The host was very helpful in taking care and f all of our request, like ordering groceries, bringing in massagers and arranging to have chefs cook for us. He was also there to welcome us and also there when we was leaving to say good bye. I would highly recommend staying at this house it was so beautiful and all the views were absolutely amazing getting to see all the wildlife like birds and monkeys. Also it felt like you was in the middle of the jungle while at the house but also when you left it was only a 5-10 minute drive to restaurants, shops, grocery stores, beach, excursions, etc.