur Hotel offers its guests hot springs, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4000 square feet (372 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the family-friendly Ambassadeur Hotel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

Le Batifol Bar and Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Le Batifol Bar and Grill – On-site bar. Open daily.
Tim Horton – On-site cafĂ©. Open daily.
Saint Hubert – On-site family restaurant. Open daily.
Le Riverain – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Batifol Bar and Grill
  • Le Batifol Bar and Grill
  • Le Riverain
  • Saint Hubert
  • Tim Horton

Things to do

  • Children's pool
  • Health club
  • Hot spring
  • Indoor pool
  • Sauna
  • Shopping centre
  • Splash pad

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • 4,000 square feet of conference space
  • 7 meeting rooms

Spa

  • Body treatments
  • Hot spring
  • Hot springs open from 9:00 AM - 10:00 PM
  • Hot springs water temperature - 39 ÂșC
  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay), plus a deposit of CAD 200 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cots (infant beds) are available for CAD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 200 per stay
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-01-31, 029816

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Hot springs access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ambassadeur Hotel
Ambassadeur Hotel Quebec
Ambassadeur Quebec
Hotel Ambassadeur
Ambassadeur Hotel Hotel
Ambassadeur Hotel Québec City
Ambassadeur Hotel Hotel Québec City

Ambassadeur Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 868 out of 2693 reviews
Rating 8 - Good. 846 out of 2693 reviews
Rating 6 - Okay. 518 out of 2693 reviews
Rating 4 - Poor. 260 out of 2693 reviews
Rating 2 - Terrible. 201 out of 2693 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Maxime

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 1 night in Jan 2026

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Daisy

Liked: Staff & service
Stayed 5 nights in Dec 2025

10/10 Excellent

Lilirose

Stayed 1 night in Oct 2025

8/10 Good

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
It is a good experience!
Stayed 2 nights in Nov 2025

4/10 Poor

Margarita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Great people working there but.. We will not be going back because the place was not clean. Lots of dust everywhere, especially the basement, no cafeteria, someone needs to do major cleaning, vacuum, clean bar, lights in elevator, improve smell in the stairs, gym smelled like dirty water and the entrance was very cold. Sorry it not pleasant.
Stayed 3 nights in Jan 2026

4/10 Poor

Laurent

Stayed 2 nights in Jan 2026

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 1 night in Dec 2025

4/10 Poor

Marc-Olivier

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
We put used towels outside, rhey took them but did not replace them. Pool is cold and not enough water. Security is terrible. Playroom and carpets not cleaned during the night so beer and soda cans on the floor in the morning. No bathroom fan, no toilet paper refill. Terrible
Stayed 2 nights in Jan 2026

8/10 Good

Rina, Longueuil

Liked: Cleanliness, amenities, property conditions & facilities
It’s good, good service
Stayed 3 nights in Dec 2025

8/10 Good

Vincent

Liked: Property conditions & facilities, room comfort
No breakfast at this time.
Stayed 3 nights in Dec 2025

2/10 Terrible

sebastien

Travelled with family
Disliked: Cleanliness, staff & service
La piscine n’est pas propre ainsi que la chambre
Stayed 2 nights in Dec 2025

10/10 Excellent

stephane

Stayed 2 nights in Dec 2025

2/10 Terrible

Gérard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La propretĂ© reste Ă  dĂ©sirer. Nous avions rĂ©server une chambre avec un lit queen et on nous a donnĂ© une chambre avec deux lits doubles. Impossible d’avoir une chambre lit queen et pourtant nous avions rĂ©server depuis Novembre.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathon

Stayed 1 night in Jan 2026

8/10 Good

Hengameh

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
there is no breakfast
Stayed 2 nights in Dec 2025

2/10 Terrible

Audrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre Ă©tait extrĂȘmement sale. Des coulisses brunes sur les murs, de la moisissure a pleins d’endroits dans la salle de bain, beaucoup de poussiĂšres Ă  des endroits faciles Ă  nettoyer, un lit hyper inconfortable, aucun support pour les manteaux, un taux d’humiditĂ© dans la chambre vraiment inconfortable. Nous ne sommes pas difficile en herbergement habituellement mais cette fois ci c’était vraiment une expĂ©rience dĂ©sagrĂ©able. Je ne conseils aucunement cet hĂŽtel malheureusement!
Stayed 2 nights in Dec 2025

6/10 Okay

Chantal

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Vraiment dĂ©suet il faudrait qu’il refasse le tour
Stayed 1 night in Dec 2025

10/10 Excellent

jean-francois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Theresa

Stayed 3 nights in Dec 2025

10/10 Excellent

Sonia

Stayed 1 night in Dec 2025

10/10 Excellent

Denis

Stayed 1 night in Dec 2025

8/10 Good

JIAN

Stayed 2 nights in Dec 2025

4/10 Poor

Stephane

Stayed 1 night in Dec 2025

6/10 Okay

Jean-Francois

Liked: Staff & service
Disliked: Cleanliness
La propreté des chambres laisse a désirer.
Stayed 2 nights in Dec 2025