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Graduate by Hilton Richmond

4.0 star property

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Photo gallery for Graduate by Hilton Richmond

Reception
Lobby
2 restaurants, breakfast served
Terrace/patio
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Breakfast available
  • Parking available

Explore the area

Map
301 West Franklin Street, Richmond, VA, 23220
  • Virginia Commonwealth University
    ‪2 min walk‬
  • Altria Theater
    ‪5 min walk‬
  • Greater Richmond Convention Center
    ‪11 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Roll-in Shower

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Graduate)

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed (Graduate)

Family Suite, 1 King Bed (Graduate) | Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, 1 King Bed (Graduate)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Graduate)

Room, 1 King Bed, Corner (Graduate) | Living area | 42-inch TV with cable channels, iPod dock

Room, 1 King Bed, Corner (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Graduate)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Graduate)

Studio Suite, 1 King Bed (Graduate) | Living area | 42-inch TV with cable channels, iPod dock

Studio Suite, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Graduate)

Room, 2 Queen Beds (Graduate) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Graduate)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Graduate by Hilton Richmond

Hotel with 2 restaurants, a quick walk to Virginia Commonwealth University
This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and a rooftop terrace. WiFi in public areas is free. Other amenities include valet parking, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Graduate by Hilton Richmond offers 205 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Graduate by Hilton Richmond's great location. During your stay, you're just a quick walk from Broad Street. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 4-minute walk from Virginia Commonwealth University and 7 minutes on foot from VCU Institute for Contemporary Art
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. Public spaces have free WiFi. A 24-hour fitness centre, a rooftop terrace, and an arcade/games room are also featured at the business-friendly Graduate by Hilton Richmond. For a fee, parking is available.

This 4-star Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Brookfield – This restaurant serves breakfast, dinner and light fare.
ByrdHouse – This restaurant serves dinner and light fare. Open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 37 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 20 per person
  • 2 restaurants

Restaurants on site

  • Brookfield
  • ByrdHouse

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 28 May 2025 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Parking area
  • Selected guestrooms

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 20 per person
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

Graduate Richmond Hotel
Graduate Richmond
Graduate by Hilton Richmond Hotel
Graduate by Hilton Richmond Richmond
Graduate by Hilton Richmond Hotel Richmond

Graduate by Hilton Richmond Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 722 out of 1327 reviews
Rating 8 - Good. 281 out of 1327 reviews
Rating 6 - Okay. 182 out of 1327 reviews
Rating 4 - Poor. 86 out of 1327 reviews
Rating 2 - Terrible. 56 out of 1327 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Todd

Liked: Staff & service, amenities, property conditions & facilities
Great staff and cool rooftop
Stayed 1 night in Apr 2025

6/10 Okay

Muriel

Stayed 1 night in Apr 2025

10/10 Excellent

Eron

Stayed 1 night in Apr 2025

10/10 Excellent

tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location…walk to Altria
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everything was above board wonderful Hotel will probably stay there again. Definitely tell my friends.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Apr 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay!
Stayed 1 night in Mar 2025

6/10 Okay

Gabrielle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Not worth the money.

Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Stayed 1 night in Apr 2025

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet parking is a bit pricey but excellent service, courteous, responsive, and very prompt to fetch your car.
Stayed 2 nights in Apr 2025

10/10 Excellent

Falisha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, comfort, and location

This was our second time staying st Richmond Graduate, and it was still a great experience! Check-in was pleasant and easy, the room was spotless, and comfortable, and the location is fantastic (near downtown and only a few miles from one of the most unique areas of Richmond, Carytown.
Stayed 1 night in Mar 2025

6/10 Okay

Mary Ellen

Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms are on the worn side but you can't argue with the location
Stayed 2 nights in Apr 2025

8/10 Good

timothy

Travelled with partner
Liked: Staff & service
Disliked: Amenities
For a Hilton I was surprised in the condition. Old rugs, and running toilets. Just did not smell fresh and clean. We did eat at the only restaurant inside the facility .The food and service was very good. We appreciated the front end team on reassigning us to an adequate substitute to our original room. For the location , not a very safe area to walk ,especially in the evening. Most stores looked like they have been closed for sometime. This hotel is a place to go if you were driving through and needed to spend a night. Nothing was that horrible just basic and needs a good update. Staff was caring and wanted to do the best possible.
Stayed 1 night in Apr 2025

4/10 Poor

Mary Ellen

Liked: Staff & service
Disliked: Property conditions & facilities
m
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom has a tiny sink with no place to even put a toothbrush. There are not enough outlets conveniently placed for a hair dryer/flat iron. There isnt even a shelf in the bathroom, just the tiny sink. There was definitely room for a vanity, not sure why anyone would design a bathroom like this.
Stayed 1 night in Mar 2025

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! The parking is valet only, just FYI.
Stayed 1 night in Mar 2025

10/10 Excellent

richard s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hostess' were awesome and very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 2 nights in Mar 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property provided a very nice stay for me and my daughter. The staff was attentive, friendly, and helpful. The rooms were decorated in such a fun way and were clean.
Stayed 2 nights in Mar 2025

4/10 Poor

tracey

This property didn’t live up to the other fantastic Graduate locations.
Stayed 1 night in Mar 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

JUST NO

We had already ordered dinner when about 5-10 minutes later, the chef quit, the bartender informed us that our order would take much longer than expected. And it did. They also didn't have some menu items. For instance, of the few desserts, we wanted the brownie and they said it was unavailable. My daughter ordered ice cream, THAT IS IT. An hour or so later when our food arrived, they also brought cheesecake which WE DID NOT ORDER, none of us like cheesecake. I told the bartender who said they would make sure to take it off and they couldn't take it back. Guess what, they still charged us and by then after waiting for so long, we just paid. The prices were unreasonable. The hotel is not the cleanest. The rooms are old, dusty, and dirty. One of our beds had blood or nail polish on it. The bathroom fan sounded like a jet. Instead of fixing, the maint.guy who SMELLED like cigarette smoke said to unplug it for now, great solution. The fridge was warm. No snack vending machines. No microwaves in the room. Very disappointing for the price we paid.
Stayed 1 night in Mar 2025