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MainStay Suites Raleigh - Cary

2.5 star property

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Photo gallery for MainStay Suites Raleigh - Cary

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Gym

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • 24/7 front desk

Explore the area

View in a map
1020 Buck Jones Rd, Cary, NC, 27606
  • Place, Bowlero Cary
    ‪6 min walk‬
  • Place, Amb Day Spa
    ‪9 min walk‬
  • Place, Crossroads Plaza
    ‪16 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

MainStay Suites Raleigh - Cary

This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, barbecues, a picnic area and a TV in a common area are on-site. Weekly housekeeping is available.
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Raleigh - Cary. During your stay, you'll be within walking distance of Crossroads Plaza. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Crossroads Plaza and a few minutes from Lake Johnson
  • Dogs welcome for a fee (restrictions apply)
As a guest of MainStay Suites Raleigh - Cary, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. Public spaces have free WiFi. MainStay Suites Raleigh - Cary also features a picnic area, coffee/tea in common area, and a television in common area. Free self parking is available.

This Cary hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Raleigh

Hawthorn Suites Wyndham Raleigh Aparthotel

Hawthorn Suites Wyndham Aparthotel Raleigh

Hawthorn Suites Wyndham Raleigh

Wyndham Raleigh

Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh

Hawthorn Suites Wyndham Raleigh/Cary Aparthotel

Hawthorn Suites Wyndham Raleigh/Cary Raleigh

Hawthorn Suites Wyndham Raleigh/Cary

Hawthorn Suites by Wyndham Raleigh

Hawthorn Suites Wyndham Ralei

MainStay Suites Raleigh - Cary Reviews

Reviews

6.8
Rating 10 - Excellent. 280 out of 1004 reviews
Rating 8 - Good. 238 out of 1004 reviews
Rating 6 - Okay. 170 out of 1004 reviews
Rating 4 - Poor. 149 out of 1004 reviews
Rating 2 - Terrible. 167 out of 1004 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
Room was clean, bed comfy, a/c worked well. Hot water was actually just warm late in the evening but good and hot the next morning. Front desk staff was excellent
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Inside of MainStay was clean, except the coffee pot still had old coffee in it. Outside of motel definitely could be cleaned up.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Spacious room good tv clean room...the elevator being out of order for my whole visit was a nuisance however
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service
Rooms are clean and good for a cheaper option
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and Staff was great
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stay very quiet and clean . They need free breakfast served everyday for guest
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and comfortable and very quiet and peaceful
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness
It’s great place to stay
Stayed 3 nights in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and priced right.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
It was well priced and convenient.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
great stay !
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Charles

Disliked: Staff & service, amenities
I called to make sure they had a 1st floor room when I made the reservation, they didn't when we got there and the elevator was out. They refused to refund my money, I'm disabled and have 2 bad knees and can't do stairs.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Grace

Liked: Cleanliness, staff & service
Disliked: Amenities
This property needs some inside repairs. Our room security lock was broken. Shower head would not work properly and no hot water sometimes. No utensils in the kitchen area. Coffee pot was broken. Needs new mattresses. OLD ONES. elevator was broken. No ice machine . Sorry but we're looking at another place for next year. We've been staying here for 4 yrs, but we will not be back. Location was great for us. We travel for work.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were particularly troublesome guests this trip, and the staff was extremely kind and patient.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Ignacio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a weird smell and my wife got an allergic reaction, probably due to the place being pet friendly. And the lack of cleanliness.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Khalil

Liked: Amenities
Room was nice & clean
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Tiffany

Disliked: Cleanliness, amenities, property conditions & facilities
When I checked in I was enformed the elevator was broken and had been for about 2 weeks. I was placed on the 3rd floor with no assistance in getting all my luggage up several flights of stairs. The room was filthy and smelled of marijuana. The last 3 days of my stay the hot water was out and the hotel was not sure when it would be fixed. I would not recommend to stay at this hotel. Hopefully new management can come in to improve standards.
Stayed 5 nights in Feb 2026
Verified

2/10 Terrible

Cecil

I drove all night. Got there at 2:15am and they locked me out and would not check me in because I didn’t get there before 2am.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shawana

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Upgrades. Pleasant staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Hermela

Disliked: Property conditions & facilities
rooms is okay but the people next to me are very loud all night
Stayed 1 night in Dec 2025
Verified

8/10 Good

Shinika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Blaze

Disliked: Cleanliness, amenities, property conditions & facilities
Room was extremely dirty, smelled like pizza for our whole stay, and the room keys stopped working every 12 hours.
Stayed 3 nights in Dec 2025