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Home2 Suites by Hilton Richmond

Property class: 3

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Photo gallery for Home2 Suites by Hilton Richmond

Exterior
Lobby
Lobby
60-inch flat-screen TV with cable channels
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
5950 National Rd E, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪5 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Miami University
    ‪40 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

60-inch flat-screen TV with cable channels

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

60-inch flat-screen TV with cable channels

Studio, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

60-inch flat-screen TV with cable channels

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

60-inch flat-screen TV with cable channels

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

60-inch flat-screen TV with cable channels

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(32 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

60-inch flat-screen TV with cable channels

Studio, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

60-inch flat-screen TV with cable channels

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

Studio With 1 King Bed, Roll In Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4

King Studio Suite With Accessible Tub-Non-Smoking

  • Sleeps 4

Studio Suite with Two Queen Beds-Hearing Accessible-Non-Smoking

  • Sleeps 6

Studio With 2 Queen Beds And Accessible Bathtub-Non-Smoking

  • Sleeps 6

Studio with 2 Queen Beds-Non-Smoking

  • Sleeps 6

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

Similar properties

Exterior
Comfort Suites Richmond East
Richmond
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 721 reviews
The price is CHF 93
includes taxes & fees
10 May - 11 May
Comfort Suites Richmond East

About this property

Home2 Suites by Hilton Richmond

An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and a 24-hour front desk.
Home2 Suites by Hilton Richmond offers 100 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 60-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Richmond. During your stay, you're just a quick walk from Old National Road Welcome Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • 10 minutes on foot from Old National Road Welcome Center and a 3-minute drive from Richmond Mall
  • Cats and dogs welcome for a fee
Home2 Suites by Hilton Richmond offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. Free breakfast is available daily. The business-friendly Home2 Suites by Hilton Richmond also features concierge services, a front desk safe, and an ATM. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Richmond hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus a one-off USD150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Richmond Hotel
Home2 Suites by Hilton Richmond Richmond
Home2 Suites by Hilton Richmond Hotel Richmond

Home2 Suites by Hilton Richmond Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 322 out of 429 reviews
Rating 8 - Good. 62 out of 429 reviews
Rating 6 - Okay. 20 out of 429 reviews
Rating 4 - Poor. 11 out of 429 reviews
Rating 2 - Terrible. 14 out of 429 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Katelyn

Travelled with family
Liked: Staff & service, amenities
Room lacked some cleanliness (vacuum, bathtub could've been cleaner and had splatters on the back of sliding bathroom door). Unfortunately we did not stay our 2nd night due to incoming snow storm.
Stayed 2 nights in Jan 2026

10/10 Excellent

Grace

Stayed 1 night in Jan 2026

10/10 Excellent

Brittany, West Warwick

Liked: Cleanliness, amenities, property conditions & facilities
Staff is so nice and they actively were keeping the lobby clean during this snow, breakfast was good, this hotel felt like home away from home
Stayed 1 night in Jan 2026

10/10 Excellent

Brittany, West Warwick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Drove from RI, and booked this ahead of time for it being right off the highway, and having excellent reviews. We got the double queen bed room and the room was HUGE, even the bathroom. Showerhead adjustable and removable, good amount of towels, room had couch and middle table that could also be a chair, almost seems like two huge dressers, lots of storage space, desk space, hanging closet area, long tall mirror, room divider, mini kitchen set up with microwave good size fridge and freezer, sink with garbage disposal. What was cool was that they provide you a sponge, soap, and dishwasher tabs. Glass cups, coffee mugs, bowls, silverwhere, and even body wash/shampoo/conditioner, I would 100% rebook. We are actually on a cross country trip for the second time and I rebooked places I’ve been before this was our first time but I would rebook! Also lots of food choices around, aldis and Walmart is also 2 miles and under from hotel!
Stayed 1 night in Jan 2026

8/10 Good

Thomas

Stayed 1 night in Jan 2026

10/10 Excellent

Milagros

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, staff was friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Lihong

Stayed 1 night in Dec 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and is a a good size for my family of 5.
Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia, Adair

Stayed 1 night in Dec 2025

10/10 Excellent

Chad

Stayed 1 night in Dec 2025

2/10 Terrible

Veronica

Business traveller
Mucha bulla por el alarma de incendios a las 6am Tenía mi bebé de 2 meses se pasa llorando todo el día
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Tyler, Johnstown

Stayed 3 nights in Nov 2025

4/10 Poor

Toni

Travelled with family
Disliked: Cleanliness, staff & service
Immediately upon check in, I was charged more then what was agreed upon during booking. This could have been overlooked by the amount of space provided to our family of 5 until we noticed how unclean it was. When we pulled out the sofa bed for our children to sleep on, the only bedding provided was a dirty mattress pad. When we called for clean linens, we were told we had to come get them from the front desk. No apology, no explanation as if it was our responsibility to make sure the room was stocked with clean linens. Once we retrieved the clean linens, we went to remove the dirty mattress pad, only to find small rocks and dirt underneath. Not sure how this was even possible but we took pictures due to the absurdity. The breakfast was adequate unless you are gluten free as there was only 3 options that did not have gluten. It was a rather busy stay so things like plates and forks were sparse and the staff was not interested in restocking these items. Overall, there are plenty of other places to stay in the area that would be better.
Stayed 1 night in Nov 2025

10/10 Excellent

Rhesa

Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and very clean room
Stayed 3 nights in Sep 2025

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was very pleasant! We will definitely stay again! Thank you Hilton!
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Jesstrian

Stayed 1 night in Sep 2025

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean room and comfortable bed. Breakfast was great. The pool area was broken though which was inconvenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, great amenities, and delicious breakfast every morning!
Stayed 5 nights in Sep 2025

10/10 Excellent

Momoko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and kind staff and very clean and nicely organized facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need and more!

Long day driving, arriving very late. Staff friendly, helpful, personable. We panicked as our cat was over the long trip and hid to point we were concerned he got out of room. Tashaun was professional and reassuring giving us some tips on where he may be hiding in the room. She was spot on and we were able to sleep peacefully knowing we hadn’t lost our pet! Every aspect of the Home2Suites was excellent- staff, kitchenette, beds, cleanliness (not easy as a pet-friendly hotel), water pressure, toiletries.
Stayed 1 night in Sep 2025