The pictures on this property listing is not at all what we got and I reported it to the property manager and VRBO. The apartment they gave us was on the 4th floor which had severely sloped ceilings. It was also a lot smaller than the pictures. There was only one small path through the living room and dining room before the sloped ceiling starts; the bedrooms also had sloped ceilings so you had to bend and twist to get into and around the beds. This did not work well for a family of 5 where 4 people are 6' 2" and taller. Additionally, our check-in was at 3 p.m. but we couldn't get in until 4:15 p.m. We were so jet-lagged. I understand it was from the previous people not departing until 1 p.m. but we should have received compensation for this issue as well as the others I am stating next. The laundry machine did not have any instructions, even though I emailed and asked for instructions. We could only get it to wash and then hung what we needed to dry in the unit. The hair dryer didn't work. After 3 days, I went and bought one. I did bring this up to the property manager and all I was told was sorry. Then later discovered they had extras in the laundry room. Also, the shower curtain was moldy. The only things good about this property are the location and it was clean, except the moldy shower curtain.