Donât know where the good reviews come from. We arrived nobody at check in. There is one lady available at 4 and she is the only one for that entire building for everything. She was really nice and willing to help. Got a king room which looked really nice online. Not clean, furniture that needs to go to the dump. Bed sheets with stains all over. Complaint and the receptionist changed the entire bedding after calling her boss if she is allowed to do it. Breakfast included is not eatable and the coffee tasted like three days old and warmed up. Stayed there two nights and went for breakfast somewhere else the second day. The property has a lot of potential but is totally neglected by the current owner it seems. The breakfast room again has good potential but is cold and unwelcoming. Carpets are dirty and stained and need to be replaced. Worst stay in any hotel for us in the past 20 years. Will never stay there again.
Aircondioner fan was very noisy. Bed was very comfortable. Good breakfast included. Safe parking. Walking distance to restuarants. Staff very friendly. Would stay again.
What a beautiful place to stay. Very inviting from the moment of walking into the Inn, to our room and the surrounding areas.
The only negative, from a very short person; the shower head head is 6 feet high. Fortunately, it can be a hand held, but you have to be tall enough to unhook it.
We were there a few years ago and the property is now under new management. We see it is a lot run down from the charm it had under previous owners. It has lost its charm as a cute inn. We probably would not stay there again. The girl there seemed tired.
Staff didnt smile or interact with guests. No service at desk. Only eggs, toast, bacon, sausage for brekki all not cooked very well. Cold coffee, no pastries, no napkins (roll of paper towel). Not a welcoming feel from anyone working there.
Not a bad place but needs some updating like rug/flooring. This is a big B & B. It appears that one woman does most of the check ins and cooking breakfast. Not real chatty. Not a lot of choices in Radium. Bed was good and AC was excellent. Great location to pubs and restaurants too.
Great massive comfy bed. Dining room and bathrooms are dated and shower controls difficult to work. Aircon great. The Inn is very sweet and we enjoyed sitting on our little terrace after dinner.
Biggest disappointment was the âEnglish Breakfastâ. We were there at 9.30 (plenty of time before it finished) no cups, no juice glasses, lukewarm coffee, no milk. Had to ask for all of these. Cooked breakfast just felt like the cheapest of ingredients ever. Tasted like everything (except the eggs) had been brought in pre cooked then microwaved. Very cheap bread too. The whole breakfast tasted awful! Such a let down as we really thought the hotel quite sweet.
Room was small, no bottled water provided and only a tiny bar of soap with 1 conditioning shampoo which left my hair feeling like straw. Check in person not very friendly. We needed a spoon for medication and there was no one around to ask. We could not get the TV to work and my husband is usually very good with that. Aside from that, it was very clean, quiet and the bed was comfortable.