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Hotel Mesón de Carolina

2.0 star property

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Photo gallery for Hotel Mesón de Carolina

Interior detail
Studio Suite | Bathroom | Shower, towels
Reception
Hallway
Family dining

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
36 Av Reforma Ote Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Alameda Hidalgo Park
    ‪9 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪38 min drive‬

Room options

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Free WiFi, bed sheets

Basic Double Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • 17 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Studio Suite

Studio Suite | Free WiFi, bed sheets

Studio Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | Free WiFi, bed sheets

Economy Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Mesón de Carolina

Hotel in Querétaro with 24-hour front desk and restaurant
A restaurant, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, concierge services and a 24-hour front desk. Housekeeping is available once per stay.
Hotel Mesón de Carolina offers 76 accommodations with a ceiling fan. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower. Housekeeping is provided on a daily basis.
During your stay at Hotel Mesón de Carolina, you're just a quick walk from Casa de la Zacatecana Museum. Free WiFi in public areas, a restaurant and a snack bar/deli are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Amenities include a business centre, a vending machine and coffee/tea in a common area
  • Just a 5-minute walk from Casa de la Zacatecana Museum and 5 minutes on foot from Querétaro Regional Museum
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. There's an onsite business centre. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Mesón de Carolina.

This Querétaro hotel is smoke free.

Hotel Mesón de Carolina has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Mesón de Carolina Hotel
Hotel Mesón de Carolina Querétaro
Hotel Mesón de Carolina Hotel Querétaro

Reviews

Hotel Mesón de Carolina Reviews

7.6

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 34 reviews
Rating 8 - Good. 7 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 5 out of 34 reviews

Reviews

2/10 Terrible

Armando

Stayed 3 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very small , hot water it is come from solar water heater and one morning I took my shower with cold water
Stayed 4 nights in Nov 2023

4/10 Poor

Karina

Travelled with family and small children
Disliked: Cleanliness, amenities
POR FUERA ESTA BIEN RAZONABLE PARA LA ZONA PERO POR DENTRO LAS HABITACIONES ESTAN CON OLOR A HUMEDAD LAS PAREDES SUCIAS ASI COMO EL BAÑO EN CONDICIONES MUY DEPLORABLES NO VOLVERIA AL LUGAR NO ES COMO LO MUESTRAN EN LAS FOTOS SE NOTA QUE TIENE EL EDIFICIO AÑOS DE ANTIGÜEDAD Y LA REGADERA GOTEANDO TODO EL TIEMPO NO HABIA JABON NI PARA LAVARSE LAS MANOS O SHAMPOO LAS TOALLAS SUPER DESGASTADAS
Stayed 1 night in Jun 2025

8/10 Good

Jhiraly

Travelled with family
Liked: Staff & service, property conditions & facilities
El hotel está súper bien ubicado, en el centro donde todo queda cerca caminando. En recepción son amables, igual en la cocina. El único tema que tuve fue que cuando llegamos la habitación aún no la habían limpiado, no habían cambiado sábanas ni sacado la basura. La TV no funcionó en toda nuestra estancia, fuimos a cambiar el control remoto, pero siguió sin funcionar, no me hizo mucha falta porque realmente solo estuve en el hotel por la noche, pero igual es un detalle que se debería revisar porque la TV viene listada en las amenidades de la habitación. Además de eso no tuve problemas, es un lugar económico, súper accesible, tranquilo y muy buena opción para una estancia agradable
Stayed 2 nights in Apr 2025

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Daniela

Liked: Cleanliness, staff & service, amenities
En general bien, había mosquitos en la habitación, los controles de TV no funcionaban muy bien, el agua caliente a veces salía y a veces no. El internet nunca llegó a la habitación. Las camas y almohadas no estaban tan cómodas. El personal amable y servicial, la ubicación es buena.
Stayed 2 nights in Mar 2025

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Mariana

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Había cucarachas y la televisión nunca sirvió apesar de que me dijeron que lo solucionarían
Stayed 1 night in Dec 2024

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena
Stayed 1 night in Nov 2024

2/10 Terrible

AIDEE

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Se desperdicia mucha agua al esperar que el agua salga caliente. Adicional. Nos encontramos 2 cucarachas vivas en la cama. Poco personal para el restaurante.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo, cumple con lo que ofrece
Stayed 1 night in Mar 2024

10/10 Excellent

Ileana Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Cómoda y económica
Stayed 1 night in Dec 2023

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuarto un tanto pequeño y expuesto a los sonidos de el lobby.
Stayed 5 nights in Oct 2023

8/10 Good

Pepe

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar céntrico y la cama muy cómoda. Talvez solo el ventilador deberia ser más grande.
Stayed 1 night in Jul 2023

2/10 Terrible

Marco

Travelled with group
Disliked: Cleanliness, staff & service
NO RESPETARON MI RESERVACIÓN, ERAN DOS HABITACIONES, ME COMENTARON QUE SIMPLEMENTE YA NO HABÍA HABITACIONES Y QUE ME PODÍAN OFRECER UNA QUE LES QUEDABA PORQUE CASI NO LA OFRECÍAN.
Stayed 1 night in May 2023

6/10 Okay

JAIRO DUQUE

Stayed 1 night in Apr 2023

2/10 Terrible

KARELIA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

PESIMO!!!

Camas incómodas, habitación sucia, hotel viejo, servicio de restaurant pésimo (encontramos tres cabellos en diferentes platillos), un baño de risa (no te podrías sentar en el escusado jajaja), tuve que buscar restaurant para que mis hijos fueron al baño a ser sus necesidades. Lo único "bueno" es que esta en el centro de la ciudad. Huespedes relajientos y nadie les decía nada; un día a las 7:30 am con platicas muy fuertes y carcajadas más fuertes aún. No volvería ni aunque fuera gratis =(
Stayed 2 nights in Dec 2022