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Hotel González Suarez

Property class: 3

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Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

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San Ignacio 27-50, Av. González Suárez, Quito, Pichincha, P01000
  • Place, Parque La Carolina
    ‪15 min walk‬
  • Place, El Jardin Mall
    ‪17 min walk‬
  • Place, General Rumiñahui Coliseum
    ‪8 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪39 min drive‬

Room options

Presidential Suite

  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Single Room

  • 45 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Double Room

  • 56 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Twin Room

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Triple Room

  • 60 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Quadruple Room

  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel González Suarez

Along with a restaurant, this hotel has a conference centre and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning.
Hotel González Suarez offers 20 accommodations with washers/dryers and minibars. This individually decorated accommodation includes sofa beds. Beds feature down duvets. Televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel González Suarez, you're just a quick walk from Statue of Francisco de Orellana. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • Just a 3-minute drive from El Jardin Mall and a few minutes from Parque La Carolina
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. The business-friendly Hotel González Suarez also features tour/ticket assistance, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Quito hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Hotel González Suarez has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 2 per hour)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Living room
  • Phone
  • Washing machine/dryer

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60.00 per vehicle (return)
  • Nearby parking fee: USD 2 per hour
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hotel González Suarez offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel González Suarez
Hotel González Suarez Quito
Hotel González Suarez Hotel
Hotel González Suarez Quito
Hotel González Suarez Hotel Quito

Hotel González Suarez Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 2 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástica relación calidad precio

Todo bien. De un principio hubo un problema con la reserva que el hotel supo arreglar de forma exitosa. La atención muy buena por parte del personal, y la zona fantástica. El desayuno no estava al nivel de lo demás, pero repetiriamos
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Victor Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

He descansado

Descanse muy bien..!!!
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
I did not have the executive room nor did my room look like the picture. Loved my room view : ))
Stayed 4 nights in Jan 2019
Verified review

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel muy bien ubicado, tiene un estilo clásico esmeran la limpieza y están siempre pendiente de las necesidades, el desayuno que sirven es muy bueno.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel buen ubicado, excelente limpieza habitaciones amplias. Desayuno fresco y variado
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación amplia y cómoda muy buena limpieza Excelente internet .
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
They changed the room without notice after I checked in!!! The ”new” room not even close to pictures I made my decision. I got to cancel the reservation. Awful experience.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

María

Liked: Cleanliness, staff & service, room comfort
Todo el personal es muy amable, atento y servicial. La ubicación es buenisima. Sin duda regresaría.
Stayed 6 nights in Apr 2018
Verified review

10/10 Excellent

Caros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una suite en Quito!!!

Excelente ubicacion, las personas muy serviciales, con indicaciones acertadas, habitaciones hermosas, lugar silencioso, creo que volverìa. Lo recomiendo.
Stayed 2 nights in Sep 2017
Verified review

4/10 Poor

Joel

Liked: Cleanliness
Disliked: Property conditions & facilities

Room for Improvement

Unfortunately, our stay was not the greatest. We did not receive the room we reserved for our stay the first night and then not until the second day until 2 p.m. after asking the staff several times. The hotel overall left much to be desired. On a positive note, the manager did attempt to correct the mistake.
Stayed 2 nights in Aug 2017
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely not worth the price.

I would not recommend this hotel. It is way overpriced for the very rundown condition it is in. The service was unfriendly, and it was an overall disappointment. Upon arrival, we were given a large room. The tobacco smell was so strong, that we requested to switch to another room. The second room we were placed in was smaller, but better because of the tobacco smell. In this room, however, the water in the bathroom had to be turned on and off from the wall because the shower faucet leaked so much. The water was lukewarm at best, which was not acceptable for a cold Quito day. While the staff accommodated the switch of rooms, they were less than friendly overall. The receptionist knocked on our door around 10pm after we were already in bed. She had to go through our room, onto the balcony and into the guest room that shared a balcony with ours because they locked their keys in the room and that was the only way to get into their room. The breakfast "buffet" was worse than a typical hostal breakfast and was only a buffet because it was self-serve. The options were stale bread, cheese that looked like it had been there for too long, lukewarm water for coffee/tea and some fruit and eggs. We had decided to splurge on this hotel and were greatly disappointed. I have stayed at much nicer hostels in Quito at a fraction of the price. The place was rundown and not in working condition, with no effort placed in maintaining what could be a beautiful old building.
Stayed 1 night in Jun 2017
Verified review

10/10 Excellent

pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomiendo

El hotel tiene una ubicación barbara está cerca de los lugares de interés tiene variedad de restaurantes, boliches, de todo tipo alrededor del hotel. Cuidan la limpieza. Desayuno muy rico y variado.
Stayed 1 night in May 2017
Verified review

2/10 Terrible

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me gusto el hotel No hay personal amable
Verified review

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio, cómodo. Habitación amplia.

En general cumplió mis expectativas, servicios completos además de: jacussi, sauna, amplia sala, etc.
Verified review

8/10 Good

Oscar Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen sitio para descansar
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar especial en QUITO

Es un hotel tradicional,tipo SUITES,pequeño, familiar, cómodo y muy bien ubicado, una zona tranquila alejada del ruido. Excelente atención y orientación para conocer lugares.
Verified review

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no tienen servicio puro engaño

Stayed 2 nights in Feb 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Verified review

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018