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DoubleTree by Hilton Hotel Queretaro

3.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Queretaro

A modern hotel lobby with a reception desk, seating area, and a dining table.
A modern living room with a large wooden coffee table, several sofas, and a flat-screen TV mounted on the wall.
A swimming pool with lounge chairs and a view of greenery outside.
A modern hotel with a prominent DoubleTree logo, featuring a clean facade, multiple windows, and a parking area with palm trees.
A hotel entrance with a sign indicating an elevation of 3.80 meters.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Luis M. Vega y Monroy 410, Col. Colinas del Cimatario, Querétaro, QUE, 76030
  • Place, Josefa Ortiz de Domínguez Auditorium
    ‪15 min walk‬
  • Place, Puerta la Victoria
    ‪17 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪3 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪45 min drive‬

Room options

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Room - Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Accessible Suite Non-Smoking

A hotel room with a bed, a desk, a TV, a sofa, and a window.

1 King Accessible Suite Non-Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a TV, and a mirror.

Room, 2 Queen Beds

8.4 out of 10
Very good
(22 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a view of the city through the window.

Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King junior suite

A hotel room with a green sofa, a black chair, a flat-screen TV, a framed abstract painting, and a lamp.

King junior suite

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

DoubleTree by Hilton Hotel Queretaro

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
DoubleTree by Hilton Hotel Queretaro offers 100 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 55-inch LCD televisions come with cable channels and first-run films. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Querétaro hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Queretaro. During your stay, you'll be within walking distance of Corregidora Stadium. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 10 minutes by foot from Corregidora Stadium and a 4-minute drive from Alameda Hidalgo Park
DoubleTree by Hilton Hotel Queretaro offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1141 square feet (106 square metres) and includes a conference centre. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Queretaro. Free self parking is available.

This 3.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to noon and at the weekend from 7:00 AM to noon.
The Oak – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Lobby Bar The Oak – This bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:00 AM to noon on weekends; MXN 290 for adults and MXN 165 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar The Oak
  • The Oak

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,141 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • First-run films
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 16 July 2026 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Hotel Queretaro

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 290 for adults and from MXN 165 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Queretaro
DoubleTree Hilton Queretaro
DoubleTree Queretaro
Hilton Queretaro
Queretaro DoubleTree
Queretaro Hilton
Doubletree By Hilton Queretaro
DoubleTree by Hilton Hotel Queretaro Hotel
DoubleTree by Hilton Hotel Queretaro Querétaro
DoubleTree by Hilton Hotel Queretaro Hotel Querétaro

DoubleTree by Hilton Hotel Queretaro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
Bar prices can be bit expensive, i did not visit the restaurant area tho...but over all it was a pleasant stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, great place to stay in Queretaro
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to spend a few nights.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for business
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort stay

Nothing to complain, good room and breakfast.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

hilda torrentera

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Michelle Edwige Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Pablo Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Luis Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE SERVICE IS GREAT AND VERY CORRECT.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Amenities
We picked this property because it is a Hilton brand hotel. Hotel is showing it’s age. Clean but probably won’t stay here my next trip back to QRO. All in all it was fine good coffe place 2 doors down.
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Homero

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Friendly staff, but no hot water.
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Cesar

Liked: Staff & service
Disliked: Cleanliness
Too dirty, towels and bed clothing were visible dirty, we had them changed several times and we decided to shorten our staying. Staff very friendly and they attended our requests fast. I guess is about cost cuts as always
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Just an old property next to a vacant lot with trash
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liliana

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Josue

Liked: Cleanliness, amenities
Disliked: Staff & service
Amenities are good, not to make worth value though. Tried to speak to the manager 4 times in an 18-hour window, he/she never attend to me.
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Enrique

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No water pressure at all in the shower. Room heavily smelled as cleaners and was not at all what you would expect from a Hilton property. If I had not checked in so late, I would have definitely changed hotel. I would expect a full reimbursement
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

JOSHUA

No muy agradable la piscina ni tampoco buena comida del restaurante
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

JOSE A

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pedí cancelar por temas de salud la reserva pagada dos días antes y nunca recibí una respuesta. Cero atención a cliente
Stayed 1 night in Apr 2026
Verified review

8/10 Good

osvaldo

Liked: Staff & service
EL DESAYUNO NO FUE BUENO. EL ESTACIONAMIENTO ES SUFICIENTE. PERSONAL AMABLE. LAS HABITACIONES REQUIEREN REMODELACION
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Oscar O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

francisco

Disliked: Cleanliness, amenities
Faltó limpieza en la habitación, personal amable pero poco eficiente. En general bien
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

ANEL

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy cómodo y limpio. La atención es muy buena
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
La habitación perfecta, la gente de recepción muy amables y eficientes, la gente del restaurante hacen todo lo que pueden son amables pero las excede la cantidad de gente que tienen, les falta personal, falta comida se termina el pandulce, no vuelven aponer hotcakes y pan francés en general no es una buena experiencia el servicio aunque la comida es muy buena. y lo peor de todo al TELVISIÖN no funciona y es en todo el hotel , la señal se interrumpe , estas viendo los canales y se va la imagen y tarda en regresar, pero me dijeron que es problema de todo el hotel, pero es imperdonable, llegas cansado pensando en ver TV y descansar y no sirve. Pésimo para un Hilton.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Jose Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ninguno
Stayed 1 night in Mar 2026