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Chilcabamba Lodge

2.5 star property

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Photo gallery for Chilcabamba Lodge

Restaurant
Exterior
Superior Room, Balcony, Mountain View | View from room
Fireplace
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Porvenir, Machachi
  • Place, Santa Rita Ecological Reserve
    ‪15 min drive‬
  • Place, Cotopaxi National Park
    ‪19 min drive‬
  • Place, Condor Machay Waterfall
    ‪21 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪95 min drive‬

Room options

View all photos for Superior Room, Balcony, Mountain View

Terrace/patio

Superior Room, Balcony, Mountain View

  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Balcony, Garden View

Family Suite, 2 Bedrooms, Balcony, Garden View | Soundproofing, bed sheets

Family Suite, 2 Bedrooms, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony | Soundproofing, bed sheets

Deluxe Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Suite, 2 Bedrooms, Balcony, Mountain View

Family Suite, 2 Bedrooms, Balcony, Mountain View | Soundproofing, bed sheets

Family Suite, 2 Bedrooms, Balcony, Mountain View

  • Mountain view
  • 36 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View | Soundproofing, bed sheets

Superior Room, Balcony, Garden View

  • Garden view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View | Soundproofing, bed sheets

Standard Room, Garden View

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Balcony, Garden View

Family Suite, 2 Bedrooms, Balcony, Garden View | Soundproofing, bed sheets

Family Suite, 2 Bedrooms, Balcony, Garden View

  • Garden view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Chilcabamba Lodge

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free lodge. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Chilcabamba Lodge offers 14 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary bottles of water. Rooms open to balconies. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Chilcabamba Lodge. During your stay, you'll be close to Santa Rita Ecological Reserve. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include supervised childcare, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • 8 minutes by car from Santa Rita Ecological Reserve and 9 minutes from Condor Machay Waterfall
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, an arcade/games room, and gift shops/newsstands are also featured at Chilcabamba Lodge. Self parking is free. A complete renovation of Chilcabamba Lodge was completed in June 2022.

This Machachi lodge is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Chilcabamba Lodge has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.25 for adults and USD 8.13 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of USD 27.50; reservation required
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Cooking classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2009
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private or shared bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Fireplace
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: USD 45 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (7:00 AM - 9:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chilcabamba Lodge

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 16.25 for adults and from USD 8.13 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 4)
  • Late check-in fee: USD 45 for check-in between 11:00 PM and 7:00 AM
  • Hosted evening meal: USD 27.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPal
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Chilcabamba Lodge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Chilcabamba Lodge Machachi
Chilcabamba Lodge
Chilcabamba Machachi
Chilcabamba
Chilcabamba Lodge Lodge
Chilcabamba Lodge Machachi
Chilcabamba Lodge Lodge Machachi

Chilcabamba Lodge Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 63 out of 68 reviews
Rating 8 - Good. 3 out of 68 reviews
Rating 6 - Okay. 1 out of 68 reviews
Rating 4 - Poor. 0 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Emmett

Stayed 2 nights in Oct 2025

10/10 Excellent

Rosalinda

Liked: Cleanliness, property conditions & facilities, room comfort
Wood burning heat
Stayed 2 nights in Jun 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place. Wonderful food, wood stoves for heat Sign up for their tours. I had the nicest woman guide. I saw condors & waterfalls.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vinicio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para descanso lejos del ruido de la ciudad
Stayed 1 night in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Maxime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place with great service. The road to get there is not easy! But overall it helped our family relax with a fire place and great accommodation. Strongly recommended as in Ecuador the standards are not always consistent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little bit challenging to reach. If you don't have an organized transportation, you should rent a SUV, since roads are partly really bumpy. But the place and the hotel are great. It is really quite and cosy. We had a fire place in our room. The food is good. And just after moving to another hotel not to far away we realized how great Chilcabamba was. We would like to come back immediately. We will miss it. So, if you need a nice place to disconnect from the was was world, Chilcabamba could be a good option for you.
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
We spent two lovely nights at Chilcabamba. It's modern and comfortable, but also has character. The staff are very friendly and helpful. The lodge is in a spectacular setting in the countryside, with direct views of Cotopaxi but also another volcano, Pasochoa. Because of the altitude, the Cotopaxi area gets cool at night but the rooms have wood-burning stoves so stay warm. Chilcabamba also has a nice restaurant and comfortable lounge. Overall a lovely refuge on the fringes of the Cotapaxi national park. We hope to go back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
What a gorgeous property and beautiful room. The food was delicious and the staff is super friendly and accommodating.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at the lodge was out of this world. The staff are amazing and care for every need. Couldn’t fault a single thing! Food and drink was exceptional too! And the location is to be seen with your own eyes! Nothing can compare !
Stayed 2 nights in Sep 2024

10/10 Excellent

Virginie

Stayed 1 night in Aug 2024

10/10 Excellent

Virginie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe séjour

Superbe séjour fortement recommandé, autant pour la vue que pour le service à la fois professionnel et amical sur place. Nous avons adoré y passer deux nuits en famille et avons pleinement profité des activités sur place: pêche, balade à cheval dans le parc Cotopaxi ( à ne pas manquer), feu de camp avec smores, etc. Le lieu est isolé et l'accès n'est pas aisé sans un véhicule assez haut, mais ça garantie la quiétude et une superbe vue sur le volcan. Repas de qualité, mais assez chers pour le pays. Nous y retournerons sans hésitation!
Stayed 1 night in Aug 2024

10/10 Excellent

Ivelisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Arantxa

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice and clean hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Zaskia, Rockville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Amenities
El hotel es hermoso, con vistas impresionantes al volcán, el servicio inmejorable y la ubicación es perfecta!
Stayed 3 nights in Jun 2024

10/10 Excellent

Qassam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, food, view of cotopaxi, fireplace My only feedback is investing in having quieter rooms because i can still hear others. Also, have more signs in the park to make it easier to find the hotel
Stayed 2 nights in May 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding
Stayed 3 nights in May 2024

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had the most outstanding stay. We stayed for 6 nights in total. Throughout the entire stay we felt so at home. Breakfast was a great quality as was the lunches, boxed lunches for trip days and the evening meals. Our room was super spacious, the fire was delightful and made it really cosy. Jessica helped arrange all our guides for hiking and visiting the Cotopaxi area. I would change nothing and would return again if I ever come back. The views were breathtaking and I don’t think the pictures on here really show how great the lodge is or the views, so you have a delightful surprise ahead of you if you book. We saw hummingbirds around the lodge and had really good local liquors to enjoy by the fire a night.
Stayed 3 nights in May 2024

10/10 Excellent

Audrey, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with amazing views. Meals were fabulous and staff was incredibly helpful
Stayed 3 nights in Feb 2024

10/10 Excellent

Rema

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel we stayed at in Ecuador. We had expectations based on pics but the reality was even better. Extremely clean, fabulous staff, very comfortable common area. Easy drive to the volcano.
Stayed 2 nights in Feb 2024

10/10 Excellent

KYLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Sohiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023