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Mi-pad Queenstown

Property class: 4

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Photo gallery for Mi-pad Queenstown

Terrace/patio
Property video
Dining
Deluxe Queen Room | Premium bedding, in-room safe, individually furnished, desk
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
4 Henry Street, Queenstown, Otago, 9348
  • Place, Queenstown Gardens
    ‪5 min walk‬
  • Place, Kiwi Park
    ‪7 min walk‬
  • Place, Skyline Queenstown
    ‪8 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Queen Room

Deluxe Queen Room | Premium bedding, in-room safe, individually furnished, desk

Deluxe Queen Room

8.8 out of 10
Excellent
(41 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Private Bunk With Roll In Shower

Private Bunk With Roll In Shower | Premium bedding, in-room safe, individually furnished, desk

Private Bunk With Roll In Shower

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Twin Room with Balcony

Twin Room with Balcony | Premium bedding, in-room safe, individually furnished, desk

Twin Room with Balcony

7.4 out of 10
Good
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(44 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Balcony

Room, 1 Queen Bed, Balcony | Premium bedding, in-room safe, individually furnished, desk

Room, 1 Queen Bed, Balcony

7.6 out of 10
Good
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Saver Queen Room

Saver Queen Room | Premium bedding, in-room safe, individually furnished, desk

Saver Queen Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mi-pad Queenstown

A rooftop terrace, coffee/tea in a common area and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a library are on-site.
Mi-pad Queenstown offers 57 accommodations with laptop-compatible safes and a hairdryer. This individually furnished accommodation includes desks. Beds feature premium bedding. 47-inch Smart televisions come with premium digital channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mi-pad Queenstown. During your stay, you're just a quick walk from Queenstown Mall. Features include free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Amenities include a front desk safe, locker space and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Queenstown Gardens and Steamer Wharf
As a guest of Mi-pad Queenstown, you'll find a rooftop terrace, a library, and a vending machine. WiFi is free in public spaces. Mi-pad Queenstown also features ski storage, coffee/tea in common area, and concierge services.

This 4-star Queenstown hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.95 per cent for credit card payments
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's mi-pad Digital Concierge mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's mi-pad Digital Concierge mobile app before check-in.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Mi-Pad Smart Hotel Queenstown
Mi-Pad Smart Queenstown
Mi-Pad Smart
Mi Pad Smart Hotel
Mi pad Queenstown
mi Pad Smart Hotel
Mi-pad Queenstown Hotel
Mi-pad Queenstown Queenstown
Mi-pad Queenstown Hotel Queenstown

Mi-pad Queenstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 976 reviews
Rating 8 - Good. 279 out of 976 reviews
Rating 6 - Okay. 63 out of 976 reviews
Rating 4 - Poor. 13 out of 976 reviews
Rating 2 - Terrible. 21 out of 976 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem is the hotel has no parking. There are very expensive ( $6.50 he) pay lots nearby that are free after 6pm to 8am but they fill up quickly.
Stayed 1 night in Jan 2026

10/10 Excellent

Hoi Ying

Stayed 6 nights in Jan 2026

6/10 Okay

Adora

Travelled with partner
Liked: Cleanliness
the room is clean (5/5), towels are fluffy (5/5); bathroom is modern, shower heats up quick, great lighting system, efficient with motion sensor; great laundry system (self-service with free detergent; location was great- walking distance to good restaurants, safe However the room is also small, not suitable if you have small children, bed is 4/5 ( not very comfortable), pillows 3/5 (only one per person), sink is minimal and too small to fit toiletries; phone app is not intuitive the very not desired feature was the elevator broke on our second day of 3 day-stay; we had to haul our bags from the 6th floor using the stairs
Stayed 3 nights in Jan 2026

10/10 Excellent

craig

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything from staff to the rooms itself was amazing - thoroughly enjoyed our stay
Stayed 4 nights in Jan 2026

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Ideal for a couple of nights in Queenstown. The staff were brilliant. Modern and clean rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the edge of the downtown area. I was a bit disappointed to not have a kitchen(ette), but hot drinks are available from a free vending machine on each floor. Close to many restaurants and activities, and a short walk to the Intercity bus stop.
Stayed 3 nights in Dec 2025

2/10 Terrible

Remo

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Sir or Madam, I am writing to express my disappointment regarding my recent experience with your hotel. Unfortunately, the overall interaction with your staff was marked by a noticeable lack of friendliness and empathy. Simple requests were met with a dismissive tone, and at no point did I feel that my concerns were taken seriously or handled with a service-oriented mindset. This was particularly surprising given the standards one would reasonably expect from a hotel of your category. Even more disappointing was the complete lack of flexibility or goodwill in handling my situation. While I understand that policies exist for a reason, hospitality has always been about finding fair and reasonable solutions, especially when circumstances call for a bit of understanding. In this case, no effort toward compromise or customer satisfaction was made. I have stayed in many hotels over the years and firmly believe that professionalism, courtesy, and a certain degree of discretion are what turn an average stay into a positive one. Regrettably, this was not the case here. I hope you will take this feedback seriously and use it as an opportunity to reflect on service quality and guest relations. I would appreciate hearing how you intend to address these issues.
Stayed 4 nights in Dec 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SkyView terrarace was perfect place to enjoy a glass of wine and look out over Queenstown and the lake
Stayed 2 nights in Jan 2026

10/10 Excellent

Ed

Stayed 1 night in Dec 2025

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located with friendly and helpful staff. An easy stroll to all that Queenstown has to offer, with a great view from the top deck.
Stayed 1 night in Dec 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff. When I asked for hot water, I was given a kettle straight away. I also liked that there was free hot drinks available. Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was perfect for what we needed- a clean and comfortable room close to the center of Queenstown at a reasonable price. The rooftop terrace and free coffee on every floor were a nice touch!
Stayed 1 night in Dec 2025

10/10 Excellent

Lucy Elizabeth

Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Wonderful staff, great location—easy walk to everything. Clean and new vibe.
Stayed 2 nights in Dec 2025

6/10 Okay

Cole

Liked: Cleanliness
Disliked: Amenities
I have stayed in similarly sized rooms before, so it wasn’t the small size that was disappointing. It was the overall poor quality of the furnishings and linens. The mattress was poorly made, the sheets were scratchy and the pillows uncomfortable. When you have such a small space, I would expect a focus on quality.
Stayed 1 night in Dec 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, clean hotel that is centrally located in Queenstown. You can do your laundry and enjoy complimentary hot beverages.
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Stayed 2 nights in Dec 2025

8/10 Good

Alexander, Brisbane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The bathroom light that turns on automatically is a disaster; customers can’t turn it off.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ra-ees

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and room a decent size for a solo traveler that enjoys their space. Great location too.
Stayed 1 night in Dec 2025

4/10 Poor

Lisa

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good rooftop, great coffee machines
Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. Close to the shopping area and few blocks from the bus stop to the airport.
Stayed 1 night in Dec 2025

10/10 Excellent

Camilla

Stayed 1 night in Dec 2025

10/10 Excellent

Martin, Montgomery

Stayed 2 nights in Nov 2025