City Express By Marriott Rancho Cucamonga

2.5 star property

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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

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9589 Milliken Avenue, Rancho Cucamonga, CA, 91730
  • Place, Villaggio Nail Spa
    ‪7 min walk‬
  • Place, Ontario Mills Shopping Mall
    ‪8 min walk‬
  • Place, Toyota Arena
    ‪15 min walk‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

City Express By Marriott Rancho Cucamonga

Hotel with free breakfast, 9-minute walk to Ontario Mills Shopping Mall
Along with a business centre, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a front desk safe, multilingual staff assistance and a vending machine are on-site.
City Express By Marriott Rancho Cucamonga offers 93 air-conditioned accommodations with a safe and free newspapers. 40-inch flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Rancho Cucamonga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at City Express By Marriott Rancho Cucamonga. During your stay, you're just a quick walk from Ontario Mills Shopping Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by foot from Ontario Mills Shopping Mall and a 5-minute drive from Victoria Gardens
WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is available daily. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly City Express By Marriott Rancho Cucamonga. Free self parking is available.

This Rancho Cucamonga hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Rancho Cucamonga
Holiday Inn Express Rancho Cucamonga
Rancho Cucamonga Holiday Inn Express
Holiday Inn Express Rancho Cucamonga Hotel
Holiday Inn Express Suites Rancho Cucamonga
Inn Express Rancho Cucamonga
Holiday Inn Express Suites Rancho Cucamonga
Holiday Inn Express Suites Rancho Cucamonga by IHG
Holiday Inn Express Suites Rancho Cucamonga an IHG Hotel
Holiday Inn Express & Suites Rancho Cucamonga by IHG Hotel
"Holiday Inn Express Suites Rancho Cucamonga an IHG Hotel"

City Express By Marriott Rancho Cucamonga Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1003 reviews
Rating 8 - Good. 234 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the view to the terrace which wasn’t even clean, basically I had no view
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in good shape and the staff worked very hard to satisfied my needs. The following issues were experienced during my stay: 1.) I requested an "Accessible" room because of a hurt knee. Getting into the bed was a challenge because the height of the bed was almost 3 1/2 to 4 ft high, The Manager indicated when I make a reservation I should request a room with a lower bed. 2.) The reception on the TV on the morning was terrible. Picture would freeze and the sound faded in and out. Management located another room where the TV reception was ok. The whole process took over 4 hours. 3.) The self closing toilet seat malfunctioned where the lid crashed down on my hand when the seat was lowered.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lula, Rancho Cucamonga

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the hotels I stay at when I go to my office. It has a good breakfast in the morning to get me started on my day.
Stayed 5 nights in Sep 2025

8/10 Good

Wessam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it was clean but room service was a little below expectations .
Stayed 3 nights in Sep 2025

10/10 Excellent

Chance Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and a very welcome environment !
Stayed 2 nights in Sep 2025

6/10 Okay

Ashley

Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the personal are nice! The place so clean
Stayed 1 night in Sep 2025

10/10 Excellent

Kayla

Business traveller
Liked: Amenities
I had a really good experience and the staff was very friendly and accommodating.
Stayed 3 nights in Sep 2025

6/10 Okay

Abbie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lydia

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 16 nights in Aug 2025

6/10 Okay

Marie Bernadette

Stayed 2 nights in Aug 2025

6/10 Okay

Darci

Travelled with family and small children
Disliked: Amenities
When we took a shower the fire alarm went off every day. Pool area needs updating. Beds are very comfortable and room clean
Stayed 4 nights in Aug 2025

6/10 Okay

Phillip

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There were homeless on the property which made this unsafe and dirty. Papers, beer bottles, broken glass, homeless sleeping on the property and a dirty bra near the doors outside.
Stayed 4 nights in Aug 2025

10/10 Excellent

Patrick

Stayed 1 night in Aug 2025

6/10 Okay

Julie

Business traveller
Liked: Cleanliness, staff & service, room comfort

Not what i expected

Floor plan was weird Was supposed to be a suite but their was no couch and the TV was not in the bedroom.
Stayed 1 night in Jul 2025

10/10 Excellent

Lorry

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated near shopping centers and dining. The rooms are clean and well managed. I highly encourage a stay here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night
Stayed 1 night in Jul 2025

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very clean and organized!
Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, well maintained and good breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Rohnda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was very clean, quiet and had a good breakfast. The check in staff was very friendly and professional but all the staff I encountered for the 6 days following couldn't look up from their phones to say hello.
Stayed 8 nights in Jun 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fast quick and easy to check in and check out.
Stayed 1 night in Jun 2025