We were never given details of check-in and attempts to reach host went with no response. House was not well cleaned and there was no broom, swifter or other basic cleaning necessities to tidy up. Linen package was not correct, wrong sheets, we just used flat sheets. No mattresses for the bunk beds just mats as thick as yoga mats. Not ok for older kids. The powder room toilet did not flush, we had to take the lid off the back of the toilet and pull the leaver to flush and push down for it to refill and not just run. The kitchen was not fully stocked for use, we went out and bought a frying pan and a baking sheet, as there was only a 5 inch pan, small pots, no baking sheets, mixing bowls. The utensils for eating was a service of less than 8 we bought plastic. There were some cooking utensils. There were no instructions about using the TV's or the wifi, the sauna, or other amenities. Pool was closed and no instruction on location of other pools available for use. The router was out of sight behind the living room TV and the wifi went out several times. The screened in porch was filthy as were the seats with pillows; your feet and/or socks became black. I did manage to wash the porch a bit but was not willing to scrub the entire thing with no tools to do so. The sliding glass door did not slide, it had to be lifted to open and shut. House was beautiful and spacious, but it was not well stocked for at all. Attempts to reach the host were fruitless. A shameful rental.