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Home2 Suites by Hilton Richmond Short Pump

3.0 star property

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Photo gallery for Home2 Suites by Hilton Richmond Short Pump

Terrace/patio
Reception
Indoor pool
Premium bedding, desk, laptop workspace, blackout curtains
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
209 Towne Center West Blvd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪8 min walk‬
  • Place, University of Richmond
    ‪12 min drive‬
  • Place, Greater Richmond Convention Center
    ‪17 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(42 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Studio, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(43 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Studio Accessible-Roll In Shower-Non Smoking

  • Sleeps 4

King Studio Suite With Accessible Tub-Non-Smoking

  • Sleeps 4

Studio Suite with Two Queen Beds-Hearing Accessible-Non-Smoking

  • Sleeps 6

Studio With 2 Queen Beds And Roll-in Shower-Accessible Non-Smoking

  • Sleeps 6

Studio With 2 Queen Beds And Accessible Bathtub-Non-Smoking

  • Sleeps 6

Studio with 2 Queen Beds-Non-Smoking

  • Sleeps 6

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

Suite, 1 King Bed, Accessible Tub, Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

Similar properties

Free daily buffet breakfast
Hampton Inn & Suites Richmond Short Pump
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.7 out of 5, Exceptional, 416 reviews
The price is CHF 120
includes taxes & fees
7 Feb - 8 Feb
Hampton Inn & Suites Richmond Short Pump

About this property

Home2 Suites by Hilton Richmond Short Pump

Mediterranean hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a business centre. Change of towels is available on request
Home2 Suites by Hilton Richmond Short Pump offers 254 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 65-inch LCD televisions come with premium satellite channels, first-run films and pay-per-view films. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Richmond Short Pump. During your stay, you're just a quick walk from Short Pump Town Center. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • WiFi for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Short Pump Town Center and 14 minutes from University of Richmond
  • Cats and dogs welcome for a fee
Home2 Suites by Hilton Richmond Short Pump offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Home2 Suites by Hilton Richmond Short Pump also features a picnic area, coffee/tea in common area, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Richmond hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable/satellite channels
  • First-run films
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 76 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Home2 Suites by Hilton Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 455 out of 616 reviews
Rating 8 - Good. 88 out of 616 reviews
Rating 6 - Okay. 39 out of 616 reviews
Rating 4 - Poor. 18 out of 616 reviews
Rating 2 - Terrible. 16 out of 616 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Jonathan

Liked: Staff & service
This was
Stayed 1 night in Oct 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, kind front desk staff, very enjoyable stay.
Stayed 3 nights in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The parking needed to be better organized. We payed for parking and their long term residents took up to many spots with equipment
Stayed 3 nights in Oct 2025

6/10 Okay

suresh

Travelled with group
Disliked: Staff & service, property conditions & facilities
The room was booked for a friend. The front desk on Friday evening were unfriendly, unhelpful and rude. I went back to talk to them on Sunday afternoon, and again the front desk team was very unhelpful.
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Hj
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Clément

Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was qlean and quiet. All encounters with staff were pleasant. Will stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a great time.
Stayed 2 nights in Aug 2025

4/10 Poor

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean and fresh room. But the surprise was being charged for each night for… parking?? In a corporate mall like area ? This isn’t a downtown location. No charge mentioned in listing at all. Sneaky which feels like a money grab.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights at this location. Staff were friendly and rooms were clean. The area offered lots of great shopping and dining options. We felt very safe and comfortable. Will stay again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff for 716 were amazing. Great job ladies. 5 star's 🌟
Stayed 1 night in Sep 2025

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, amenities
Clean, staff were great.
Stayed 6 nights in Jul 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Sep 2025

10/10 Excellent

kirsten

Stayed 3 nights in Sep 2025

10/10 Excellent

Jamar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Luciana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

Good location. Decent stay. Ok breakfast. They charge for parking, I didn't know that.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dureal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great location, literally right beside the mall & close to a lot of places & shops, Staff was great, room was super nice & kids loved the indoor pool!
Stayed 1 night in Sep 2025

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and pristine property
Stayed 1 night in Sep 2025

10/10 Excellent

sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean large rooms
Stayed 1 night in Sep 2025

8/10 Good

Melvin, Merritt Island

Stayed 14 nights in Aug 2025