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Sheraton Raleigh Hotel

3.5 star property

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Photo gallery for Sheraton Raleigh Hotel

Bar (on property)
Exterior
Premium bedding, down duvets, in-room safe, desk
Lobby lounge
Premium bedding, down duvets, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
421 S Salisbury St, Raleigh, NC, 27601
  • Place, Raleigh Convention Center
    ‪2 min walk‬
  • Place, Red Hat Amphitheater
    ‪3 min walk‬
  • Place, Marbles Kids Museums
    ‪6 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(84 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(44 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Club Room, 2 Queen Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sheraton Raleigh Hotel

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Sheraton Raleigh Hotel offers 353 air-conditioned accommodations with video game consoles and a safe. Beds feature down duvets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Raleigh Hotel. During your stay, you're just a quick walk from Raleigh Convention Center. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Jimmy V's Osteria + Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Raleigh Convention Center and a 5-minute drive from North Carolina State University
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13003 square feet (1208 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Raleigh Hotel. For a fee, parking is available.

This 3.5-star Raleigh hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Jimmy V's Osteria + Bar – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Cafe Sienna – On-site café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Sienna
  • Jimmy V's Osteria + Bar

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 14 per person
  • Self-parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Raleigh Sheraton
Raleigh Sheraton Hotel
Sheraton Hotel Raleigh
Sheraton Raleigh
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel Hotel
Sheraton Raleigh Hotel Raleigh
Sheraton Raleigh Hotel Hotel Raleigh

Sheraton Raleigh Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Kecia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was your average room. But the mattress was HORRIBLE! On one side it had a sunken hole in it. I called the first desk. They couldn't replace the mattress but offered to switch me rooms. I explained I had reservations and needed to leave out could I do it when I came back. They said no They couldn't guarantee I would have a room upon my return. We ended up staying in the room, only to find out later that nighr that our room which was on the 17th floor and apparently near the elevator shaft. All I heard was the elevator going up and down all night. I have learned that just because a hotel has a 4 or 5 star rating doesn't mean that it is a superior hotel.
You can see how the water bottle is down in the hole and the Lysol bottle is sitting up higher.
Sunken hole
Sunken hole
Stayed 2 nights in Feb 2026

10/10 Excellent

Karin

Stayed 3 nights in Feb 2026

6/10 Okay

james

Liked: Staff & service
Disliked: Cleanliness
Room was dirty , hallways dirty
Stayed 2 nights in Feb 2026

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was close to all event I was attending. The in house restaurant was excellent for dinner and breakfast. The staff was friendly and helpful at all times and they kept fresh chocolate chip cookies in the lobby!!!!
Stayed 4 nights in Feb 2026

10/10 Excellent

Dominick

Liked: Cleanliness, amenities, property conditions & facilities
Great service at the coffee bar and all around. Very clean
Stayed 2 nights in Dec 2025

6/10 Okay

Monica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
my first was not in good condition the bathroom was out dated. Heat never warmed room, room had no hot water, air vent in bathroom very dirty, phone didnt work and tv kept blinking out all despite the maintenance man attempting to repair them. I was give complimentary breakfast coupons for the inconvenience and move to a different room. When we went to use the coupons the experience was horrible. First cup for coffee was dirty, second cup was clean but was given a spoon to stir only to realize I had two spoons stuck together by food from the night before. When i showed the waitress she laughed like it was ok. That pissed me off so I asked another person to wait on is. He explained the dishes issue happens all the time because it depends on which dish washing machine they use. “good grief Charlie brown” I then asked could they give complimentary night i was told no because i book with third parry even after verifying I was a Bonvey member. A LOT TO EXPERIENCE FOR A FIRST TIME STAY
Stayed 2 nights in Dec 2025

10/10 Excellent

Alecia

Stayed 3 nights in Jan 2026

10/10 Excellent

Alecia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, (Coffee maker needed to be cleaned) staff very friendly and professional.
Stayed 1 night in Jan 2026

10/10 Excellent

Meyetta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

Onur

Stayed 1 night in Jan 2026

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless. The staff was engaging and very helpful. We had driven about 11 hours and were famished. The restaurant, Jimmy V's was empty but the three people working made me feel very welcome and the food was OUTSTANDING.. We had to leave a day early due to the storm and there was no issue with crediting the day.
Stayed 2 nights in Jan 2026

2/10 Terrible

Majed Abdulqader M

Stayed 2 nights in Jan 2026

10/10 Excellent

Crystal, CHARLOTTE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean safe and pleasant staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2026

10/10 Excellent

harry

Stayed 1 night in Dec 2025

6/10 Okay

Donna

The staff was kind and extremely helpful. They were the best part of the stay. It asked me to rated your breakfast at the Sheraton. We were unaware there was breakfast available. That would have been nice to know. The frustrating part of our stay was th parking. I have no problem paying to park at a hotel. I am quite accustomed to paying 20-30.00 a day for parking. Unfortunately, your parking since it is t owned by the hotel killed us. If yyou are in the parking lot for more than for
Stayed 3 nights in Jan 2026

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean. the location is perfect and the staff was great!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark, Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, property conditions & facilities
Convenient to downtown Raleigh.
Stayed 1 night in Dec 2025

8/10 Good

John, Cornelius

Stayed 1 night in Jan 2026

6/10 Okay

Alex, Washington

Business traveller
Liked: Cleanliness, property conditions & facilities
Room had a slight moldy smell. When I ordered breakfast I got the wrong order and what I did get was undercooked. Was pressed on time and couldn’t go back for a correction.
Stayed 1 night in Jan 2026

10/10 Excellent

Gennady

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Penda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were there for NYE. We couldn't have asked for a better location. Room was PERFECT! See you next year!
Stayed 1 night in Dec 2025