Un parking sans voiturier gratuit et le Wi-Fi gratuit dans les parties communes se trouvent Ă votre disposition dans cet hĂŽtel. Le service d'entretien est disponible sur demande
Ă seulement 3 minutes en voiture de Parc et site historique Petersburg National Battlefield et Ă quelques petites minutes de U.S. Army Quartermaster Museum
Le Wi-Fi est disponible gratuitement dans les espaces communs. Un parking en libre-service est disponible gratuitement.
No elevator and marijuana stench in hallways and rowdy, patrons, slamming doors and yelling, but otherwise a very nice place, excellent staff and upgraded facility
Staff were nice and attentive. The room was freezing⊠the AC unit Wasnât fitted to the space cut out in the wall and cold air was pouring in which made the heat cut on and off all night long
The staff is always welcoming and helping with the key cards. I wish they had another way to get into the rooms, but anyways. My stay here is always good. I never had too much of an issue with anything other than the key cards to get into the room. The bathroom is small though lol, but I have managed.
Room was dirty. The toilet was not clean at all. There was actual visible defecation. The floors throughout were dirty especially the bathroom with hair and a pill on the floor. The young man at the desk was very polite and friendly. The heater in the room clipped and made a very high pitch noise. We didn't shower because we felt it would be safer not to. There were no toiletries such as shampoo conditioner and even soap. I highly recommend to look for a different location to stay. We were lucky to have our hand sanitizer.
The room smelled like urine even the hallway outside of the room smelled like urine. The outside door close to my room wouldnt allow key access so i had to walk
around the the building to the front lobby to gain access inside the building.
Hotel common areas and room were newly remodeled. Room was clean. Bedding clean and comfortable. However, kitchenette was not stocked with anything. Room heater was so loud it had to be unplugged. TV did not work. And shower water was lukewarm.
The worker at the front desk was very friendly and efficient. Hotel location was very convenient to the military base. The Italian restaurant in the hotel was very good. There was also a very good Thai restaurant across street.
Overall, for the price, it was a decent stay.
Check in was a problem and the next night about 1am the guy who was in shift opened our door claiming the he tough the room was empty no knock or call very bad experience
Had to move rooms because of faulty smoke alarm. The second room had an air/heat unit that didnât work so half of the suite was cold. The volume would not work on the tv in the living room nor the bedroom. The front desk said they would have somebody look at it, but did not.
Good stay, hotel is newly remodeled. Great service. My only complaint is there was a slight smell of âsewerâ in the bathroom at all times. Bed and pillows were comfortable and very clean. Towels fluffy. There were no hangers in my room so they got me some and brought them to my room.
Wasnât able to check in till 7 PM. Front desk representative was real rude knew didnât know what she was doing and was calling her a manager back-and-forth and that Iâm not getting into my room till almost 8 oâclock hot water was not working. The sheets were dirty, no towels in the room. My whole expense was terrible.
It's all about the management. 5 stars. Look, it's a hotel/motel. And the condition is better than fair, but it's not the Ritz of course. HOWEVER, the owner and staff, are so accommodating and helpful and really care about you, that I can't even think to give it anything under 5 stars! It jus goes to show, when someone cares about their customers, it trumps everything else! You cannot be unhappy if management and staff actually care about you and your needs. 5 stars. Win win win.
I honestly love staying at this hotel, but the room I got this time I stayed had a microwave that didnât work and no forks or any utensils to use in my room. I called the front desk Saturday night to tell the clerk about the microwave and she gave me the run around about calling the manager that night. The next morning I called, there was another clerk who told me he was going to get the housekeeping crew to find another microwave. It took me about 5 attempts of getting in touch with somebody about the microwave. When I asked for a discount or something for my inconvenience, thatâs when the situation was handled. It shouldnât have had to take for me to speak with anyone more than twice about an issue I was having.