4/10 – Schlecht
Ron
Geschäftlich gereist
1. Dez. 2025
Verbesserungswürdig: Zustand der Unterkunft
The young lady at the desk at check-in was awesome as well as the staff at breakfast but the floor we were put on smelled of burning plastic, it was actually nauseating. I understand there are renovations taking place but if they are affecting the quality of air or of the actual comfort of guests than maybe noone should be placed on the affected floors, i also witnessed multiple other guests complaining of the same issue to staff in the lobby. Upon checkout in the morning we were informed of an outstanding fee of roughly $40 when i asked what it was for, the girl at the desk was uninterested or unwilling to take the time to look into it or in explaining it to me and dismissing it as fee for parking or something she said! When i said i was told extra parking was roughly $20, she told me it was probably taxes or something that werent charged previously? As i work hard for the money i earn, i am not in the habit of throwing it away. So when i said to her, well i dont plan on paying for something that you cant tell me what it was for, she ignorantly told me she was printing out the bill which didn't show what it was for just that it wasnt paid? I ended up just just paying the amount she said was owing, but would never stay at this hotel again and have already warned co-workers to look for a different place to stay as our work involves alot of travel between Alberta and Ontario we will not be giving our business to this Ramada location again
Ron
Aufenthalt von 1 Nacht im November 2025