We took this trip with almost no notice due to a family emergency. When we arrived, we weren't thinking straight, we were exhausted, & scared. I barely even remember checking in, but I remember being helped by a lovely woman at the front desk, & I remember her telling me not to worry, that she'd tell me everything again in the morning. During our entire stay, the staff, especially Angela & Effie, treated us like their own. We truly felt like we were staying with family. When our loved one passed away, they wept with us & held us close. A hotel is a hotel is a hotel. This is a home away from home. We felt welcome. We felt safe. We felt loved. There is no way we can ever thank you enough for your kindness. It meant the world to us, & will never forget you.