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Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

Free buffet breakfast
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Meeting facility
Pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
107 Carter Rd S, Ashland, VA, 23005
  • Place, Randolph-Macon College
    ‪17 min walk‬
  • Place, Henrico Sports & Events Center
    ‪8 min drive‬
  • Place, Kings Dominion
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Mobility Tub)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 1 King Bed, Accessible (Communication, Mobility Tub)

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Communication, Mobil Roll-In Shower)

Separate bathtub and shower, jetted bath, rainfall showerhead

Studio Suite, 1 King Bed with Sofa bed, Accessible (Communication, Mobil Roll-In Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(37 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed (Additional Living Area)

Room amenity

Studio Suite, 1 King Bed with Sofa bed (Additional Living Area)

8.6 out of 10
Excellent
(12 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Additional Living Area)

Room amenity

Studio Suite, Multiple Beds (Additional Living Area)

8.6 out of 10
Excellent
(42 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking (Bed Type Assigned at Check-In)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Non Smoking (Bed Type Assigned at Check-In)

7.0 out of 10
Good
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-In Shower)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 1 King Bed, Non Smoking (Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG offers 115 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Randolph-Macon College. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 2-minute drive from Randolph-Macon College and a few minutes from Ashland/Hanover Visitor's Center
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served. Event space at this hotel measures 1250 square feet (113 square metres) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Ashland hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Hotel Holiday Inn Express Hotel & Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Express Richmond Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland by IHG

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 470 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

anthony

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kera

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholaas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is great!! Very clean and easy to access from the I-95. Staff can be nicer though….
Stayed 1 night in Jul 2025

10/10 Excellent

Nairobi

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Bed was very hard. Wasn't comfortable. Breakfast Wasn't good and not much to choose from
Stayed 1 night in Jul 2025

10/10 Excellent

Cherrell

Stayed 1 night in Jun 2025

6/10 Okay

Heather

Travelled with family

Some good but some bad

Coffee options were good with Keurig in room and the breakfast was ok. Cinnamon rolls were not soft. We had 3 cockroaches in the room. Under the couch was wrappers, food, and a sock. The toilet flusher broke but was able to be reconnected. No shampoo in the shower, only body wash, conditioner, and lotion. Furniture was worn and cracked; carpet was coming up. Location was close to the interstate. Front desk staff were a mix of nice and couldn’t be bothered.
Stayed 1 night in Jul 2025

10/10 Excellent

Cherrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Amber

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Shane

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

MICHAEL, Clearwater

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Regina

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Lonnie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hot tub was broken during my two day stay, and we didn’t have power for more than 10 hours. It was a serious situation in which traveling in the hotel with children was a high risk.
Stayed 1 night in Jun 2025

4/10 Poor

Jaime

Stayed 1 night in Jun 2025

6/10 Okay

Kimberly

Travelled with group
Electricity went out so we had to check out very early
Stayed 3 nights in Jun 2025

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service
This property was quiet and very easy to find we have booked our next day in October. The only problem was my door key kept having to be reset
Stayed 2 nights in Jun 2025

4/10 Poor

Tiffany

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I typically expect a certain level of cleanliness and quality from a Holiday Inn Express & Suites—especially one affiliated with Hilton—but unfortunately, this stay fell short in many areas. While I will say the bed sheets were clean and comfortable, nearly everything else was subpar. The carpet in the room was visibly dirty—my socks were filthy after walking around. The AC unit took hours to cool down and made a constant, disruptive noise. There was dark grey dust around the vents on the walls, and the wall next to one of the beds had visible footprints. The window hadn’t been cleaned from the previous stay; there were handprints—likely from a child—still on the glass. The room itself didn’t feel secure. Even with the deadbolt locked, the door felt flimsy. These aren’t just cosmetic issues—they make a guest feel uneasy. The lobby was another disappointment. When we returned from our dinner outside the hotel there were crumbs all over the floor under the tables. By the time we checked out early Monday morning (at 7 AM), the same crumbs were still there—clearly untouched. I used the lobby restroom before leaving and was horrified: one stall had human waste, another had water and urine all over the floor. This was not during pool hours, so there’s no excuse for that condition. It’s clear that housekeeping standards and overall maintenance are severely lacking. Public areas should be presentable at all times—especially in a well-known chain hotel.
Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Clean rooms. Nice breakfast.
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is clearly in need of updates. We didn't need our key to enter the side door nor the pool so security is concerning. I refused to let my kids swim in the pool because it was so cloudy you could not see the bottom. Our bathroom was dirty (the floor, tub/shower) and the shower curtain did not cover the entire opening so the bathroom was soaking wet after bathing. The bathroom.door was about to fall off the hinges. The carpet constantly felt damp. Overall, I guess you get what you pay for.
Stayed 2 nights in Jun 2025

8/10 Good

Michele

Stayed 1 night in Jun 2025

10/10 Excellent

Lynwood, Hillside

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel bed I’ve ever slept in. Pillows were full yet not too firm. Only drawback, hot water took a long time to reach rooms on 3rd floor.
Stayed 1 night in Jun 2025

8/10 Good

Virginia

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Ogechi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great amenities and cleanliness. also great breakfast and friendly staff
Stayed 2 nights in Jun 2025

6/10 Okay

Roger

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room they put me in was dirty. Bathroom fan was extremely noisy. They moved me to another room. It was dirty floors in the bathroom was sticky. The carpet was sticky on your feet just terrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Stayed 1 night in Jun 2025