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Hampton Inn & Suites Richmond Short Pump

2.5 star property

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Photo gallery for Hampton Inn & Suites Richmond Short Pump

Exterior
Free daily buffet breakfast
Business centre
Lobby
1 bedroom, desk, laptop workspace, WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
12341 West Broad Street, Richmond, VA, 23233
  • Sheltering Arms Institute
    ‪19 min walk‬
  • Short Pump Town Center
    ‪2 min drive‬
  • University of Richmond
    ‪15 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

1 bedroom, desk, laptop workspace, WiFi

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(24 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, WiFi

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, WiFi

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(20 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Drury Plaza Hotel Richmond

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 2,724 reviews
The price is CHF 105
includes taxes & fees
31 Aug - 1 Sept
Drury Plaza Hotel Richmond

About this property

Hampton Inn & Suites Richmond Short Pump

Suburban hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a meeting room and a 24-hour front desk.
Hampton Inn & Suites Richmond Short Pump offers 128 accommodations with a hairdryer and free toiletries. This accommodation is furnished with desks and desk chairs. 28-inch flat-screen televisions come with premium cable channels and pay-per-view films. Microwaves and coffee/tea makers are provided. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Richmond Short Pump. During your stay, you'll be within walking distance of Short Pump Town Center. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free Motorhome/coach/lorry parking
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from Short Pump Town Center and 15 minutes from University of Richmond
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Richmond Short Pump offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. The business-friendly Hampton Inn & Suites Richmond Short Pump also features a front desk safe and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn & Suites Richmond Short Pump Hotel
Hampton Inn & Suites Richmond Short Pump Richmond
Hampton Inn & Suites Richmond Short Pump Hotel Richmond

Hampton Inn & Suites Richmond Short Pump Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 280 out of 363 reviews
Rating 8 - Good. 53 out of 363 reviews
Rating 6 - Okay. 12 out of 363 reviews
Rating 4 - Poor. 7 out of 363 reviews
Rating 2 - Terrible. 11 out of 363 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Well ran facility. But $10 a day for parking is ridiculous. Also we were not made aware of the parking charge until check in.
Stayed 3 nights in May 2025

10/10 Excellent

Wendy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jihan

Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very convenient
Stayed 1 night in May 2025

8/10 Good

Nathalie

Stayed 3 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and professional. Clean and neat property.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended stay

Excellent stay with attentive staff and clean spacious room. Location is perfect across the street from lots of shopping and Wegmans.
Stayed 2 nights in May 2025

2/10 Terrible

Brad

Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Stayed 1 night in May 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Visit
Stayed 1 night in Apr 2025

2/10 Terrible

Jenifer

Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were absolutely the friendliest I have ever met at a hotel!
Stayed 2 nights in Apr 2025

6/10 Okay

Aiste

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Some of the staff was very friendly, but one of the workers felt like they couldn’t be bothered when we tried asking a question. Room was clean, the only issue was the AC unit. It worked fine, but it had a weird smell coming from it the entire time
Stayed 4 nights in Apr 2025

10/10 Excellent

Julius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll Be Back

Everyone was friendly and nice , check-in took 1 second, the rooms were comfortable, breakfast was delicious
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Gerald

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean , refreshing decorations and appearance. Great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property and great staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly even when they were slammed with a very busy check in crowd! I appreciated getting a first floor room near an entrance/exit for my dogs. Great breakfast options. Thanks for a great stay, it was our first time but we will definitely be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and CeCe was so friendly and sweet at our breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Travelled with family, Travelled with partner
Liked: Amenities
Everything was perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Leia

Travelled with partner
Liked: Amenities
The pool was very dirty it smelled like someone was sweating and peeing in the pool area.
Stayed 1 night in Mar 2025

10/10 Excellent

Marquis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025