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Best Western PLUS Executive Hotel

2.5 star property

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Photo gallery for Best Western PLUS Executive Hotel

Room amenity
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7007 W Broad St, Richmond, VA, 23294
  • Place, Bowlero Richmond
    ‪15 min walk‬
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪17 min walk‬
  • Place, Bowlero West End
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(57 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(32 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Larger Room, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

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About this property

Best Western PLUS Executive Hotel

An outdoor pool, a fitness centre and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Best Western PLUS Executive Hotel offers 114 accommodations with coffee/tea makers and a hairdryer. 48-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western PLUS Executive Hotel. During your stay, you'll be within walking distance of Bon Secours Heart Institute at Reynolds Crossing. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 5-minute drive from University of Richmond and 10 minutes from Short Pump Town Center
Best Western PLUS Executive Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western PLUS Executive Hotel also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western PLUS Executive Hotel.

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel Richmond
Best Western Executive Richmond
Richmond Best Western
Best Western Richmond
Best Western Executive Hotel
Plus Executive Hotel Richmond
Best Western PLUS Executive Hotel Hotel
Best Western PLUS Executive Hotel Richmond
Best Western PLUS Executive Hotel Hotel Richmond

Best Western PLUS Executive Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 459 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Deedy

Travelled with family, Business traveller
Liked: Amenities
The staff help was good. The room could have been better--we ran out of tissue (Kleenex), I could barely turn around in the bathroom, no clock for a wakeup alarm, the carpet in the hall was torn and frayed in too many places. On the good side, breakfast was very nice. Love the pancake making machine!
Stayed 1 night in Nov 2025

2/10 Terrible

Omar

Business traveller
Disliked: Cleanliness, staff & service, amenities
Hotel didn’t have water very poor stay experience the staff wasn’t helpful atvall
Stayed 3 nights in Dec 2025

8/10 Good

pamela

Travelled with partner
Liked: Cleanliness
Clean room and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities
Absolutely
Stayed 2 nights in Nov 2025

2/10 Terrible

Daria

Stayed 3 nights in Dec 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, room comfort
The staff was my best experience I met good people there that I will never forget and I will reach out to soon as far as the hotel itself it was out dated for the amount of money they charge upgrade needs to happen asap everything was in working condition no problems at all they will work with you if needed I will return there soon have your pens & papers ready lol luv u all….
Stayed 3 nights in Nov 2025

4/10 Poor

Kenneth

Travelled with partner
We spend the night, there was no water for the whole night.\n Could not use the bathroom the sink, nothing they claim they're gonna refund me one night
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Nov 2025

8/10 Good

Dorren

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous. And the rooms were very clean and they had a good breakfast I would stay here again
Stayed 1 night in Dec 2025

10/10 Excellent

Hayley

Stayed 1 night in Nov 2025

6/10 Okay

Ken SR.

Travelled with family
Liked: Cleanliness, staff & service
The bathroom was smaller than the reg best western. And always have to ask for more face clothes when you rent a 2 bedroom and communicated there will be 4 people in the room but have to ask for 2more face clothes.
Stayed 1 night in Nov 2025

8/10 Good

Ari

Liked: Cleanliness, amenities, property conditions & facilities
Clean,nice staff,good breakfast.
Stayed 4 nights in Nov 2025

8/10 Good

Kim Uyen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Quiet and easy check-in
Stayed 1 night in Nov 2025

4/10 Poor

Julia

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is so hidden and signless that it is invisible from main road. Had lots of trouble finding it. Room too crowded with furniture, some of it tattered or askew. Worst thing: The heating/AC system is extremely loud. Even when it is not in use, the noise from those in neighboring rooms is intrusive.
Stayed 2 nights in Oct 2025

10/10 Excellent

No given name

Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

8/10 Good

Emanuel De Jesus

Stayed 1 night in Nov 2025

8/10 Good

Destiny

Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
Room was very comfortable and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Lahsen

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew Ewing

Stayed 2 nights in Nov 2025

8/10 Good

Judy, Chicago

Travelled with family
Older hotel. Needs a few updates. Not much interaction with front desk.
Stayed 1 night in Nov 2025

6/10 Okay

Kelly

Stayed 2 nights in Nov 2025

10/10 Excellent

Lindsay

Business traveller
Liked: Staff & service, room comfort
The bed was comfy. The breakfast was blah. The room was clean.
Stayed 4 nights in Nov 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Always a great stay
Stayed 1 night in Nov 2025