SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Exterior
1 bedroom, premium bedding, in-room safe, desk
Reception
Free daily buffet breakfast
1 bedroom, premium bedding, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
9701 Brook Rd, Glen Allen, VA, 23059
  • Place, Regal Virginia Center
    ‪18 min walk‬
  • Place, Henrico Sports & Events Center
    ‪20 min walk‬
  • Place, The Crossings Golf Club
    ‪2 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 2 Double Beds

8.6 out of 10
Excellent
(57 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(93 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott Richmond North/Glen Allen offers 136 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at SpringHill Suites by Marriott Richmond North/Glen Allen. During your stay, you'll be within walking distance of The Crossings Golf Club. Enjoy features like free WiFi in public areas, plus an indoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from The Crossings Golf Club and a few minutes from Virginia Randolph Museum
SpringHill Suites by Marriott Richmond North/Glen Allen offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 291 square feet (27 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly SpringHill Suites by Marriott Richmond North/Glen Allen. Parking is available for a fee.

This 3-star Glen Allen hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 291 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

SpringHill Suites by Marriott Richmond North/Glen Allen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 137 out of 1005 reviews
Rating 4 - Poor. 89 out of 1005 reviews
Rating 2 - Terrible. 87 out of 1005 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

aminata

Liked: Cleanliness, amenities, property conditions & facilities
The room was modern, exceptionally clean, and the bed was very comfortable. A special shoutout to the front desk staff, who were incredibly friendly.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacious and larger than expected. Clean rooms. Friendly staff! The breakfast attendant was lovely and has great energy that early in the morning. The front desk staff was friendly as well.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above to accommodate our needs. Extremely friendly. Hotel was clean and comfortable. Breakfast was good with a few options. We did not have the opportunity to utilize the pool, workout room or any buisness options available. I would definitely stay here again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and quiet. A perfect one night stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, amenities
Breakfast was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Monifah

Liked: Cleanliness, staff & service, amenities
I loved everything about the hotel definitely will be back soon.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

aminata

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities
Courteous staff at check in and also the breakfast attendant. The bed was comfortable as well. The bathroom was nice as well. Overall a great stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

GABRIELA ELENA

Liked: Cleanliness, property conditions & facilities
Big room and bathroom
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel seems worn but it appears that updates are in progress so would stay again. The employee that greeted us and checked us in was AWESOME & very professional.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Renee

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, close to stores I frequented as I was there like a grocery store, target and Starbucks. And the staff was super friendly. Hotel was quiet even though it had quite a full parking lot.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient stay for me
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

PENNY

Liked: Cleanliness, property conditions & facilities
Great staff. Clean room. Tasty breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ALLEN

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities
room spotless and staff was great unfortunately the pool was under construction😟
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MACEO

Liked: Cleanliness, amenities, property conditions & facilities
Great Location
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
Hallway had a very strange smell throughout the entire length of the floor I was staying on
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Meloni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

We were pleasantly surprised at how all aspects of the room were very usable and made relaxing easy. Pet friendly too
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Md Tanbir

Liked: Cleanliness, staff & service
The room was as usual, neat and clean. The beds were narrower than usual queen beds. Felt uncomfortable seeing the cautionary signboard in the parking area, saying that 'hotel management is not responsible for stealing and breaking of cars in the parking area.'
Stayed 1 night in Jan 2026
Verified

8/10 Good

Huizhong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Glenda

Disliked: Cleanliness
I didn’t like the costumer service when I checked out. Elevator dirty. Breakfast very poor.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and CLEAN!!!!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was outstanding
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place when we come to Richmond to visit our family. Our home away from home.
Stayed 1 night in Apr 2025