Mi-pad Queenstown

4.0 star property

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Photo gallery for Mi-pad Queenstown

Terrace/patio
Reception
Deluxe Queen Room | 1 bedroom, premium bedding, in-room safe, individually furnished
Dining
Front of property – evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4 Henry Street, Queenstown, Otago, 9348
  • Queenstown Gardens
    ‪5 min walk‬
  • Kiwi and Birdlife Park
    ‪7 min walk‬
  • Skyline Queenstown
    ‪8 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

Room, 1 Queen Bed, Balcony

7.6 out of 10
Good
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Private Bunk With Roll In Shower

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

Deluxe Queen Room

8.8 out of 10
Excellent
(34 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Twin Room with Balcony

7.4 out of 10
Good
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mi-pad Queenstown

Adults-only hotel with rooftop terrace and 24-hour front desk
A rooftop terrace, coffee/tea in a common area and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and an arcade/games room are on-site.
Mi-pad Queenstown offers 57 accommodations with laptop-compatible safes and a hairdryer. This individually furnished accommodation includes desks. Beds feature premium bedding. 47-inch Smart televisions come with premium digital channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mi-pad Queenstown. During your stay, you're just a quick walk from Queenstown Arts Centre. Features include free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Amenities include a front desk safe, locker space and laundry facilities
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Queenstown Gardens and Steamer Wharf
As a guest of Mi-pad Queenstown, you'll find a rooftop terrace, a library, and a vending machine. WiFi is free in public spaces. An arcade/games room, ski storage, and coffee/tea in common area are also featured at the eco-certified Mi-pad Queenstown.

This 4-star Queenstown hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Library
  • Ski storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.95 per cent for credit card payments
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's mi-pad Digital Concierge mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's mi-pad Digital Concierge mobile app before check-in.

We should mention

  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Mi-Pad Smart Hotel Queenstown
Mi-Pad Smart Queenstown
Mi-Pad Smart
Mi Pad Smart Hotel
Mi pad Queenstown
mi Pad Smart Hotel
Mi-pad Queenstown Hotel
Mi-pad Queenstown Queenstown
Mi-pad Queenstown Hotel Queenstown

Mi-pad Queenstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 484 out of 787 reviews
Rating 8 - Good. 224 out of 787 reviews
Rating 6 - Okay. 51 out of 787 reviews
Rating 4 - Poor. 10 out of 787 reviews
Rating 2 - Terrible. 18 out of 787 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 3 nights in Apr 2025

6/10 Okay

Jonathan, Manly

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Quite expensive for somewhere with no facilities. In room is extremely basic, no fridge or wardrobe. Nice rooftop area but no bar or anything. Noisy on main road especially with road redesign going on
Stayed 2 nights in Apr 2025

10/10 Excellent

SEAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great! We had a wonderful experience with the staff and cleanliness of the property. My only warning is no parking at hotel. There are public car parks nearby that allow free overnight parking. Keep this in mind while booking. I would stay here again after understanding the parking situation.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, clean, convenient, great space, excellent service
Stayed 2 nights in Mar 2025

10/10 Excellent

MARCO ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Mar 2025

10/10 Excellent

Carla

Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views from rooftop area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite small, but walking distance to downtown city center, with restaurants, shoppingRooftop terrace overlooking downtown and lake was great! Free hot beverage dispenser on every floor, along with water dispenser. Sensor lighting in room. Very new, modern decor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jasper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quality, and easy to interact with staff.
Stayed 1 night in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and efficient, comfortable bed. Room s bit small but made it work. Friendly and helpful ftont desk. Liked the idea of 24/7 help heing available.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to Queenstown and its attractions. The rooftop lounge is awesome! Staff very helpful and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but modern room with clean bathroom facilities and great bed at a reasonable price. No fridge, closet, bath or opening windows, but within easy walking of downtown Queenstown. Love the roof terrace in the evening.
Stayed 2 nights in Mar 2025

8/10 Good

Eric, Kihei

Stayed 1 night in Mar 2025

10/10 Excellent

Theresa

Stayed 1 night in Mar 2025

8/10 Good

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything in town and brand-new facilities. I stayed before and after my trek and would do so again. I actually preferred the basement room to the “deluxe” room, though- mi-pad is on a busy street and the basement rooms are super quiet.
Stayed 1 night in Mar 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
mi-pad is an experiment in modern hoteling with some great concepts, some of which work well, others not so. The LED mood strip is fun and a good source of quiet lighting. The shower and bathroom were separated from the living area by single glass doors, limiting privacy. The IOT controls for lighting and heating are fun but the operator pad near the bed was sensitive enough to light up when one rolled over in the night - disrupting sleep. The bathroom light similarly would come on full blast on a nocturnal trip. Perhaps if some of the room designers had spent time in the space they would have come up with software solutions for these annoyances. The coffee / tea machines in the corridor is a good space saving idea and the quality of the coffee was great. The social space and work spaces were well laid out. The Wi-Fi was not secure which meant WhatsApp calls did not go through and our emails failed to send. The management quickly provided a secure network for us - kudos - but why not secure from the start? The general facilities were great although parking was 200m down the street at a pay and display.
Stayed 3 nights in Mar 2025

10/10 Excellent

DAEHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Neal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a recently updated facility, techie. Rooms are very small and have no access to refrigerator or microwave on site. No parking and I got a $100 ticket after parking where desk had told me to. Free hot drinks is nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in town

Best choice in town
Stayed 2 nights in Feb 2025

8/10 Good

Lael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian, Kihei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Stayed 1 night in Mar 2025