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Hilton Garden Inn Queretaro

3.5 star property

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Photo gallery for Hilton Garden Inn Queretaro

Situated in a bustling urban area, this hotel offers a convenient base for exploring the city.
Cozy retreat with a kitchenette, flat-screen TV, and comfortable seating area.
Conference room with a large flat-screen TV and comfortable seating for 10.
Relax in our welcoming lobby, featuring a reception desk, comfortable seating areas, and lush greenery.
Relax by the pool surrounded by a serene atmosphere and comfortable lounge seating.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

Map
Prolongacion Ignacio Zaragoza 99 -1, Plaza Jardines, Querétaro, QUE, 76180
  • Plaza Galerias Shopping Center
    ‪12 min walk‬
  • Plaza Santa Maria Bullring
    ‪14 min walk‬
  • Autonomous University of Querétaro
    ‪3 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, laptop workspace

One King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Bedroom Suite

Premium bedding, in-room safe, desk, laptop workspace

King Bed Bedroom Suite

  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Beds

8.4 out of 10
Very good
(17 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Real de Minas Tradicional

  • Pool
  • Pet-friendly
  • Kids pool
  • Parking included
4.0 out of 5, Very good, (1001)
The price is CHF 52
for 1 room
includes taxes & fees
31 Jul - 1 Aug
Real de Minas Tradicional

About this property

Hilton Garden Inn Queretaro

Hotel in Querétaro with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Queretaro offers 102 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 42-inch plasma televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a bath, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Hilton Garden Inn Queretaro, you're just a quick walk from Querétaro General Hospital. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Josefa Ortiz de Domínguez Auditorium and 5 minutes from Aqueduct of Santiago de Querétaro
Hilton Garden Inn Queretaro offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3450 square feet (321 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hilton Garden Inn Queretaro. Self parking is free.

This 3.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
1917 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 280 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • 1,917

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,450 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 August to 24 August:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 280 for adults and from MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Queretaro
Hilton Garden Inn Queretaro
Queretaro Hilton Garden Inn
Hilton Garden Inn Queretaro Hotel
Hilton Garn Inn Queretaro
Hilton Queretaro Queretaro
Hilton Garden Inn Queretaro Hotel
Hilton Garden Inn Queretaro Querétaro
Hilton Garden Inn Queretaro Hotel Querétaro

Hilton Garden Inn Queretaro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 854 reviews
Rating 8 - Good. 253 out of 854 reviews
Rating 6 - Okay. 83 out of 854 reviews
Rating 4 - Poor. 27 out of 854 reviews
Rating 2 - Terrible. 36 out of 854 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Rafael

Disliked: Staff & service
Hay un kareoke junto y es un escándalo hasta las 2:00 am
Stayed 1 night in Mar 2025

8/10 Good

Cynthia

Stayed 3 nights in Feb 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Amaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night with a small child. Felt safe and would stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Gabriela

Stayed 2 nights in Dec 2024

10/10 Excellent

Walfer

Stayed 1 night in Nov 2024

8/10 Good

Eujenio

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Stayed 4 nights in Nov 2024

10/10 Excellent

miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ROGELIO, ATIZAPAN

Stayed 1 night in Oct 2024

10/10 Excellent

Anuar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo necesitaba la estadía de una noche para poder estar a tiempo a mi cita muy temprano en el Hospital Angeles. Necesitaba un lugar cómodo, limpio y económico con servicios un poco más que básicos para pasar la noche y este hotel cumplió bien con mis expectativas. Me imagino que de Jueves a Domingo deben de tener muchas quejas por ruido porque hay dos bares uno de ellos vecino pared con pared y el otro a menos de cincuenta metros. Yo estuve la noche de Martes y no tuve ese problema. Otra área que fué una preocupación para mí fué el estacionamiento, el cual sentí muy expuesto. Sería muy bueno si pueden poner una barrera de setos o algo parecido entre el estacionamiento y la calle.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Good
Stayed 1 night in Apr 2024

10/10 Excellent

SARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice 👌
Stayed 1 night in Apr 2024

6/10 Okay

Antonio

Business traveller

Worn

Hotel is worn. Dirty floors and worn furniture. Staff. Or able to provide receipt at checkout.
Stayed 3 nights in Apr 2024

2/10 Terrible

Adriana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
El desayuno pésimo dejo mucho que desear pedí mi factura y no quisieron hacer el trámite que si hice mi reservación por Internet que por internet la pida
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Marco Antonio

Liked: Staff & service
Disliked: Property conditions & facilities
Old carpet in the hotel. And the rooms poor tv very old. Noisy
Stayed 2 nights in Nov 2023

10/10 Excellent

Santos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

David j

Stayed 1 night in Oct 2023

10/10 Excellent

Jaeho

Stayed 4 nights in Sep 2023

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A good place to stay, I recommend

Modern building, room was clean, bed was comfortable, about a 5 minute drive to downtown. Not too many options for dining in area. Parking is free.
Stayed 1 night in Sep 2023

4/10 Poor

enrique

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I reserved a king bed, was very important because I have a baby, when arrive they said we do not have a king bed for you, I asked them to help me, it took 20 min to give a room with king bed, they had the room all the time! my kid was crying because was late, they even offer me a Moises for my 2 yr old kid!!? come on! in the morning they turned off the AC, before you check out.
Stayed 1 night in Jul 2023

4/10 Poor

Hector Javier

Stayed 1 night in Jul 2023