About 20 minutes after our arrival, a pet odor began to overpower the smell of cleaning agents. As we explored the house, I noticed a concerning amount of drip stains covering the walls, and several stains covering both sofas. One sofa even had a quilted pet cover that concealed the largest stain. When we finally sat in our bedroom, we were greeted by a cockroach climbing on the wall above the master bed.
Overall, the living conditions were poor. When I addressed my concerns with the owner, including the pet smell, he acknowledged some of the issues, stating, “There are some stains on the couch, there are some stains on the carpet, but nothing unsanitary, just normal use that no one else has brought to our attention in this way.”
Additionally, he told us that he and his mother inspected the home and didn’t smell anything. He was adamant that there was no odor, despite him admitting to conducting ozone treatments for previous tenants, “which is what [they] do when guests smoke to clear any smell.” I was very disappointed in this property and the owner’s downplay of our complaints. We were disgusted with the conditions and only stayed for two hours, knowing that these issues could not be resolved with a quick fix (or ozone treatment) during our stay.