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Theartemis Palace

4.0 star property
VIP Access

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Photo gallery for Theartemis Palace

Exterior
Premium Suite, Jetted Tub (Outdoor-Family) | Desk, blackout curtains, soundproofing, bed sheets
Premium Suite, Jetted Tub (Outdoor-Family) | Desk, blackout curtains, soundproofing, bed sheets
Lobby
Breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Markou Portaliou 26, Rethymno, Crete Island, 74100
  • Place, Town Beach
    ‪2 min walk‬
  • Place, Blue Beach
    ‪2 min walk‬
  • Place, Rethymnon Town Hall
    ‪17 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪82 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

Standard Room | Desk, blackout curtains, soundproofing, bed sheets

Standard Room

9.8 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room

Superior Room | Desk, blackout curtains, soundproofing, bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite (Side Sea View)

Suite (Side Sea View) | Desk, blackout curtains, soundproofing, bed sheets

Suite (Side Sea View)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, blackout curtains, soundproofing, bed sheets

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Pool View

Standard Room, Pool View | Desk, blackout curtains, soundproofing, bed sheets

Standard Room, Pool View

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, Pool View

Superior Room, Pool View | Desk, blackout curtains, soundproofing, bed sheets

Superior Room, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Premium Suite, Jetted Tub (Outdoor-Family)

Premium Suite, Jetted Tub (Outdoor-Family) | Desk, blackout curtains, soundproofing, bed sheets

Premium Suite, Jetted Tub (Outdoor-Family)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Maisonette

Maisonette | Desk, blackout curtains, soundproofing, bed sheets

Maisonette

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, Jetted Tub (Outdoor)

Superior Room, Jetted Tub (Outdoor) | Terrace/patio

Superior Room, Jetted Tub (Outdoor)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite, Jetted Tub (Outdoor)

Terrace/patio

Premium Suite, Jetted Tub (Outdoor)

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Offer Room

Offer Room | Desk, blackout curtains, soundproofing, bed sheets

Offer Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Swim up Suite with Private Heated Pool

Swim up Suite with Private Heated Pool | Desk, blackout curtains, soundproofing, bed sheets

Swim up Suite with Private Heated Pool

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About this property

Theartemis Palace

2 outdoor pools, an indoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Theartemis Palace offers 245 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Theartemis Palace. During your stay, you're just a quick walk from Blue Beach. Features include free WiFi in public areas, plus 2 outdoor pools and 2 bars.
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine at Chloe, a buffet restaurant with garden views
  • Self-parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute walk from Blue Beach and 3 minutes on foot from Town Beach
Some rates at Theartemis Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Theartemis Palace offers its guests 2 outdoor swimming pools, an indoor pool, a hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 2422 square feet (225 square metres) and includes conference space. A children's pool, spa services, and a terrace are also featured at the business-friendly Theartemis Palace. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Rethymno hotel.

Chloe – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Daphnee – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Theartemis Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (EUR 8 per day)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chloe
  • Daphnee

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,422 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 115.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 8 per day
  • In-room safe fee: EUR 3.00 per day
  • Rollaway bed fee: EUR 115.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Theartemis Palace Hotel Rethymnon
Theartemis Palace Hotel
Theartemis Palace Rethymnon
Theartemis Palace
Theartemis Palace Hotel Rethymnon, Crete
Theartemis Palace Hotel
Theartemis Palace Rethymno
Theartemis Palace Hotel Rethymno

Theartemis Palace Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 116 out of 170 reviews
Rating 8 - Good. 45 out of 170 reviews
Rating 6 - Okay. 6 out of 170 reviews
Rating 4 - Poor. 3 out of 170 reviews
Rating 2 - Terrible. 0 out of 170 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hakan

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with a swimming pool, very close to the beach, and within a nice 15 minutes walk to the old town. Breakfast was excellent.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jeffery Loy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location an facilities. Staff was awesome! Only downside is the let locals access the pools and take up a lt of chairs at both pools limiting access for guests that stay there.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent
Stayed 7 nights in Jun 2024
Verified

6/10 Okay

Anders

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but old furniture in rooms. Giving me soviet area vibes. Staff was friendly, nice and accommodating. The area around is not the nicest but the old city is not that far away.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute choice but comfortable and quality room and breakfast.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this property. Booked the maisonette for a family of 4 which was perfect. Rooms were good size, breakfast buffet had a great selection, pools were nice. Gym could be improved as well as an omelet station at breakfast! Overall great value and convenient location-10-15 min walk to Old Town. Beach just down the street on from of he property. Would recommend!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, helpful friendly staff
Stayed 8 nights in Aug 2020
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful facilities just great hotel. Highly recommended
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Modern style. Perfect condition.
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay in a Great Location Near Rethymno

I stayed at Theartemis Palace for two nights during a longer trip to Crete and found it to be an excellent base for exploring Rethymno. The hotel is well-located, just a short walk from the charming old town, making it easy to enjoy the area's rich history and vibrant atmosphere. The property itself is stylish, well-maintained, and offered a high standard of comfort throughout my stay. Overall, a pleasant and convenient choice for anyone visiting this part of Crete.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff in all areas of the hotel. Large selection at breakfast and dinner and very tasty preparation.
Verified

10/10 Excellent

Polimnia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Armida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, good breakfast Safe is 3 euro charge per day
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue close to beach and shops/restaurants. Maisonette room perfect for our young family.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The members of staff were amazing, some of the best customer service I’ve ever experienced. Great people, great food and the room was perfect. I’d definitely give more stars if possible and will of course be back when I’m next in Crete. They looked after us well, more than expected. 11/10
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to Rethymno old town (about a 15 minute walk). Staff were friendly and happy to help. The hotel was very modern which we liked and the pool was a good temperature and great for when it was hot during the day. Would recommend if your planning to go to Rethymno
Verified

10/10 Excellent

Kim Ngan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We are very happy with our stay. Good location (nearby and quiet). The staff was very friendly especially under the special circumstance of COVID. They handled new regulations which made us feel safe!
Stayed 3 nights in Jul 2020
Verified

10/10 Excellent

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine. Excellent food.
Stayed 11 nights in Jun 2021
Verified

10/10 Excellent

Chi Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. the swimming pool has sparkling light, very cute. 2. Bathroom fixture is very modern look 3. Staff and services are excellent. 4. Good location 5. They have a parking lot in that busy area.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Minas

Liked: Staff & service, amenities, property conditions & facilities
Wonderful property. Newer facilities that were very well maintained. Staff was professional and attentive. We will definitely be back. Highly recommend this property!
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

gal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

The hotel is great 👍! The food (breakfast and dinner) was rich and tasty. The location is wonderful, pool are very nice but there no enough seats there. The towels are located in strange place that take few minutes to walk.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

MARIE-NOELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 11 nights in Aug 2025
Verified

8/10 Good

Anders

.
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Wonderful, modern hotel. Friendly staff, got a room upgrade which was greatly appreciated. The buffet was also great with loads of choices and couldn't fault. Facilities were everything I needed. Pool (which looks beautiful at night like a star lit sky), gym, spa, comfortable seating throughout the hotel, great balcony overlooking the pool, close to the beach and about a 20 minute walk to the old town
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay!

We had a good stay at this hotel. We booked a superior room, the bathroom was refurbished. The room seemed fairly small compared to other hotels we have stayed in. The best rooms are the pool view as there is a busy road at the back of the hotel so you can experience lots of traffic noise. Breakfast is good and generally we found our stay good value for money. We dined in the old town every night approx 20 mins walk away which is beautiful.
Stayed 7 nights in Sep 2022