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Queenstown House

4.0 star property
VIP Access

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Photo gallery for Queenstown House

Enjoy breathtaking views of the lake and surrounding mountains from this balcony.
Luxury Studio, Lake View | Living area | 45-cm flat-screen TV with cable channels, TV, fireplace
Two Bedroom Apartment | Living area | 45-cm flat-screen TV with cable channels, TV, fireplace
Relax in this stylish living room with a stone fireplace, flat-screen TV, and comfortable seating areas.
Guests enjoy balconies and lush greenery amidst a modern architectural style.

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
69 Hallenstein Street, Queenstown, 9300
  • Queenstown Mall
    ‪7 min walk‬
  • TSS Earnslaw Steamship
    ‪8 min walk‬
  • Skyline Queenstown
    ‪10 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Lake View Studio

Lake View Studio | 1 bedroom, premium bedding, down duvets, individually decorated

Lake View Studio

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | 1 bedroom, premium bedding, down duvets, individually decorated

Two Bedroom Apartment

  • 134 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Luxury Studio, Lake View

Luxury Studio, Lake View | 1 bedroom, premium bedding, down duvets, individually decorated

Luxury Studio, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for King/Twin Guest Rooms (Lakeview)

King/Twin Guest Rooms (Lakeview) | 1 bedroom, premium bedding, down duvets, individually decorated

King/Twin Guest Rooms (Lakeview)

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Twin Guest Room

Superior Twin Guest Room | 1 bedroom, premium bedding, down duvets, individually decorated

Superior Twin Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Queen Guest Rooms

Queen Guest Rooms | 1 bedroom, premium bedding, down duvets, individually decorated

Queen Guest Rooms

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King/Twin Guest Rooms

King/Twin Guest Rooms | 1 bedroom, premium bedding, down duvets, individually decorated

King/Twin Guest Rooms

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Relax by the fire pit in a scenic outdoor seating area surrounded by cushioned seating and large windows.

Holiday Inn Express And Suites Queenstown by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1005)
The price is CHF 195
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Holiday Inn Express And Suites Queenstown by IHG

About this property

Queenstown House

Bed & breakfast with free breakfast, near TSS Earnslaw Steamship
Along with dry cleaning, this smoke-free bed & breakfast has laundry facilities and an arcade/games room. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a library, express check-in and express check-out are on-site.
Queenstown House offers 13 accommodations with fireplaces and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 45-cm flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Queenstown House. During your stay, you're just a quick walk from Queenstown Arts Centre. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 1-minute drive from TSS Earnslaw Steamship and 7 minutes from Onsen Hot Pools
Free breakfast is served daily. WiFi is free in public spaces. A library, a terrace, and an arcade/games room are also featured at Queenstown House. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown bed & breakfast is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 9:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Arcade/game room
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Travel cot

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 1945
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-cm flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Laundry detergent
  • Portable fan

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 6:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

House Queenstown
Queenstown House
Queenstown House B&B
Queenstown House Boutique Bed & Breakfast & Apartments
House Boutique Bed & Breakfast & Apartments
Queenstown House Boutique
Queenstown House Queenstown
Queenstown House Bed & breakfast
Queenstown House Bed & breakfast Queenstown
Queenstown House Boutique Bed Breakfast Apartments

Queenstown House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 184 out of 216 reviews
Rating 8 - Good. 25 out of 216 reviews
Rating 6 - Okay. 3 out of 216 reviews
Rating 4 - Poor. 2 out of 216 reviews
Rating 2 - Terrible. 2 out of 216 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

jing

Stayed 3 nights in Apr 2025

10/10 Excellent

armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hosts. Wine tasting every night. Fantastic!
Stayed 3 nights in Apr 2025

8/10 Good

Jane

Very friendly hosts. Enjoyed the breakfast and wine tasting. Black mold on curtains needs fixed in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth the stay if visiting Queenstown

Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Lovely breakfast and room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, property conditions & facilities
Charming and comfortable!
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome by staff, the room had a view over the lake, good choice for breakfast, we attended the free wine tasting with some nibbles early 1 evening that helped us meet other guests. Steep walk down to Queenstown centre, there was some street noise on the Saturday night as people come to stay for the weekend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place to stay

We were greeted by one of our hosts who was very friendly. She gave us lots of information, about our stay. We also met one of our other hosts and family pets. Our room was lovely, with added touches and a comfortable bed. Breakfast was delicious with plenty of options. We also happened to be there when an informal wine tasting was held, an opportunity to get to chat to our fellow guests. Nothing seemed too much trouble, hosts were very helpful and friendly and we would have no hesitation in staying here again.
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Too hot to sleep

The room was perfectly adequate except on a warm day the room gets quite warm. Along with having to walk the extremely steep hill every time you leave, there is no way to cool down when you get back. It made getting a good night’s sleep rough. Opening the windows at night lets the downtown noise and bugs in.
Stayed 3 nights in Feb 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. The hosts are so attentive and make your stay perfect. Beautiful room with excellent facilities. Would definitely stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

BOGSOON

Stayed 2 nights in Jan 2025

10/10 Excellent

Gary Kathi Callie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay with wonderful hosts!
Stayed 3 nights in Jan 2025

10/10 Excellent

Frederico, Montréal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and View. Very nice and friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Miaoling

Stayed 2 nights in Dec 2024

10/10 Excellent

Saloni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Astonishing views and splend

It was simply amazing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely guesthouse, nicely decorated and appointed. Our host was really attentive, hosting wine tastings on two of our three evening stay. It’s central but up a very steep hill and not suitable for walking up or down the hill in high heels. Unless you drive everywhere I’d suggest not ideal for infirm guests/wheel chair users. Really appreciated the tea and coffee replenishment and lovely toiletries. The bed was ultra comfortable and we had wonderful views over the lake.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hyunjeong, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, fantastic lake view, clean and delicious breakfast and dinner events. 10/10experienxe. Strongly recommend and reserve early!
Stayed 5 nights in Dec 2024

10/10 Excellent

KARTHIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room and the overall property looks new and very well maintained. The lake view from our room was breathtaking and we enjoyed sitting out in the patio enjoying the view. The staff was very friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Excellent comfortable room with a spectacular view of the lake and mountains. Delicious breakfast everyday. Perfect location for all tourist activities. Staff seems attentive to your needs. There is a very steep hill that takes you down into the area with shops and restaurants. It's unsuitable for those with disabilities or physical issues.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gail, Ocean View

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and exceeded all our expectations. Room was perfect, Marianne was brilliant, breakfast was delicious and all the staff were friendly. Hope we get the chance to stay with you again sometime!
Stayed 2 nights in Nov 2024

10/10 Excellent

Delwyn, Invercargill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay. Staff were amazing. The perks of a wine tasting and meeting other guests
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024