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Sheraton Raleigh Hotel

3.5 star property

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Photo gallery for Sheraton Raleigh Hotel

Bar (on property)
Meeting facility
Lobby lounge
View from property
Premium bedding, down duvets, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
421 S Salisbury St, Raleigh, NC, 27601
  • Place, Raleigh Convention Center
    ‪2 min walk‬
  • Place, Red Hat Amphitheater
    ‪3 min walk‬
  • Place, The Acorn
    ‪5 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(73 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds

8.4 out of 10
Very good
(38 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Club Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Raleigh Hotel

Hotel with a restaurant, steps from Raleigh Convention Center
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Sheraton Raleigh Hotel offers 353 air-conditioned accommodations with video game consoles and a safe. Beds feature down duvets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Raleigh Hotel. During your stay, you're just a quick walk from Raleigh Convention Center. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Jimmy V's Osteria + Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Raleigh Convention Center and a 5-minute drive from North Carolina State University
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13003 square feet (1208 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Raleigh Hotel. For a fee, parking is available.

This 3.5-star Raleigh hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Jimmy V's Osteria + Bar – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Cafe Sienna – On-site café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Sienna
  • Jimmy V's Osteria + Bar

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 14 per person
  • Self-parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Raleigh Sheraton
Raleigh Sheraton Hotel
Sheraton Hotel Raleigh
Sheraton Raleigh
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel Hotel
Sheraton Raleigh Hotel Raleigh
Sheraton Raleigh Hotel Hotel Raleigh

Sheraton Raleigh Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 487 out of 1013 reviews
Rating 8 - Good. 246 out of 1013 reviews
Rating 6 - Okay. 150 out of 1013 reviews
Rating 4 - Poor. 78 out of 1013 reviews
Rating 2 - Terrible. 52 out of 1013 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Opal

Travelled with family
Overall a good stay and amenities. Great location and decent amenities. The parking fee was incorrect on hotels.com however. Plumbing was old school but kept up it seems. Had a decent view from my room and fairly quiet.
Stayed 1 night in Oct 2025

8/10 Good

Junao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher, Augusta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an awesome stay, thank you so much!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathryn, Alexandria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel walkable to restaurants and all of downtown Raleigh.
Stayed 1 night in Oct 2025

6/10 Okay

Meghan

Disliked: Cleanliness, staff & service, room comfort
Stayed in a room near the hospitality closet and stairwell, there were large laundry bins surrounding our room doorway. The tv was an old tv with a few channels that didn’t work. Surfaces weren’t wiped. Bed and pillows were too soft, woke up a million times with low back and neck pain. Asked front desk for additional pillows. He said he would send some, they never came. Shower body wash bottle was empty. Checking in and checking out was a long wait at the front desk.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dale

Stayed 2 nights in Sep 2025

4/10 Poor

Erin

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We were really disappointed in our stay. We didn't have any cleaning in our room the entire stay and we had to request towels in order to get clean ones. Our bathroom electricity went out and had to be fixed and the drawers. in the room wouldn't stay closed so we had to put a chair in front of them to keep them from coming open. I expected way nicer for almost $300/night
Stayed 3 nights in Oct 2025

6/10 Okay

Dariush

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Aleida E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service
Older property but well kept. We didn't have hot water when we checked in but we had it after a call to guest services.
Stayed 1 night in Oct 2025

10/10 Excellent

Tanita

Stayed 1 night in Sep 2025

10/10 Excellent

Lourdes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel and room were very clean. Staff was very friendly and helpful.
Stayed 3 nights in Sep 2025

2/10 Terrible

FRANCIS

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have been at the Raleigh Sheraton before. Since then, there has been a major deterioration in services. We will not be returning. It was not possible to control room temp with the thermostat. No matter what setting I tried, it would not move from 67 (?), that is cold for us. Temp only rose when I turned the system off. Getting wifi was nearly impossible. I was able to phone the front desk only on the first day. They could not walk me through it, so I had to bring my laptop to the front desk. Then the phone no longer worked. The shower took 20 min to get comfortable temp. The room was not cleaned on Friday, day 1. Since there were no clean towels by Sat. next day at 11:30 PM, I had to get some from front desk. By the way, there was no welcome book listing hotel services or what was available nearby. The only positive grade I will give is to Jimmy's where food and service were excellent. Shame on you!
Stayed 7 nights in Sep 2025

10/10 Excellent

Tyisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mariann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was well stocked and employees very friendly. You were to walk all over downtown
Stayed 4 nights in Sep 2025

10/10 Excellent

Rucsandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel located in the heart of downtown. It was very easy to walk to different restaurants and activities. Rooms were clean and quiet. Hotel staff friendly and welcoming.
Stayed 2 nights in Sep 2025

6/10 Okay

Grant

Stayed 2 nights in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close by for a wedding we attended. All the staff were helpful, room was typical hotel room. Had a decent view of downtown
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Ninoska

Stayed 2 nights in Sep 2025

6/10 Okay

Maria S, Fayetteville

Liked: Property conditions & facilities
It was convenient .
Stayed 2 nights in Jul 2025

8/10 Good

Cade H

Stayed 2 nights in Aug 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Now place. Elevators take forever
Stayed 1 night in Sep 2025