Hyatt Place Richmond/Arboretum

3.0 star property

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Photo gallery for Hyatt Place Richmond/Arboretum

Front of property – evening/night
Free daily buffet breakfast
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
201 Arboretum Place, Richmond, VA, 23236
  • Place, Chippenham Hospital
    ‪4 min drive‬
  • Place, Chesterfield Towne Center
    ‪6 min drive‬
  • Place, University of Richmond
    ‪12 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

8.0 out of 10
Very good
(9 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Studio Suite, Multiple Beds

8.8 out of 10
Excellent
(72 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Studio Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(79 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Richmond/Arboretum

Suburban hotel with free breakfast and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Richmond/Arboretum. During your stay, you'll be close to Johnston-Willis Hospital. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes by car from University of Richmond and 12 minutes from Virginia Commonwealth University
  • Dogs welcome for a fee
Hyatt Place Richmond/Arboretum offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 744 square feet (69 square metres) and includes conference space. The business-friendly Hyatt Place Richmond/Arboretum also features coffee/tea in common area, a corner/local shop, and express check-in. For a fee, parking is available.

This 3-star Richmond hotel is smoke free.

Guests are served a free buffet breakfast daily.
The Placery – This lobby lounge only serves light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 13 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 8 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open on 12 May and close on 04 October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Reviews

Hyatt Place Richmond/Arboretum Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 442 out of 1014 reviews
Rating 8 - Good. 254 out of 1014 reviews
Rating 6 - Okay. 162 out of 1014 reviews
Rating 4 - Poor. 79 out of 1014 reviews
Rating 2 - Terrible. 77 out of 1014 reviews

Reviews

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location.
Stayed 1 night in Jun 2025

6/10 Okay

TERRY

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was easy to find and attractive. The bed was comfortable. Treadmill in exercise room adequate. Breakfast was predicable.
Stayed 4 nights in Jun 2025

6/10 Okay

Alexia

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer, District Heights

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cozy, comfy, quiet.
Stayed 1 night in Jun 2025

6/10 Okay

Scott

Stayed 2 nights in Jun 2025

8/10 Good

Jingping

Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to switch room due to the first being too small. The staff was very accommodating and friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Janet

Travelled with family
Disliked: Cleanliness
Carpets feel dirty
Stayed 2 nights in Jun 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean rooms, quiet outside
Stayed 3 nights in Jun 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Good breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property location. The staff was very friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

kristen

Stayed 3 nights in Jun 2025

2/10 Terrible

Amine

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Cleaness was an issue Beds and carpet had stains Also they wait till cancellation window is up then they send you an email about $9 packing fee per day, I really find it as pure greed as I’m already paying for my room stay
Stayed 1 night in Jun 2025

10/10 Excellent

Niyokwizigira

Stayed 2 nights in Jun 2025

10/10 Excellent

Xavier

Liked: Amenities
The staff is incredibly friendly and accommodating. I will definitely stay here the next time i am in Middlothian.
Stayed 1 night in Jun 2025

6/10 Okay

Alexander

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Howard W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location on the weekend for a restful stay.
Stayed 1 night in Jun 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
This Hyatt is nice overall. I think that it is a very traveled hotel and the staff is a low ratio to the amount of guests this hotel accommodates. It is also misleading about the bar and restaurant. There is no restaurant here. You can get a very very small selection of food items. They do have a bar area where you can get wine and beer. But it is really nothing more than a typical market in most hotels. That felt a little disappointing so I just wanna help people realize that with my review.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, high-end furnishings
Stayed 1 night in Jun 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful grounds and building, great staff.
Stayed 1 night in Jun 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Was nickel and dimed for $9 to self park my car in a mostly empty parking lot.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was engaging and kind. Bed was very comfortable. Room was clean, quiet and relaxing. I was up on the 6th floor, high above the trees! Breakfast was great. I will stay again. My only complaint is that the shower gel liquid soap was empty but I’m sure it’s full by now.
Stayed 1 night in Jun 2025

10/10 Excellent

elmer

Stayed 2 nights in May 2025

10/10 Excellent

Ronnell

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The property was clean and peaceful. I missed the breakfast but I heard it was delicious so maybe next time. But overall, great hospitality!!
Stayed 1 night in Jun 2025

6/10 Okay

Tomeka

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was alright
Stayed 2 nights in Jun 2025