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Quetzal

1.0 star property

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Photo gallery for Quetzal

In-room safe, soundproofing, iron/ironing board, free WiFi
Garden
Shower, free toiletries, hair dryer, bathrobes
Interior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Granada al Doha Street, Riyadh, Riyadh, 1135
  • Place, Mouwasat Hospital
    ‪2 min walk‬
  • Place, Granada Mall
    ‪11 min walk‬
  • Place, Granada Business Park
    ‪12 min walk‬
  • Airport, Riyadh (RUH-King Khaled Intl.)
    ‪19 min drive‬

Room options

Economy Room

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, free WiFi

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Apartment, 2 Bedrooms

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Standard Double Room

  • City view
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Double Room

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property
Four Points by Sheraton Riyadh Khaldia
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 199 reviews
The price is CHF 66
includes taxes & fees
4 Mar - 5 Mar
Four Points by Sheraton Riyadh Khaldia

About this property

Quetzal

Along with 4 indoor pools, this smoke-free hotel has a full-service spa and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, spa services and 24-hour room service.
Quetzal offers 67 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and bidets.

This Riyadh hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

4 indoor swimming pools are on site along with a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Quetzal. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Quetzal, you're just a quick walk from Mouwasat Hospital. You'll find features such as free WiFi in public areas and free self-parking, plus 4 indoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the 4 indoor pools
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Mouwasat Hospital and 11 minutes on foot from Shuhada Park
  • Airport shuttle service available for a fee
As a guest of Quetzal, you'll find a full-service spa, 4 indoor swimming pools, a sauna, and a 24-hour fitness centre. Public spaces have free WiFi. Event space at this hotel measures 549 square feet (51 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and a garden are also featured at Quetzal. Self parking is free.

This Riyadh hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 4 indoor pools
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 4 indoor pools
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 549 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 3:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: SAR 100 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10006843

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pool access is available 24 hours a day.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Quetzal Aparthotel Riyadh
Quetzal Aparthotel
Quetzal Riyadh
Quetzal Hotel
Quetzal Riyadh
Quetzal Hotel Riyadh

Quetzal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 41 reviews
Rating 8 - Good. 16 out of 41 reviews
Rating 6 - Okay. 1 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 4 out of 41 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Essa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a one night stay
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Quiet and convenient

Quiet and convenient. 10 minutes to the Granada mall. Some maintenance required. I will be back.
Stayed 6 nights in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The bed is not comfortable.
Stayed 4 nights in Jan 2023

10/10 Excellent

HANA

Stayed 10 nights in Nov 2022

8/10 Good

Yousif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Sylvain, France

Business traveller
Liked: Cleanliness
New hotel with large and comfortable flats. Cafe and reception area is nice but would benefit from having more trained staff. Amenities (pool, gym, spa) could be very nice if there was dedicated staff to this space and also more equipment in the gym. The hotel is located quite close (10min walk) from Granada mall.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
very bad & unclean in general
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport layover with fun

Service was super helpful and very friendly. Great location for shopping, restaurants, and transport. It is also a good airport layover as I used it.
Stayed 1 night in Sep 2019

10/10 Excellent

Yosif

Stayed 2 nights in Sep 2019

8/10 Good

Abdulilah

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Bashar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended at all

Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 3 nights in Jul 2019

2/10 Terrible

Bashar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever!

Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 4 nights in Jul 2019

10/10 Excellent

Love

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool and sauna plus steam bath. Love the shower also it has different modes😂
Stayed 2 nights in Mar 2019

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

8/10 Good

ferit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

NORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2022

10/10 Excellent

KHALED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

10/10 Excellent

ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Husain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2021

8/10 Good

Wesam

Liked: Staff & service, property conditions & facilities, room comfort
كانت جيدة وفندق جميل
Stayed 2 nights in Oct 2021

10/10 Excellent

shujaa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2021