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MainStay Suites Raleigh - Cary

2.5 star property

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Photo gallery for MainStay Suites Raleigh - Cary

A hotel room with two beds, a nightstand with a lamp, and artwork on the walls.
A room with a beige armchair, a smaller chair, a table with a lamp, and wall art depicting leaves.
A gym with treadmills, elliptical machines, and exercise balls.
Exterior
Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • 24/7 front desk

Explore the area

View in a map
1020 Buck Jones Rd, Cary, NC, 27606
  • Place, Bowlero Cary
    ‪6 min walk‬
  • Place, Amb Day Spa
    ‪9 min walk‬
  • Place, Crossroads Plaza
    ‪18 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

A hotel room with a large bed, a desk, a chair, a flat-screen TV, and a window with curtains.

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A modern kitchen with white cabinets, a black refrigerator, a built-in microwave, and a dishwasher.

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

A compact kitchen with white cabinets, a black microwave, a stainless steel sink, and a dishwasher.

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and artwork on the walls.

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

MainStay Suites Raleigh - Cary

This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, barbecues, a picnic area and a TV in a common area are on-site. Weekly housekeeping is available.
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Raleigh - Cary. During your stay, you'll be within walking distance of Crossroads Plaza. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Crossroads Plaza and a few minutes from Lake Johnson
  • Dogs welcome for a fee (restrictions apply)
As a guest of MainStay Suites Raleigh - Cary, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. Public spaces have free WiFi. MainStay Suites Raleigh - Cary also features a picnic area, coffee/tea in common area, and a television in common area. Free self parking is available.

This Cary hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

MainStay Suites Raleigh - Cary Reviews

Reviews

6.8
Rating 10 - Excellent. 283 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 168 out of 1002 reviews
Rating 4 - Poor. 147 out of 1002 reviews
Rating 2 - Terrible. 168 out of 1002 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very well knowledgeable , pleasant and respectful to work with will stay there when visiting my hometown again Mrs Melissa Futrell
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Very convenient location.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very spacious for a solo traveler
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good experience. The staff was friendly and professional and my room was nice and clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Air conditioning worked well. Microwave, cook top, and disposal worked.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Manny

Liked: Cleanliness, amenities, property conditions & facilities
Solid room but I'm not thrilled with the no cleaning the room policy unless you're there for more than a week
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
Room was clean, bed comfy, a/c worked well. Hot water was actually just warm late in the evening but good and hot the next morning. Front desk staff was excellent
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Lafayette

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never again I wouldn't stay there!!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Eric

Disliked: Staff & service, amenities
Location was good but walls thin and could hear other guests in the early morning before I was ready to get up. Nothing much to write home about
Stayed 1 night in Nov 2025
Verified

6/10 Okay

monique

Liked: Cleanliness, staff & service, amenities
The bed mattress was too hard. Very safe environment.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this property. If you’re considering staying here be prepared for a subpar experience.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Kirk

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible hotel. No breakfast, no coffee, and watch them because they will charge your credit card on file for no reason.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Tatiana

Liked: Staff & service
Disliked: Cleanliness
You get what you pay for
Stayed 1 night in Apr 2026
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Inside of MainStay was clean, except the coffee pot still had old coffee in it. Outside of motel definitely could be cleaned up.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was to small yet it was clean.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

kieara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were dirty
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Catherine

Disliked: Cleanliness, amenities
This property needed a major cleaning and update. There was rarely anyone at the front desk so did not feel very secure. Add the fact that our toilet's water was HOT and legit heated the toilet and the entire bathroom and it was just an interesting experience. Would NOT book again. You get what you pay for here.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Jamie

Disliked: Cleanliness
I did not stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Jun 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service
Rooms are clean and good for a cheaper option
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and Staff was great
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Spacious room good tv clean room...the elevator being out of order for my whole visit was a nuisance however
Stayed 6 nights in Feb 2026
Verified

4/10 Poor

Michelle

Disliked: Staff & service, amenities, property conditions & facilities
AC did not work, room was 82 degrees most of our stay. Room was basic and clean, but most fixtures were old. There was never a person at the front desk. Will not stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness
It’s great place to stay
Stayed 3 nights in May 2025