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NH Collection Quito Royal

5.0 star property
VIP Access

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Photo gallery for NH Collection Quito Royal

Lunch and dinner served, international cuisine
Lunch and dinner served, international cuisine
1 bedroom, minibar, in-room safe, desk
Front of property – evening/night
Lunch and dinner served, international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Spa

Explore the area

View in a map
Cordero 444 y Av. 12 de Octubre, Quito, Pichincha
  • Place, Pontificia Catholic University of Ecuador
    ‪8 min walk‬
  • Place, Foch Square
    ‪8 min walk‬
  • Place, General Rumiñahui Coliseum
    ‪13 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (Extra Large)

1 bedroom, minibar, in-room safe, desk

Premium Room (Extra Large)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Premium Room (Extra Bed 2 adults + 1 child)

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Premium Room (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Premium Room (Extra Bed 3 adults)

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Room (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Superior Room (Extra Bed 2 adults + 1 child)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Room (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Superior Room (Extra Bed 3 adults)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Premium Room (ExtraLarge ExtraBed 2adults+1child)

1 bedroom, minibar, in-room safe, desk

Premium Room (ExtraLarge ExtraBed 2adults+1child)

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Premium Room (Extra Large Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Premium Room (Extra Large Extra Bed 3 adults)

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About this property

NH Collection Quito Royal

Luxury hotel with full-service spa and free valet parking
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area. Housekeeping is available on request.
NH Collection Quito Royal offers 124 air-conditioned accommodations with iPod docking stations and minibars. 40-inch plasma televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at NH Collection Quito Royal. During your stay, you're just a quick walk from National Polytechnic School. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at Cafe Royal
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 10-minute walk of National Polytechnic School and Salesian Polytechnic University
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
NH Collection Quito Royal offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 7 meeting rooms are available. The luxury NH Collection Quito Royal also features multilingual staff, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

This 5-star Quito hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 11 AM.
Cafe Royal – This restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 11 AM on weekends; USD 9 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • 7 meeting rooms

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 9 to 20 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Quito Royal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Radisson Quito
Hotel Radisson Royal Quito
Hotel Royal Quito
Radisson Hotel Quito
Radisson Quito Hotel
Radisson Royal Hotel Quito
Radisson Royal Quito
Radisson Royal Quito Hotel
NH Collection Quito Royal Hotel
NH Collection Quito Royal
NH Collection Quito Royal Hotel
NH Collection Quito Royal Quito
NH Collection Quito Royal Hotel Quito

NH Collection Quito Royal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 448 out of 712 reviews
Rating 8 - Good. 197 out of 712 reviews
Rating 6 - Okay. 44 out of 712 reviews
Rating 4 - Poor. 12 out of 712 reviews
Rating 2 - Terrible. 11 out of 712 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Sep 2025

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, excellent property in Quito.
Stayed 3 nights in Sep 2025

10/10 Excellent

Enith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice
Stayed 1 night in Aug 2025

10/10 Excellent

matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect.
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotal
Stayed 5 nights in Aug 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very kind and accommodating. The room was clean. In terms of noise I got woken up by the loud closing doors - why do hotels not have quiet closing doors in this day and age? The hotel and room itself were a bit dated. The area is okay, but it’s better to stay in La Carolina as a tourist.
Stayed 3 nights in Jul 2025

10/10 Excellent

María Jose, Samborondon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great area , near many restaurants
Stayed 2 nights in Jul 2025

10/10 Excellent

Edmundo Jordão da Silva Vargas, SAO PAULO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Quito. Great location, attentive and polite staff, good breakfast, large and clean room, great bed and clean bathroom. The hotel also has a good restaurant.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marco, Quito

Liked: Cleanliness, staff & service
O
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was comfortable and clean, and the staff was helpful. The location was not great in terms of walkability to sights and restaurants, and not much was open when we arrived on a Sunday might, but we were able to easily get taxis to go wherever we needed to go.
Stayed 2 nights in Jun 2025

10/10 Excellent

Julio Mario

Stayed 6 nights in Jul 2025

8/10 Good

Cesar

Liked: Cleanliness, property conditions & facilities
Nice hotel. Clean and very nice service. The only room for improvement is the high price of breakfast. Even a small coffee is USD$8
Stayed 4 nights in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NH was a great location. I just didn’t feel like it was a 5-star. However, the service was SPECTACULAR! The employees were insanely kind and nothing tops that!
Stayed 4 nights in May 2025

8/10 Good

Vamsi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
our premium XL room was quite decent, not big but not small, with a good bed & furnishings, a couple of chairs & a table. Bathroom a bit small. - AC in rooms not effective. Room doesn't go below 20.5c even when AC is set to 16c and run for a long time. - We had to change room once because of AC not working & fridge stinking. The second room was better. - wifi worked well - service by hotel staff was very good - breakfast spread was quite good, and included an omelette station - generous checkout at 1pm
Stayed 1 night in May 2025

10/10 Excellent

Louis James, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
It's a very clean comfortable hotel. I also received great service from Giovanni!
Stayed 2 nights in May 2025

10/10 Excellent

JANETH

Stayed 4 nights in May 2025

8/10 Good

Debabrata

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants.
Stayed 1 night in Apr 2025

10/10 Excellent

Markus

Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great massage, very good breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Odalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel
Stayed 1 night in Mar 2025

8/10 Good

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities
Need to improve the gym, to poor
Stayed 3 nights in Mar 2025

10/10 Excellent

Edith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were just amazing. They made our stay very enjoyable and accommodate all our request.
Stayed 7 nights in Mar 2025