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Candlewood Suites Richmond North Glen Allen by IHG

2.5 star property

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Photo gallery for Candlewood Suites Richmond North Glen Allen by IHG

Welcome to our lobby, featuring a reception desk, seating area, and kitchenette.
Relax in a comfortable seating area with armchairs and a flat-screen TV.
Welcome to Candlewood Suites, a modern hotel with a flat roof and windows on each floor.
Relax in a stylishly designed room with a comfortable bed, sofa, and dining area.
Kitchen area with modern appliances, sink, and cabinetry.

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    ‪5 min walk‬
  • Lewis Ginter Botanical Garden
    ‪7 min drive‬
  • Richmond Raceway
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Suite

1 bedroom, in-room safe, desk, laptop workspace

Standard Suite

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

7.6 out of 10
Good
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Wheelchair)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (1 Queen)

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Richmond North Glen Allen by IHG

Hotel in Glen Allen with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Richmond North Glen Allen by IHG offers 84 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Richmond North Glen Allen by IHG. During your stay, you're just a quick walk from Henrico Sports & Events Center. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from Richmond Raceway and 15 minutes from Broad Street
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Candlewood Suites Richmond North Glen Allen by IHG. Self parking is free.

This Glen Allen hotel is smoke free.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl

Candlewood Suites Richmond North Glen Allen by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 226 out of 660 reviews
Rating 8 - Good. 195 out of 660 reviews
Rating 6 - Okay. 97 out of 660 reviews
Rating 4 - Poor. 62 out of 660 reviews
Rating 2 - Terrible. 80 out of 660 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glen

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Damon

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
The room was nice the bathroom was nice. The beds I didn’t sleep to good in and ended up a little noise with other people slamming there room doors in the middle of the night
Stayed 2 nights in Apr 2025

6/10 Okay

Aniq

Disliked: Property conditions & facilities
Worst hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Daisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing will be booking again
Stayed 1 night in Apr 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Antonio

Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Checking staff was very sweet!
Stayed 1 night in Apr 2025

2/10 Terrible

Abel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

Abel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Payment

Would not accept cash
Stayed 3 nights in Apr 2025

8/10 Good

Cherie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was decent but overpriced.

Overall a little overpriced for what you get. The hotel needs some updates there were several things that did not work great such as the toilet running which maintenance fixed during my stay, the air conditioning unit did not want to stay on very long and so the room got hot and you had to keep going over to the thermostat and changing it 1° to get it to cut back on. And the knob on shower that changes it from tub to shower did not really work and so therefore the shower and the tub water were on and that made the shower head not have as much pressure as it could have. If you're someone who is a light sleeper this might not be the place for you also because it is right next to the interstate for me that wasn't a problem but it is loud. Overall though it is a clean hotel and has friendly staff and since the rooms are sort of like efficiency apartments it allows you to have all of the items that you might need to cook or to eat. $150 for the night after taxes though was a little steep for it needing some updates
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2025

8/10 Good

Kamala

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and nice. Room was great. Price was terrific for the room. I left somethings behind and staff was very diligent and helpful in contacting me and getting it back to me.
Stayed 1 night in Mar 2025

2/10 Terrible

Theopolous

Stayed 1 night in Apr 2025

8/10 Good

EUNKYU

Liked: Staff & service
Please!Fix AC system Fan make big noise
Stayed 1 night in Mar 2025

8/10 Good

Dawn Marie

Stayed 1 night in Mar 2025

10/10 Excellent

Latisha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Rebekah

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smells like cigarettes. Our first room was wrong, and they gave of 2 double beds. The reservation was for a queen bed. The room is disgusting. Couch is stained and ripped. Dog hair left on our bed.
Stayed 1 night in Mar 2025

4/10 Poor

Diane

Travelled with family
Liked: Staff & service
The hotel is RIGHT on I-95 and there is no soundproofing. the windows are thin and the noise is constant. If you want a good night's sleep, don't stay here.
Stayed 2 nights in Mar 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long Term Stay places can seem a bit frightening with the contractors and heavy equipment The rooms were clean, and had everything we needed. Beds are clean and perfect. The showers are strong and the water is hot! The kitchen area is stocked and clean. Free internet. Free Laundry. Free coffee in the morning. Gym to exercise. All the good things.
Stayed 7 nights in Mar 2025

10/10 Excellent

Trinity

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Alfonso

Stayed 4 nights in Mar 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the front door. People / Staff are very nice and understanding. Enjoyed the laundry room- etc. The rooms are great! Beds are clean and very comfortable. Great access in the kitchens, Huge TV, hot water and clean bathrooms. DON'T LIKE. Area against the interste.....LOTS of trash in the parking lot....
Stayed 7 nights in Feb 2025

10/10 Excellent

Nidia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay at the hotel
Stayed 3 nights in Feb 2025