The evening staff checked us in quickly, despite trying to deal with an unreasonable customer. We were impressed that the staff remained pleasant and professional.
This hotel is very clean and comfortable. Friendly front desk staff. Iâd definitely stay again. Had to pay $10 to park of which I was told they recently started charging a parking fee.
William was amazing at check-in! So personable, really welcoming! After a long travel day, his warmth was truly appreciated! The coffee/tea bar with everything you might need and available at all times is a really nice touch! The room was extremely clean and the ONE products available in the bath smelled divine! This hotel is very conveniently located to lots of shopping in Richmond as well as easy access to the highway. I cannot say enough positive things about this hotel! Thanks for a most enjoyable stay! I will be back!
We stayed for the weekend while visiting with family. It was very clean, quiet, the staff was very friendly, and the location was perfect. Would definitely recommend
Staff was friendly and helpful. We stayed for a soccer tournament and the second night also happened to be my daughterâs birthday, William from the front desk was helpful and offered to store the surprise balloon bouquet for me.
Nice sized room for their cheapest rate. Bed was comfortable. The shower had plenty of hot water. Nice pool but no hot tub. At check out, front desk staff went out of her way to be helpful. We were very impressed. The woman running the breakfast was energetic and friendly - she put out hot things regularly so all guests had a nice breakfast. Great breakfast. This was our second stay there. First was so nice that we came back. Right across the street is the sprawling Short Pump shopping.
Hotel was nice and clean. The room was what you would expect...it was clean and comfortable...breakfast was good. The staff was very nice. Would stay again.