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DoubleTree by Hilton Resort & Spa Marjan Island

5.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Resort & Spa Marjan Island

Exterior
Creator video
Exterior
Private beach, white sand, free beach cabanas, sun-loungers
14 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Room service

Explore the area

View in a map
Marjan Island Boulevard, Ras Al Khaimah
  • Place, Al Hamra Mall
    ‪7 min drive‬
  • Place, Al Hamra Golf Club
    ‪9 min drive‬
  • Place, Dreamland
    ‪16 min drive‬
  • Airport, Ras al Khaimah (RKT-Ras al Khaimah Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, Balcony

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, Sea View

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Suite, 1 Bedroom

  • 68 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-in Shower)

Standard Room, 1 King Bed, Accessible (Roll-in Shower) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Roll-in Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 68 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Seafront, Beach Access)

View from room

Club Room, 1 King Bed (Seafront, Beach Access)

  • 45 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Beach Access)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds (Beach Access)

8.0 out of 10
Very good
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Kitchenette

View from room

Club Suite, 1 King Bed, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

View from room

Deluxe Room, 2 Single Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Garden View (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room, Multiple Beds, Garden View (Deluxe)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Family Room, Multiple Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room, Multiple Beds, Sea View

  • 64 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed (Garden Access)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Garden Access)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Garden View

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family 3 Bedroom Private Beach Villa

Family 3 Bedroom Private Beach Villa | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family 3 Bedroom Private Beach Villa

  • 900 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 8
  • 6 King Beds

View all photos for Royal Suite, 1 Bedroom, Sea View

Royal Suite, 1 Bedroom, Sea View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Royal Suite, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, Multiple Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, Multiple Beds, Sea View

  • 90 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 3 King Beds and 1 Large Single Bed

View all photos for Room, 1 King Bed (Island View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Island View)

  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Island View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds (Island View)

  • 32 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Mövenpick Resort Al Marjan Island
  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 152 reviews
The price is CHF 173
includes taxes & fees
3 Dec - 4 Dec
Mövenpick Resort Al Marjan Island

About this property

DoubleTree by Hilton Resort & Spa Marjan Island

Luxury resort on the beach, with 7 outdoor pools
Catch some rays on DoubleTree by Hilton Resort & Spa Marjan Island's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 14 restaurants. Change of towels is available on request
DoubleTree by Hilton Resort & Spa Marjan Island offers 723 air-conditioned accommodations, which are accessible via exterior corridors, and features MP3 docking stations and minibars. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desk chairs. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include laptop-compatible safes and a safe. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, an outdoor tennis court and a health club are featured at the resort. 7 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

With your stay at DoubleTree by Hilton Resort & Spa Marjan Island, you'll be connected to a shopping centre and close to Al Hamra Golf Club. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with a beachfront location, stop by Sho Fee Rooftop lounge, one of the property's 14 restaurants and 2 bars/lounges
  • Splash around at the waterslide or swim in the indoor and 7 outdoor pools
  • Indulge with deep-tissue massages, body wraps or manicures and pedicures at the spa
  • Services include babysitting, free food shopping service and a free children's club
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • 6 minutes by car from Al Hamra Mall and 8 minutes from Al Hamra Golf Club
  • Free local-area shuttle service
Some rates at DoubleTree by Hilton Resort & Spa Marjan Island are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At DoubleTree by Hilton Resort & Spa Marjan Island, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 14 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. You'll have access to the indoor pool and health club at a partner property. Self parking and valet parking are free.

This 5-star Ras Al Khaimah resort is smoke free.

Guests are served a free buffet breakfast daily.
Sho Fee Rooftop lounge – This beachfront rooftop bar only serves light fare.
Al Marjan – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Brasserie – This beach restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Vespa – This beachfront restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Lobby Lounge – This lobby lounge specialises in international cuisine and only serves light fare. Open 24 hours. Open daily.
A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

All-inclusive details

All-inclusive room rates at DoubleTree by Hilton Resort & Spa Marjan Island are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 30 km
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily
  • 14 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • Snack bar/deli

Restaurants on site

  • Al Marjan
  • Brasserie
  • Lobby Lounge
  • Sho Fee Rooftop lounge
  • Vespa

Things to do

  • 18-hole adjacent golf course
  • 7 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Motor boating
  • Nightclub
  • Outdoor padel court
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (3,520 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in room

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AED 300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
DoubleTree by Hilton Resort & Spa Marjan Island offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

DoubleTree Hilton Marjan
DoubleTree Hilton Marjan Island
DoubleTree Hilton Marjan Island Ras Al Khaimah
DoubleTree Hilton Resort Marjan Island Ras Al Khaimah
DoubleTree Marjan Island
Hilton Marjan
Hilton Marjan Island Resort
Marjan Hilton
Marjan Island DoubleTree
Marjan Island Resort
DoubleTree Hilton Resort Marjan Island
DoubleTree by Hilton Resort Spa Marjan Island
Doubletree By Hilton & Marjan
DoubleTree by Hilton Resort Spa Marjan Island
DoubleTree by Hilton Resort & Spa Marjan Island Resort
DoubleTree by Hilton Resort & Spa Marjan Island Ras Al Khaimah

Reviews

DoubleTree by Hilton Resort & Spa Marjan Island Reviews

8.0

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 246 out of 587 reviews
Rating 8 - Good. 194 out of 587 reviews
Rating 6 - Okay. 75 out of 587 reviews
Rating 4 - Poor. 41 out of 587 reviews
Rating 2 - Terrible. 31 out of 587 reviews

Reviews

10/10 Excellent

Jamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pools food and clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

JAVED

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Rajagopal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok perfect stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexsandra Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Overall amazing experience
Stayed 11 nights in Aug 2025

10/10 Excellent

mohd samer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

JOE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a holiday in RAK, really good service and great ammenities
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven James, Leicestershire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, I was greeted with warmth and professionalism by the front desk team. They made me feel welcomed and attended to all my needs promptly. Throughout my stay, I had the pleasure of interacting with several remarkable staff members, including Manohar Kumar, Asif Ahmed, Ganesh Nagarkar and Kavintha whose attentive service and culinary expertise made dining morning, lunch and dinner a delight. I had special requests during my visit which were a lemon and ginger shot every morning and a strawberry milkshake for my daughter Florence. After day one of my request, I never had to ask again as the mentioned members of the team would have them ready on arrival to the restaurant. Truly outstanding attention to detail with regards ensuring customer satisfaction. It's evident that the staff is not only skilled but also passionate about creating exceptional guest experiences. Their dedication to ensuring that every guest has a memorable stay is truly commendable.
Stayed 10 nights in Jul 2025

10/10 Excellent

Natalecia Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. It was very clean and safe. They had multiple pools including a mini water park area, it was close to the beach so there were options for multiple water actions including jet skiing, camping and others. The food was great, there were a lot to choose from. The overall stay was great. No complaints.
Stayed 5 nights in Jul 2025

10/10 Excellent

Raed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

8/10 Good

Ajith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Umang

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very nice and big Property. Excellent location. Need proper maintenance in rooms. Balcony door lock was not working. Main door safety lock was broken
Stayed 1 night in Jun 2025

10/10 Excellent

Janis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Positives: super clean, a plenty of good quality food, attentive staff. The spa was great. Negatives: website claims that the hotel is offering a free shuttle within 30 km radius. The only place where the shuttle goes twice a day, is a nearby mall. Also, the hotel is very far from the airport and the city, no uber or taxi will come to pick you up, so for all activities, you are dependent on the travel agency within the hotel. You can rent a car with a driver for the whole day, for example. Lastly, the hotel serves mainly families with kids. There is loud music and screaming kids all day. So if you’re looking for something quiet and relaxing, this is not it.
Stayed 7 nights in Jun 2025

8/10 Good

Katy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Stayed 1 night in Jun 2025

10/10 Excellent

Ainsley

Stayed 7 nights in May 2025

10/10 Excellent

Karina

Stayed 6 nights in May 2025

2/10 Terrible

aradhana

Disliked: Cleanliness, property conditions & facilities
Very dissatisfied
Stayed 2 nights in Apr 2025

10/10 Excellent

Brodie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and cheerful. Great for the kids.
Stayed 7 nights in Apr 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Comfortable rooms. Staff very pleasant & helpful. Definitely recommend! Will be returning without a doubt.
Stayed 1 night in Mar 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel makes a good impression from the lobby, but the standard room has quite small beds for a family if four (two adults and two small kids). At the reception they allowed us to do an early check in, which was amazing because we were extremely tired from the flight. The hotel has a construction work on its side, which makes it quite noise at the beach. The restaurant is very crowded and the food of the buffet is by far not at the level you would expect from a 5-star hotel. It’s not bad though… just not 5-star. The all inclusive package, although convenient, is not impressive either. Some staff tried to help and facilitate everything for us, but some people were simply lost and not helpful. Overall it was a good experience for our family. The beach is nice and calm (not sandy, but full of broken shells as it’s not a natural beach), kids pool is warm (even though it’s an external pool) and they have the water playground and the regular playground. The tourist agency (Cleopatra Tours) has good options, but you may need to negotiate the prices. They will give you some very overpriced options.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kellye

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff, food, amenities and size of room!! Tharanga was extremely nice on a day when I was sick. We will return.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying here. Booked garden room with twin beds which turned out to be too small for us to sleep in with teenagers! Hotel kindly gave us a free upgrade to sea view where twin beds were bigger. Room also had a sofa bed which gave us more options for sleeping. Good breakfast but probably wouldn’t do half board again as evening buffet didn’t offer much range for fussy eaters! SALT is across the road though for evening bite. Loved adult pool with floating cushions. Very relaxing. Would definitely return..
Stayed 2 nights in Feb 2025