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Ilalo Garden Hotel & Restaurant

3.0 star property

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Photo gallery for Ilalo Garden Hotel & Restaurant

Jetted bathtub
Garden
Lobby sitting area
Free daily full breakfast
Deluxe Suite, 2 Queen Beds, Jetted Tub | In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Rodrigo Nuñez S1-151, Tumbaco, 170184
  • Place, Chiche
    ‪17 min walk‬
  • Place, Scala Shopping Mall
    ‪7 min drive‬
  • Place, Parque La Carolina
    ‪23 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | View from room

Deluxe Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Queen Beds, Jetted Tub

Deluxe Suite, 2 Queen Beds, Jetted Tub | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 2 Queen Beds, Jetted Tub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub

Deluxe Suite, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Shower, free toiletries, hair dryer, towels

Deluxe Quadruple Room

  • Garden view
  • 25 sq m
  • Sleeps 5
  • 1 King Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Ilalo Garden Hotel & Restaurant

A restaurant, a bar/lounge and a business centre are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and laundry facilities.
Ilalo Garden Hotel & Restaurant offers 5 accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas. 40-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Ilalo Garden Hotel & Restaurant, you'll be within walking distance of Scala Shopping Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy vegetarian cuisine while dining at Ilalo Honest Eating
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 5-minute drive from Scala Shopping Mall and 5 minutes from Cumbaya Park
  • Airport and local-area shuttle service available for a fee
  • Pet-friendly amenities are available, including an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and coworking spaces are available. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Ilalo Garden Hotel & Restaurant. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tumbaco hotel.

Guests are served a free full breakfast daily from 7 AM to 10:00 AM.
Ilalo Honest Eating – This restaurant specialises in vegetarian cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ilalo Honest Eating

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels
  • Netflix

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (one way)
  • Crib (infant bed) fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

ILALO GARDEN HOTEL Quito
ILALO GARDEN HOTEL
ILALO GARDEN Quito
ILALO GARDEN
ILALO GARDEN HOTEL Tumbaco
ILALO GARDEN HOTEL
ILALO GARDEN Tumbaco
Hotel ILALO GARDEN HOTEL & RESTAURANT Tumbaco
Tumbaco ILALO GARDEN HOTEL & RESTAURANT Hotel
Hotel ILALO GARDEN HOTEL & RESTAURANT
ILALO GARDEN HOTEL & RESTAURANT Tumbaco
ILALO GARDEN
ILALO GARDEN HOTEL RESTAURANT
Ilalo & Restaurant Tumbaco
ILALO GARDEN HOTEL & RESTAURANT Hotel
ILALO GARDEN HOTEL & RESTAURANT Tumbaco
ILALO GARDEN HOTEL & RESTAURANT Hotel Tumbaco

Ilalo Garden Hotel & Restaurant Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 77 out of 89 reviews
Rating 8 - Good. 10 out of 89 reviews
Rating 6 - Okay. 1 out of 89 reviews
Rating 4 - Poor. 0 out of 89 reviews
Rating 2 - Terrible. 1 out of 89 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maricel

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and facility. A beautiful respite.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Very clean friendly staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the cost
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place, near airport !!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jiyean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good, worthy stay.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very nice, make sure you can speak Spanish though as one 2 staff speak English
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel.. Rooms clean and large. Pleasant staff .
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jacklyn

Liked: Cleanliness, amenities, property conditions & facilities
Everything about my stay exceeded my expectations. The guest room was spotless, beautifully maintained, and thoughtfully prepared, creating an immediate sense of comfort. Every detail—from the cleanliness to the overall presentation—reflected a high standard of excellence. The front desk staff were consistently warm and genuinely attentive, always ready to assist with efficiency and a welcoming demeanor that made my entire experience feel personal. Very nice breakfast buffet, as well. Unbeatable price too! Thank you.
Very nice layout!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Athanasios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars on this hidden gem. No complaints at all. Will stay again!!!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice placer to say
Stayed 1 night in Apr 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No one came to pick me up at the airport! After calling the hotel asking why my requested pickup was not there to pick me up! They advised me to take a taxi to there hotel! The hotel is new and very clean and modern! The staff are very friendly and helpful!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities
The room is very Nice but not the Air Conditioning. It is a very small machine for the room. We had to sleep with the windows open, it has better outside than the Air Conditioning, but ut started to rain. The water got in, and the mouse was very disturbing. At 5 AM the burda started to sing. It was beautiful, but I wabtes to sleep. It was a very hard night
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Volkhart

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, very courteous and helpful staff. The rooms were kept spotless. I would have a few suggestions concerning improvement of the bathrooms, however. The toilet flushing knob should not be located under a stone shelf. There should be a window to the outside, not to the room itself. It would also help if the restaurant tab could be part of the checkout.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint, but not really convenient

I somehow thought this would be closer to the airport, but it was about a 30 minute drive. Nevertheless, Llalo was very clean, safe, professionally operated and the breakfast on the porch was ideal. The rates were appropriate for the lodging. I highly recommend it.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Gagay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything else is awesome but our room didn't have AC.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Marcelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Midsize hotel with a quiet location. Room was very big with a good size bathroom. I was missing aircondition in the room, eventhough it was not summer when I visited I found the room very warm and had issues sleeping. There is a fan above the bed but not very helpfull. I ended up opening the window. Ok breakfast offer. Had 1 dinner there and the choice of meals was good.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet room with Good Restaurant

Booked hotel to rest after returning from Galapagos. Before leaving for 3AM flight. $15.00 taxi ride from airport easy check-in. We had early dinner in on site restaurant Sea Bass with rice and salad excellent option. Had front desk arrange for taxi back to airport and went to room for quite nap. When taxi arrived it was raining so they had it pull into parking garage and. loaded our luggage so we could remain dry. Only regret is we didn't stay longer
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniente
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal excelente, atendimento personalizado. Quarto que me foi dado excelente, com uma linda vista para a montanha.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo hotel em otima localizacao, porem wifi ruim

Otimo hotel com otimas instalacoes. A unica coisa que tenho a reclamar foi da internet. Fiquei sem internet no quarto durante toda estadia, somente acessando a internet na recepcao. Reclamei no hotel mas o funcionario nao ajudou em nada.
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Gloriana

Disliked: Staff & service
.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El ambiente lleno de plantas
Stayed 1 night in Mar 2023