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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | 1 bedroom, desk, laptop workspace, iron/ironing board
Lobby
Indoor pool
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Sylvan Lake Provincial Park
    ‪6 min walk‬
  • Sylvan Lake Marina Bay
    ‪9 min walk‬
  • Lakeside Go Karts and Mini-Golf
    ‪9 min walk‬
  • Red Deer, AB (YQF-Red Deer Regional)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Days Inn by Wyndham Sylvan Lake

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (716)
The price is CHF 124
for 1 room
includes taxes & fees
22 Aug - 23 Aug
Days Inn by Wyndham Sylvan Lake

About this property

Best Western Plus Chateau Inn Sylvan Lake

Eco-certified hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Chateau Inn Sylvan Lake. During your stay, you're just a quick walk from Sylvan Lake. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Chateau Inn Sylvan Lake offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. The eco-certified Best Western Plus Chateau Inn Sylvan Lake also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Sylvan Lake hotel is smoke free.

Guests are served a free full breakfast daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 634 out of 985 reviews
Rating 8 - Good. 263 out of 985 reviews
Rating 6 - Okay. 52 out of 985 reviews
Rating 4 - Poor. 23 out of 985 reviews
Rating 2 - Terrible. 13 out of 985 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Uday

Liked: Cleanliness, staff & service
Breakfast is 7 to 9AM. Too early for kids vacationing. Room was also just too basic, very poor lighting in the bathroom. Staff was sweet and kind.
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Great breakfasts
Stayed 2 nights in May 2025

10/10 Excellent

CONGCONG, Edmonton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and friendly staff! Love this place!
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly kind. We had a wonderful stay. Very comfortable.
Stayed 2 nights in May 2025

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and room was very quiet. Staff was helpful and the breakfast was well done with lots of food. Pool was good and clean hot tub was nice and comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Altaf

Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jams

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and nicely kept hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Carla

Stayed 2 nights in Apr 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying in this hotel - I really enjoyed the location, the amenities and the sit down breakfast. The staff is very friendly and helpful. I highly recommend this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - perfect location
Stayed 1 night in Apr 2025

6/10 Okay

Gunwoo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel, but not so good service

The hotel and room were clean and comfortable overall, but there were a few things I was disappointed about. The breakfast was too simple compared to other branches of Best Western. The reason I paid a little more and tied up with Best Western was because of the delicious breakfast and the pool for children. However, this branch provided the most basic breakfast, which was no different from other low-priced hotels. Also, I tried to use the pool and hot top in the morning, but they were closed due to maintenance. The check-out time was 11:00, but they said I could use it from 12:00, so I don't understand why they had to do it in the morning. Finally, when I came home and checked my credit card transaction, I found that an additional fee I had never heard of was charged. When I checked later, it was a very small amount called a hospitality fee, about $5, but I was unhappy because they charged me without any explanation before. Good thing is the bed was very comfortable and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service
Very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra pet fee wasn't expected, but other than that's everything was great
Stayed 1 night in Apr 2025

10/10 Excellent

Vinod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Raphael David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and the room
Stayed 1 night in Apr 2025

8/10 Good

Ramisha

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Stayed 5 nights in Apr 2025

8/10 Good

Kamala

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was friendly. She was there when we arrived and there when we checked out? Is this your only front desk.person? I hope she is not working 12 to 16 hours. This was concerning. I hope she is paid well.
Stayed 1 night in Apr 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Cory

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that they don’t accept cash or Mastercard debit
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, clean and convenient.
Stayed 2 nights in Mar 2025