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Candlewood Suites Raleigh Crabtree by IHG

2.5 star property

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Photo gallery for Candlewood Suites Raleigh Crabtree by IHG

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Fridge, microwave, stovetop, dishwasher
Property amenity
Studio Suite, 1 Queen Bed, Roll-in Shower (Communications Accessible) | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
4433 Lead Mine Rd, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪8 min walk‬
  • Place, Shelley Lake Park
    ‪3 min drive‬
  • Place, Laurel Hills Park
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Roll-in Shower (Communications Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Communications Accessible)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

9.2 out of 10
Wonderful
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(16 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(85 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Air-conditioning
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The price is CHF 59
includes taxes & fees
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About this property

Candlewood Suites Raleigh Crabtree by IHG

This smoke-free hotel features a fitness centre, a snack bar/deli and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Candlewood Suites Raleigh Crabtree by IHG offers 122 air-conditioned accommodations with DVD players and coffee/tea makers. LCD televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Raleigh Crabtree by IHG. During your stay, you'll be within walking distance of Crabtree Valley Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Crabtree Valley Mall and 6 minutes from North Carolina State Fairgrounds
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. There's an onsite business centre. A fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Raleigh Crabtree by IHG. Free self parking is available.

This Raleigh hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Dining table
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per night (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Raleigh
Candlewood Suites Crabtree
Candlewood Suites Crabtree Hotel
Candlewood Suites Crabtree Hotel Raleigh
Candlewood Suites Crabtree Raleigh
Candlewood Suites Raleigh
Candlewood Suites Raleigh Crabtree
Raleigh Candlewood Suites
Candlewood Suites Raleigh - Crabtree Hotel Raleigh
Candlewood Suites Raleigh Crabtree Aparthotel
Candlewood Suites Crabtree Aparthotel
Candlewood Suites Raleigh Cra

Candlewood Suites Raleigh Crabtree by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1006 reviews
Rating 8 - Good. 314 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 23 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Paciddia

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and the host was very courteous and efficient with signing in all of the guests being that there was a long line.
Stayed 2 nights in Dec 2025

10/10 Excellent

Betsy, salisbury

Comfortable stay for an overnight visit to Raleigh
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The kitchen was fully equipped. The refridgerator was loud. The bathroom had a very sticky floor and lots of stains on the quartz counter top and in and around the tub. The shower body wash dispenser was empty when we arrived. And when we needed clean towels mid week, they did not have enough available - we had to ask again later that day.
Stayed 7 nights in Nov 2025

8/10 Good

Ken

Stayed 5 nights in Nov 2025

6/10 Okay

James

Liked: Cleanliness
Coffee maker did not work, a custodian in the hall did not understand or speak English. After showing her the problem she said ok. I took the coffee maker to her & indicted I needed another by hand signals so she gave me the one in the room she was cleaning. Bed was very soft, pillows were terrible & road noise could've been a little more quiet. Room was clean & staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
Very clean and so great having a kitchen and full size fridge. Comfy bed.
Stayed 1 night in Nov 2025

8/10 Good

Anita

Stayed 1 night in Nov 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I come to Raleigh frequently to visit my brother, and Ialways enjoy staying here at Candlewood! The staff is so friendly, especially Nassim, and the bed is so comfortable. The room is always clean!
Stayed 1 night in Nov 2025

8/10 Good

Trudy

Liked: Cleanliness, property conditions & facilities
The room was spotless and staff were very helpful.
Stayed 1 night in Nov 2025

8/10 Good

Don and Angel

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and bed was very fresh and comfortable! The coffee was not very good and had to pay 3.50 plus tax for a regular size bottle of water. I would recommend updating the coffee choices and quality. Also have at least two bottles of water in the fridge in each suite. The staff was very helpful and friendly.
Stayed 1 night in Nov 2025

8/10 Good

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Toilet seat a bit out of line, but not a bother. Water pressure a little low for a shower. Front desk is great! Bed is much too soft and quickly became uncomfortable. After a couple of nights, I felt as if I had made a lasting impression on the mattress top. Same for the pillows. Room is quiet except you can hear every footstep made by the people in the room directly overhead. Pots, pans, dishes, etc. are good and useful, but some would work best in a regular oven than in a microwave. Icemaker is noisy, but they have a note on it saying to turn it off when you're there if it bothers you. There is a room where you can buy some basic food supplies, but grocery stores aren't too far away. There's also a good shopping mall nearby with a good variety of eating places. To get there, my GPS told me to turn at a traffic light onto a street name that wasn't what was indicated on the street signs, but I had seen a sign for the hotel and got there. There is no access directly off Lead Mine. The traffice getting out was a pain. There is a light to get you out onto Lead Mine, but the traffice backs up terribly for that light and also fills in all the turn lanes but for a right turn at the next light all the way back into the light to get you on that Lead Mine. I got a good laugh out of the recliner. It's too close to the wall and can be pulled away from that, but the laugh came when I came out of the recline position. It almost launched me out into the room.
Stayed 7 nights in Nov 2025

8/10 Good

Pamela

Stayed 1 night in Oct 2025

10/10 Excellent

Shanta

Stayed 2 nights in Nov 2025

10/10 Excellent

Wade

Stayed 10 nights in Oct 2025

10/10 Excellent

Terrance

Stayed 1 night in Oct 2025

8/10 Good

Darrel

Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Travelled with family
Easy check in nice room
Stayed 1 night in Oct 2025

4/10 Poor

Felicia

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel can use some updating and cleaning. When I initially entered the hotel, I could smell someone cooking fried fish. I didn’t like that smell walking into a place that I will be staying in for the night.
Stayed 1 night in Oct 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location! Good for short stay centrally located. Unfortunately the room had a very bad smell I. It due to previous guests cooking in room. Our clothes all had to be washed due to the smell after trip. Room was mostly clean and staff was great. Again stay was very brief and accommodations were good other than the smell in the room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vary clean hotel in a nice convenient location
Stayed 14 nights in Oct 2025

4/10 Poor

Ashley

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel smells like rubbing alcohol and body odor.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Sharon L

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. It was advertised as an accessible room and it did have a safety bar just as you step into the tub. But the tub was slippery, and there was no safety bar to grab if you slipped in the tub. I would recommend safety treads on the bottom of the tub, and perhaps a stool which could be kept in the closet. Sometimes we seniors have trouble standing in a shower or tub, and a safe bathtub stool would be helpful, A hand held shower would also be helpful.
Stayed 1 night in Oct 2025