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Best Western PLUS Executive Hotel

2.5 star property

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Photo gallery for Best Western PLUS Executive Hotel

Room amenity
Room amenity
Reception
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7007 W Broad St, Richmond, VA, 23294
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪17 min walk‬
  • Place, Colonial Shooting Academy
    ‪2 min drive‬
  • Place, Bowlero West End
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(55 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(27 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Larger Room, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

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About this property

Best Western PLUS Executive Hotel

Hotel in Richmond with outdoor pool and free breakfast
An outdoor pool, a fitness centre and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Best Western PLUS Executive Hotel offers 114 accommodations with coffee/tea makers and a hairdryer. 48-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western PLUS Executive Hotel. During your stay, you'll be within walking distance of Bon Secours Heart Institute at Reynolds Crossing. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute drive from University of Richmond and 10 minutes from Short Pump Town Center
Best Western PLUS Executive Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western PLUS Executive Hotel also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western PLUS Executive Hotel.

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel Richmond
Best Western Executive Richmond
Richmond Best Western
Best Western Richmond
Best Western Executive Hotel
Plus Executive Hotel Richmond
Best Western PLUS Executive Hotel Hotel
Best Western PLUS Executive Hotel Richmond
Best Western PLUS Executive Hotel Hotel Richmond

Best Western PLUS Executive Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 452 out of 1015 reviews
Rating 8 - Good. 277 out of 1015 reviews
Rating 6 - Okay. 138 out of 1015 reviews
Rating 4 - Poor. 80 out of 1015 reviews
Rating 2 - Terrible. 68 out of 1015 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Michel

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Was ok.
Stayed 1 night in Oct 2025

10/10 Excellent

Ramon

Stayed 1 night in Oct 2025

4/10 Poor

Vickie

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
toilet is too low. Not enough hand rails in the bathroom even handicap room, biscuit hard for 2 days, healthy menu, 2 nights heard someone snoring, radiator made noise in my room and my friend's room,room was clean, had to go to front desk for additional wash cloth, towels, toilet paper, no service for room, I guess I had to ask for room service at least to empty the garbage. Will not return.
Stayed 3 nights in Oct 2025

6/10 Okay

Bernhard

Stayed 1 night in Oct 2025

6/10 Okay

manojkumar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not good

just ok. not good for the price we paid
Stayed 1 night in Oct 2025

4/10 Poor

Neill

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t usually write reviews and am not usually harsh in my feedback but this was probably the least clean hotel I have ever stayed in. There were dirty blinds, peeling wallpaper, rips in the wallpaper but the worst things were the dirty pillow cases and hairs in the bathroom. I’m glad we were only here one night as I would have left earlier otherwise. Had we not checked in late, I would have asked to move rooms. This was a shame as the staff were generally nice (except for the woman at breakfast that was rude). If things are ok and dated, that’s not a problem in a budget hotel but a lack of cleanliness is inexcusable.
Stayed 1 night in Oct 2025

10/10 Excellent

Lily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything exactly as we needed. Nothing special, but nothing terrible. Just a perfect quick little stay. Also LOVED the espresso machine at the front desk
Stayed 2 nights in Oct 2025

4/10 Poor

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
1.Our check in was disappointing. We. Got in a little earlier than planned. Ask to check in, was told by front desk it would be about an hour. We waited in lobby. 10 minutes later someone walked in and was immediately checked in. We went to front desk and got checked in then. If someone else hadn't come in. We would have waited an hour in lobby. 2. Our room was nice, breakfast was sufficient. 3. We couldn't connect to wifi...said too many users. Went to front desk to make them aware. Clerk said no one else has complained. I said I was complaining. No response. We walked away without results.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

8/10 Good

Rajeshri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Good for a one night stay! Building needs some reno, but overall great for the price paid.
Stayed 1 night in Oct 2025

6/10 Okay

Brandon

Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

2/10 Terrible

vijay

Disliked: Cleanliness
The hotel is in a very poor condition. The location is good. Easy to find and stay for a night.
Stayed 1 night in Oct 2025

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
We will stay the hotel for next travel.
Stayed 1 night in Oct 2025

8/10 Good

Cheryl

Travelled with group
Liked: Staff & service, room comfort
Quiet and comfortable!
Stayed 1 night in Oct 2025

8/10 Good

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking was easy
Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room with plenty of lighting, A/C was awesome and bed was very comfy and desk employees were very friendly ✔️✔️✔️✍️
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Marco

Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Katrice

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Breakfast the first morning was good with many options. The second morning wasnt that great. The bathroom was very small and the AC wouldnt cool off the room below 75 degrees.
Stayed 2 nights in Sep 2025

4/10 Poor

Charles

NO HOT WATER !!

We had no hot water at all. We had been to a University of Richmond football game, where we got soaked wet in a thunderstorm. We were cold and wet by the time we arrived. We both wanted to take a hot shower. No hot water !!! That evening or the next morning.
Stayed 1 night in Sep 2025

8/10 Good

Emanuel De Jesus

Stayed 3 nights in Sep 2025

8/10 Good

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Stayed 2 nights in Sep 2025