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Best Western Plus Inn at Valley View

2.5 star property

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Photo gallery for Best Western Plus Inn at Valley View

Pool
Fitness facility
Lobby
Free daily continental breakfast
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
5050 Valley View Boulevard Northwest, Roanoke, VA, 24012
  • Valley View Mall
    ‪8 min walk‬
  • Berglund Center
    ‪5 min drive‬
  • Carilion Roanoke Memorial Hospital
    ‪8 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Inn at Valley View

Hotel with free breakfast, a quick walk to Valley View Mall
A fitness centre, a poolside bar and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Best Western Plus Inn at Valley View offers 84 air-conditioned accommodations with a safe and coffee/tea makers. 39-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Best Western Plus Inn at Valley View gets good marks from our customers. During your stay, you're just a quick walk from Valley View Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the pool bar
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Valley View Mall and 6 minutes from Center in the Square
  • Dogs welcome for a fee (restrictions apply)
You can enjoy a drink at the pool bar. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business centre on site. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Inn at Valley View. Free self parking is available.

This Roanoke hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus Inn at Valley View.

Property is also known as

Best Western Plus Inn Valley View
Best Western Plus Inn Valley View Roanoke
Best Western Plus Valley View
Best Western Plus Valley View Roanoke
Best Western Valley View
Best Western Plus Inn At Valley View Hotel Roanoke
Roanoke Best Western
Best Western Hotel Roanoke
Best Western Roanoke
Best Plus At Valley Roanoke
Best Western Plus Inn at Valley View Hotel
Best Western Plus Inn at Valley View Roanoke
Best Western Plus Inn at Valley View Hotel Roanoke

Best Western Plus Inn at Valley View Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1004 reviews
Rating 8 - Good. 300 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

stefanie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Was a good place for a quick stay
Stayed 1 night in Jun 2025

8/10 Good

Harvey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Halls on 3rd floor hit like sauna. Breakfast mediocre. Ran out of breakfast items. Indoor pool out of order.
Stayed 3 nights in Jun 2025

10/10 Excellent

Derrek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were great
Stayed 1 night in Jun 2025

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,close to a lot of dining options,and clean room.
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and shower!
Stayed 1 night in Jun 2025

2/10 Terrible

Ashley

Travelled with family and small children
Disliked: Cleanliness, amenities
The room smelled awful. And one of the reasons we chose to stay there was because it had a pool, we were not told the pool was “out of order” until we arrived. Would have definitely chose elsewhere with having children.
Stayed 1 night in Jun 2025

8/10 Good

Jane

Liked: Cleanliness, room comfort
Nice hotel. Coffee in lobby is a plus. Pool was closed and that was not mentioned when I made the reservation. Ice machine on our floor didn’t work. Room are poorly lit. Really need to upgrade outdoor seating, gathering places.
Stayed 1 night in Jun 2025

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the staff were great; except the young on the afternoon of my arrival. He was awful and not very hospitable or helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Nancy, KENNESAW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Ainslie

Stayed 4 nights in May 2025

6/10 Okay

Jude

Travelled with pets
Liked: Cleanliness, property conditions & facilities
I was greeted by a very nice woman. The only problems was my rooms door lock was not working properly. I walked to the front desk to see if they could help me get back into the room and she said to try again and pull up and down and it should work. She said others had complained too. Also I was able to hear the people in the next room, thin walls perhaps. Room was clean. Thanks
Stayed 1 night in Jun 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Nita

Staff was awesome-friendly, helpful. Generally hotel was clean and neat. But 1st room smelled of cigarettes. Front desk very helpful in changing room. 2nd room had slight mold smell. This likely due to bathroom fan not working.
Stayed 1 night in May 2025

10/10 Excellent

Steven L.

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great room
Stayed 3 nights in May 2025

8/10 Good

Tanesha, Waynesboro

Stayed 1 night in May 2025

2/10 Terrible

Tanesha

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to spend the night

It was great. The room was clean and large. The ac worked perfectly, and there was a microwave in there, which I appreciated. The only downside was that for about an hour, the toilet made these loud, squeaking noises whenever it was flushed. Right when I was about to ask for a new room though, it stopped and never happened again. The breakfast was delicious and a great way to end our trip there. Omelets were perfect!
Stayed 1 night in May 2025

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no name on the building
Stayed 2 nights in May 2025

4/10 Poor

peterson

Stayed 5 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay several times through the year while passing headed down South. Plenty of places to shop and eat. Reasonably prices, good clean and comfortable rooms.
Stayed 1 night in May 2025

6/10 Okay

Louis

Travelled with partner
Liked: Cleanliness, staff & service
Nice location 1 mile from ROA airport. Very near Valley View mall and many restaurants. I paid over $200 w/taxes for a king room and it had a smell, as did the 1st floor hallway. Also, they advertised a pool online and it was out of order. Good place, but overpriced.
Stayed 1 night in May 2025

2/10 Terrible

Katherine

Stayed 1 night in May 2025

6/10 Okay

mary

Travelled with family
Disliked: Amenities
The pool was closed, I chose this hotel based on having a pool. Stayed 3 nights and they never cleaned room or offered new towels. The towels were very thin to have to use them for 3 nights.
Stayed 3 nights in May 2025

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities
They had a flood so there were plumbing issues. Our toilet broke 3 times and we were not even there for 24 hours. Half of the outlets did not work. At 3am there were people fighting in the hallway.
Stayed 1 night in May 2025