Laundry facilities, tour/ticket assistance and a garden are available at this lodge. WiFi in public areas is free. Additionally, gas grills, a front desk safe and multilingual staff assistance are on-site.
Pinewood Queenstown offers 27 accommodations. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pinewood Queenstown . During your stay, you'll be within walking distance of CaddyShack City Mini Golf. Features include free WiFi in public areas and laundry facilities. This property offers pet-friendly amenities, such as food and water bowls.
Free WiFi
Amenities include a front desk safe, laundry facilities and multilingual staff
Within a 15-minute walk of CaddyShack City Mini Golf and Queenstown Cemetery
Cats and dogs welcome free of charge
Pet-friendly amenities are available, including food and water bowls
As a guest of Pinewood Queenstown , you'll find barbecue grills, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Pinewood Queenstown also features a garden, laundry facilities, and a front desk safe.
Smoking is allowed in designated areas at this 3-star Queenstown lodge.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Ski shuttle nearby
Limited on-site parking
Things to do
Bicycle storage
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Multilingual staff
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
In the mountains
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
More
100% renewable energy
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Entertainment
Cable/satellite channels
More
Heating
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are welcome and stay free
Only dogs and cats are allowed
Food and water bowls are available
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: NZD 100 per stay
Service animals are exempt from fees
Credit card charges are subject to a surcharge of 2.5 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 10:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Pinewood Backpacker
Pinewood Lodge Backpacker
Pinewood Lodge Hostel Queenstown
Pinewood Lodge Hostel
Pinewood Queenstown
Pinewood Lodge Queenstown
Pinewood Hotel Queenstown
Pinewood Lodge
Pinewood Lodge Hostel
Pinewood Queenstown Lodge
Pinewood Queenstown Queenstown
Pinewood Queenstown Lodge Queenstown
Pinewood Queenstown Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very clean room staff was very helpful. They had towels showers were clean. Kitchen was very accessible. The only thing was parking was tight, but besides that everything was great.
Barbara
Stayed 1 night in Dec 2025
6/10 Okay
Jessica
6 Dec 2025
Liked: Cleanliness, amenities
Decent room to sleep in and go from to explore Queenstown. Room could do with a fan or a mini fridge as it could get quite warm in there and the windows open didn’t alleviate that too much. Cleaning staff were lovely.
I had an excellent stay here. The staff were extremely friendly and went out of their way to help with anything I needed. They even upgraded me to a cabin for free, which made the experience even better.
The views from the property were beautiful, and the location is perfect—just a short walk from the town center but still quiet and peaceful.
Highly recommend this place, especially staying in one of the cabins. I would absolutely stay here again.
Room is not clean and suffocating smell.
Dryer is not working and laundry room is not clean.
Staff is good but they can do little.
Satheesh
Stayed 2 nights in Nov 2025
10/10 Excellent
Latoya
1 Dec 2025
Latoya
Stayed 1 night in Nov 2025
10/10 Excellent
Sam
29 Nov 2025
Liked: Cleanliness, staff & service, amenities
Nice location with a view. Clean rooms and helpful staff.
Parking into those narrow parking slots is not fun. We came back late to some dont care person parked into our parking slot and had to beg the staff to find the idiot who did at 10:30pm. The staff found the person and made them move. So awesome staff !
Rooms were smelling like old wood, carpet was very dirty, can't get rid of smell even opening all windows, tiny toilet and bathroom. Didn't expect rooms like these. Staff were nice though, property needs renovation.
nareshkumar
Stayed 1 night in Nov 2025
4/10 Poor
Gemma
Travelled with family
26 Nov 2025
Disliked: Amenities
The staff member behind the desk was rude and refused to be helpful in anyway, responded to questions with nasty answers
The water in the shower was cold and one of the light switches was dodgy at best