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Hotel Muros Quito

3.0 star property

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Photo gallery for Hotel Muros Quito

Garden view
32-inch LED TV with cable channels, TV
Front of property
Business centre
Executive Triple Room | Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Explore the area

View in a map
Muros N27-94, González Suárez, Quito, Pichincha, 170150
  • Place, National Polytechnic School
    ‪13 min walk‬
  • Place, Foch Square
    ‪17 min walk‬
  • Place, Parque La Carolina
    ‪19 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • Garden view
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Triple Room

Executive Triple Room | Premium bedding, minibar, in-room safe, desk

Executive Triple Room

  • Garden view
  • 45 sq m
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • Garden view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Single Room

Executive Single Room | Premium bedding, minibar, in-room safe, desk

Executive Single Room

  • Garden view
  • 25 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Single Room, 1 Bedroom, Ensuite

Premium bedding, minibar, in-room safe, desk

Economy Single Room, 1 Bedroom, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Hotel Muros Quito

Along with a restaurant, this smoke-free hotel has a snack bar/deli and 24-hour room service. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and a 24-hour front desk.
Hotel Muros Quito offers 12 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Muros Quito, you'll be within walking distance of Sanctuary of El Guápulo. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a meeting room, a fireplace at reception and TV in a common area
  • 14 minutes by foot from Sanctuary of El Guápulo and a 2-minute drive from Pontificia Catholic University of Ecuador
  • Airport drop-off and local-area shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. The business-friendly Hotel Muros Quito also features a garden, a fireplace in the lobby, and dry cleaning/laundry services. Free self parking is available.

This 3-star Quito hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 9 AM.
On-site venue – restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7 AM to 9 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Hotel Muros Quito offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

HOSTAL MUROS PLAZA Hostel Quito
HOSTAL MUROS PLAZA Hostel
HOSTAL MUROS PLAZA Quito
Hotel Muros
Muros Quito
Nancy Hotel Quito
HOSTAL MUROS PLAZA
Hotel Muros Quito Hotel
Hotel Muros Quito Quito
Hotel Muros Quito Hotel Quito

Hotel Muros Quito Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 34 reviews
Rating 8 - Good. 5 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a Great first experience of Equador here. The staff was more than friendly, even though I know NO Spanish. The breakfast was very good, and the staff helped me out getting my wheelchair up and down the stairs. So nice.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Djoanna

Liked: Cleanliness, property conditions & facilities
The hotel itself is very cute and the staff are friendly. Our only complaint is that there is no heater and hot water. Aside from that, everything was great.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Property conditions & facilities
The service was excellent clean room and breakfast was good Álvaro was kind and very respectful ,friendly and hard working young man I was satisfied and happy for everything.
Stayed 10 nights in Apr 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and everyone was very polite. There is good eating nearby. Our only problem was the water heater didn't work very well in one room. The water heater worked perfect in the second room. The breakfast was small but it was all fresh and good.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

SM HASIBUR

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel feels like a house was turned into a hotel and adds a different cozy flair to it. Pros: The staffs were very friendly and cooperative. Area also felt safer compared old Quito city. Room was spacious. Cons were many: Bathroom door did not lock No hot water was in the bathroom. No heater in the room. TV didn't have any running channels to watch. The furniture e.g. chair & desk felt dirty and old.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amigable y servicial
Stayed 1 night in Dec 2025
Verified

6/10 Okay

LUIS EDUARDO

Liked: Staff & service
Disliked: Cleanliness
Para descansar o como bed and breakfasts , está bien .
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2024
Verified

8/10 Good

Ramses alejando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien ! La personas que atienden son súper amables
Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es super tranquilo!! Nadie molesta!! Y es espacioso !!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

La excelente atención y la cordialidad de todos, desde la propietaria Cristina y el staff del hotel. La ubicación inmejorable cerca de todo, como sugerencia variar un poco el desayuno, a pesar de ser bufett me gustaría que incluyan algo típico de su país todos los días.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si escencia !! Rústica !! Me gusta tal vez una sugerencia es tener un poco más presentable las toallas de baño ya están viejas!! Pero de ahí todo bien
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel perfecto con restaurante!!!

Instalaciones muy buenas y acorde a las Estrellas del Hotel Impecable servicio por parte de los empleados!!! Un área muy acogedora en la sala de estar del hotel!!! Excelente menú ejecutivo en el Restaurante del Hotel!!!
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK

Buena atención, excelente ubicación, buen WIFI, desayuno aceptable
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Milagros

Disliked: Staff & service
Casi mal. Casi ni funciona Internet. No dan factura indispensable.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien ubicado, me gustó.

Excelente estadía para ir en grupo, sector privilegiado y muy seguro, hay una serie de locales de comida y diversión, destaco la amabilidad del personal. Tienen un desayuno aceptable y el WIFI es rápido.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la eficiencia y la cordialidad con la que te recibe y te ayuda la administradora Cristina, cuidan de la limpieza, no es un hotel de lujo pero para el precio que se paga está bien.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que me hospedo y me gusta que las recomendaciones que presente las hayan tomado en cuenta ya que están remodelando los baños . Limpieza ubicación y personal es lo que destacó
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveller

Loud construction right out our window 2 early mornings (Saturday at 6:10am), no towels on our last day, no toilet paper replacement ever, could not communicate with any of the hotel staff (all were strictly Spanish speaking), employee entered our room when we were out at midnight and just threw a comforter on top of our bed in a heap (we witnessed the entry and couldn’t communicate our discomfort and unease due to language barrier) Would not recommend!
Stayed 3 nights in Nov 2018
Verified

6/10 Okay

Abby

Disliked: Cleanliness
Room was as you walk in the property noisy because of location next to where breakfast was served. Breakfast was rolls and yogurt because all the other food was gone. No towels in room had to ask for everything. It was as if they didn’t know we were arriving. Answered only one email so couldn’t ask questions about room location.
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service

Stay in Quito

The hotel is in a good location. It has the potential to be a better hotel. Breakfast was ok nothing fancy.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 day stay.

This was hotel was in a great location. There were a lot of restaurants and bars in the area. I also felt safe walking around at night. The hotel staff were exceptional in assisting us with our needs, most especially Richard who was around every time we needed something.
Verified

10/10 Excellent

Violeta Rojas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025