Rooms were clean. Found 3 western seed bugs in room, probably common to area.
It could use some upgrades on exterior railings and stairs need attention for safety wise. Fireplace to heat unit needs servicing.
The room was cold, fireplace was in operable, big spiders in the room. On the other hand, the room had exceptional views, the hot water have a lot of volume and was hot. We got a lot of exercise up and down the stairs. We got exactly what we paid for With no real complaints
Heater would not turn off....thermostat wasn't working.
Only one spoon and no glasses were provided. Had to ask for more spoons, but no glasses were even available.
Only fruit cup style bowls were provided - no cereal bowls.
The view from the balcony was great, except for an old dresser drawer left on the balcony.
Dirty AC Unit and Hide-a-bed broken
One bath towel for 2 adults?
Trim missing along the wall.
Baseboards in the bathroom were filthy.
Spilled soap from the wall mounted soap dispenser is pooled underneath the garbage can. Onviously no-one has lifted it to clean underneath.
Service was good - when we needed extra toilet paper & paper drinking cups and when there was an issue with the heater not turning off the staff promptly fixed the problem.
It was beautiful located on the side of the mountain overlooking Radium, but the rooms were older, and there needs to be a better place to eat. Dining was terrible
I wish they ll have paper towels and litle towels more than one and litle spoons and glasses regular not for wine. No one on front desk, hot water tank ( without water)