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Embassy Suites by Hilton Raleigh Crabtree

3.5 star property

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Photo gallery for Embassy Suites by Hilton Raleigh Crabtree

Lobby
Lobby
Front of property – evening/night
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Pool
  • Housekeeping

Explore the area

View in a map
4700 Creedmoor Rd, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪4 min walk‬
  • Place, North Carolina State University
    ‪6 min drive‬
  • Place, Lenovo Center
    ‪7 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Room

49-inch LCD TV with cable channels, TV, video game console

Room

9.4 out of 10
Exceptional
(24 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

Premium Suite, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

King, Premium Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

Suite, Accessible, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

Suite, Accessible, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

49-inch LCD TV with cable channels, TV, video game console

Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Corner

49-inch LCD TV with cable channels, TV, video game console

Premium Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, in-room safe, blackout curtains, soundproofing

Premium Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch LCD TV with cable channels, TV, video game console

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Suite

49-inch LCD TV with cable channels, TV, video game console

Standard Suite

9.0 out of 10
Wonderful
(48 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 2 Double Beds

1 bedroom, in-room safe, blackout curtains, soundproofing

Suite, 2 Double Beds

7.8 out of 10
Good
(11 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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includes taxes & fees
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About this property

Embassy Suites by Hilton Raleigh Crabtree

Hotel with free breakfast, a quick walk to Crabtree Valley Mall
This hotel features an indoor pool, a restaurant and a fitness centre. Weekday breakfast is free. Other amenities include a bar/lounge, WiFi in public areas and coffee/tea in a common area.
Embassy Suites by Hilton Raleigh Crabtree offers 225 accommodations with laptop-compatible safes and video game consoles. 49-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and safes. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Embassy Suites by Hilton Raleigh Crabtree. During your stay, you're just a quick walk from Crabtree Valley Mall. You'll find features such as free breakfast, a free area shuttle and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Crabtree Valley Mall and 6 minutes from William B. Umstead State Park
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Embassy Suites by Hilton Raleigh Crabtree offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Embassy Suites by Hilton Raleigh Crabtree. A free area shuttle within 2.00 mi is available. Parking is available for a fee.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Raleigh Crabtree has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 2 mi
  • Covered parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Laptop-compatible safe
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Raleigh-Crabtree
Embassy Suites Raleigh-Crabtree
Embassy Suites Hotel Raleigh
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Raleigh Embassy Suites
Embassy Suites Raleigh-Crabtree Hotel
Embassy Suites Raleigh Crabtree
Embassy Suites by Hilton Raleigh Crabtree Hotel
Embassy Suites by Hilton Raleigh Crabtree Raleigh
Embassy Suites by Hilton Raleigh Crabtree Hotel Raleigh

Reviews

Embassy Suites by Hilton Raleigh Crabtree Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 619 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

Reviews

10/10 Excellent

Gustavo

Stayed 1 night in Jul 2025

10/10 Excellent

TACHELL

Stayed 2 nights in Apr 2025

8/10 Good

she

Stayed 1 night in Jun 2025

8/10 Good

John, Garden City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mid town location good
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious 2 room suite. Excellent made to order breakfast included plus 2 drinks and snacks available on arrival before 7:30 also included.
Stayed 1 night in Jun 2025

8/10 Good

Ursula

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

satish

Stayed 2 nights in Jun 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Just okay. Convenient location
Stayed 2 nights in May 2025

10/10 Excellent

Darian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Derekia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Lisa

Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was fine, facility was clean, evening reception and breakfast was great. My biggest complaint was of a staff member of the bar. Came to the hotel to celebrate my birthday and got an ice cream cake for the room. Great, forgot to get a couple forks, my bad. Well, I go down to the only area I would expect silverware and plasticware to be kept (the bar/dining area),and said "Hi there, do you guys have any plasticware or a couple forks we could have for our room"? Guy behind the bar has an attitude as if my existence was an inconvenience and goes "Uh, no. We don't keep anything back here. Go check with the front desk" and just had a nasty attitude. Immediately after he goes "Well I did just set out forks for the evening reception, you can take a couple if you need them". Great, if that was an option why didn't we start there instead of the attitude and the go around. I'm not knocking the entire staff of the hotel as 99% of the staff was awesome. The lady who served the drinks for the evening reception was awesome, and the cooks who made all of the breakfast food were nice and accommodating. Overall, hotel is nice, just avoid going to the bar if you need/want something.
Stayed 2 nights in Jun 2025

2/10 Terrible

Niya

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give negative stars I would. My family and I ended up leaving this hotel and finding another one after we were given two dirty rooms and the worst part the second room had blood stained carpet. Our toddler has asthma and immediately started coughing from the air quality and mold coming from the vents. We could not stay there, when leaving the man at the front desk did not even offer to help, offer any type of make good or even an apology. Completely unacceptable and I am not fighting to get a full refund from the property. I have video and photos as evidence.
Stayed 4 nights in Jun 2025

4/10 Poor

Sophia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sleeper sofa

I definitely need a free night stay I had the worst night ever on the sleeper sofa. Sprangs was all so hard.Sticking in me sofa was just horrible.
This sleeper sofa was terrible.Sprang was hard all in my back arm all over the bed. The worst night sleep Ever at embassy.
Stayed 1 night in Jun 2025

10/10 Excellent

James, Vinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night for the Wu-Tang concert. Everything was exceptional. Staff was friendly. Rooms and hotel were clean. Would recommend. Short drive to Lenovo Center.
Stayed 1 night in Jun 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food good
Stayed 2 nights in Jun 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our party was friends who gathered from out of town to our old stomping ground of Raleigh. The suite enabled us to have an area that was separate from the bedroom to socialize. The bed was extremely comfortable. The suite was spotlessly clean. The bathroom was beautiful with great lighting. I would definitely recommend Embassy Suites Raleigh.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
great location and nice rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Janie

Liked: Amenities
Special thanks to "Jaylen" who delivers excellent customer service at the Front Desk with a smile, and who makes a WONDEFUL first expression when you walk in. Excellent breakfast bar and staff!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Ginger

Stayed 1 night in Jun 2025

10/10 Excellent

Zenaida

Stayed 1 night in Jun 2025