Comfort Inn & Suites Ashland – Richmond North

2.5 star property

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Photo gallery for Comfort Inn & Suites Ashland – Richmond North

Premium bedding, down duvets, pillow-top beds, desk
Indoor pool
Lobby
Exterior
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
80 S Cottage Green Dr, Ashland, VA, 23005
  • Randolph-Macon College
    ‪9 min walk‬
  • Henrico Sports & Events Center
    ‪9 min drive‬
  • Kings Dominion
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪33 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(36 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites Ashland – Richmond North

Suburban hotel with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Comfort Inn & Suites Ashland – Richmond North offers 69 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Ashland – Richmond North. During your stay, you'll be within walking distance of Randolph-Macon College. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes on foot from Randolph-Macon College and a 3-minute drive from Ashland/Hanover Visitor's Center
Comfort Inn & Suites Ashland – Richmond North offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Comfort Inn & Suites Ashland – Richmond North also features tour/ticket assistance, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Ashland hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Suites Ashland Richmond North
Comfort Inn Suites Ashland – Richmond North
Comfort Inn & Suites Ashland – Richmond North Hotel
Comfort Inn & Suites Ashland – Richmond North Ashland
Comfort Inn & Suites Ashland – Richmond North Hotel Ashland

Comfort Inn & Suites Ashland – Richmond North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 118 out of 1003 reviews
Rating 2 - Terrible. 115 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Travelled with family and small children
Liked: Amenities
Only there one night I slept very well everything was clean. Happy I chose you to stay with
Stayed 1 night in Apr 2025

10/10 Excellent

Agerie

Stayed 2 nights in Apr 2025

8/10 Good

Diane

Travelled with family
I thought the person that checked in could have been a little more friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Deanna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities

Everything great except hvac

Everything was great except the hvac unit in the room didn’t work.
Stayed 1 night in Apr 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Inadequate in all departments. There is nothing to praise. It is as if management go out of their way to disappoint.

8/10 Good

Verified traveller

No soap in shower, toilet seat broken, but comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

It was good for our trip

In general we had a good stay. I was there with my 14 year old daughter & her friend. I loved have all the plugs & USB ports available, and the fridge was a very good size. The sheet covering the comforter on my bed did have an orange stain on it which I didn't care much about but it seems like something that is so easy to remedy, just grab a new one & bleach that one again. Our only real complaint was the bathroom. The shower doors wouldnt stay shut while taking a shower. They would just slide right open which resulted in water on the floor, even with a towel. There are also no kind of shelves in the shower so we had no place to put our shower supplies (there is shampoo & conditioner supplied but I have to use a specific kind so I bring my own), no place to put a loofah or anything. The toilet didn't always flush completely and was very loud. I dealt with 3 staff members very briefly. My check in was very quick & easy but the only information I was given was what time breakfast started. I didn't realize until later that I hadn't asked what time it ended, that the info hadn't been given. The other thing I was never told was that the pool was closed. The whole reason I picked this hotel was the pool. I understand they can't guarantee it working at all times but I wish I was at least told at check in before the girls got all ready to go swimming. As for the staff in general, they were helpful enough but didn't really seem to care or be interested in their jobs.
Stayed 4 nights in Mar 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stop for the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and looked to be newly remodeled.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Shower leaked
Stayed 1 night in Mar 2025

6/10 Okay

Michelle, Ewing

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property wasn't horrible but it seems that they had some trouble with upkeep/craftsmanship overall. I'm assuming it may be due to a high turn over. Our room wasn't necessarily dirty but there was a mildew smell as you walked in (almost like entering a beach house that was closed up for the winter), there were random things that could use a better wipe down like the shower ceiling and the ice bucket which was dirty. The craftsmanship issues were things like the hinges on the bathroom door were really rusty, the vent fan over the toilet was not properly fitted and looked like it could fall down, the light switch cover didn't cover the hole that it fit over so there were gaps, and the aesthetic would have looked a lot nicer if the tiles, grout and things hung on the wall were done properly. The tile on the bathroom floor was dark and looked dirty but was more due to poor choice of material rather than actually dirty. The staff we interacted with were nice. The area had things to do close by but also a lot of boarded up things too. Again, not horrible but not what we have experienced with this chain in the past.
Stayed 2 nights in Mar 2025

2/10 Terrible

Samuel

2/10 Terrible

Samuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t have enough space for everything I have to say on this property so I will call corporate and also will write a review on Google.
Stayed 2 nights in Mar 2025

2/10 Terrible

Aryelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

All around experience was just terrible they had booked out the room I was initially supposed to get so sent me to another room where the AC did not work then sent me to another room where the AC didn't work and the door didn't lock properly and told me they could not help me with anything
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and value!
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with my stay at the Ashland Comfort Inn. Staff were courteous and efficient, and the property is clean and well maintained. Thank you!
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer

Disliked: Staff & service
Stayed 7 nights in Mar 2025

6/10 Okay

RAJU

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Had booked 2 rooms and one room had water leaked from fridge defrosting. Asked for a change of room but was told all booked (eventhough we dis not see many cars). Provided 2 towels for water but no maintenance. The coffee maker had sparks when tried. Attitude could have been better.
Stayed 3 nights in Mar 2025

10/10 Excellent

Minglei

Stayed 11 nights in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025